Performance Review Meeting Reporting Period:

1
Performance Review MeetingReporting Period
Reference PCD34-C Released 21/07/2015
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Meeting Participants Name Organisation
Position
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1. Action Items from Previous Meeting
Owner Name Organisation Action Item Status Timescales
         
         
         
         
         
         
         
         
         
         
         
         
4
Balanced Scorecard
Demand Side Contract Manager (CM) Supply Side

Reporting Period Q4Y2
  Demand Side CM Supply Side   Demand Side CM Supply Side
Quality Sustainability
Fit for Purpose Corporate Social Responsibility
Corporate Social Responsibility XXXXX
Continual Improvement/Innovation XXXXX
Change Management
Service Cost
Responsiveness Pricing Stability
Complaints Invoice Accuracy
Management Information Cost Reduction Initiatives
Communication
Education/Training
Lead Time/Delivery Time
On Time Delivery against Objectives
Accuracy
Ownership / Involvement



Q3Y2
Q1Y2
Q2Y2
Q4Y1
Demand Side CM Supply Side
66 73 88
Demand Side CM Supply Side
63 55 87
Demand Side CM Supply Side
65 63 87
Demand Side CM Supply Side
65 68 73
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KPIs
KPI Measurement Actual Performance Over Last 4 Quarters Actual Performance Over Last 4 Quarters Actual Performance Over Last 4 Quarters Actual Performance Over Last 4 Quarters
KPI Measurement Current Qtr CQ - 1 CQ-2 CQ-3
           
           
           
           
           
           
           
           
           
           
           
6
3. Customer Performance
Customer Performance Issues Impacting (or with
the potential to impact) the Suppliers Ability
to Fulfil their Contractual Obligations

7
4. Key Improvement Areas / Opportunities
General Performance Issues
Issue Responsibility Timescales
     
     
     
Cost Issues / Opportunities
Issue / Opportunity Responsibility Timescales
     
     
     
Process Issues / Opportunities
Issue / Opportunity Responsibility Timescales
     
     
     
8
Key Improvement Areas / Opportunities (contd.)
CSR Issues / Opportunities
Issue / Opportunity Responsibility Timescales
     
     
     
Innovation / Value Add Issues / Opportunities
Issue / Opportunity Responsibility Timescales
     
     
     
9
5. Supplier Presentation
Opportunity for the supplier to provide their
business review, including Financials, strategy,
overarching objectives etc
10
6. Meeting Summary and Review of Action items