NOF TRAINING AT ECLIS

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NOF TRAINING AT ECLIS
Gilly Dennis Training Officer
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BACKGROUND

• 1999 Talis / Upgrade of system
• Experience of having to train all staff in the
  new system
• 6 training suites with 6 computers across the
  town
• Training officer
• Mentors to train others

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TENDER

• 400 Staff
• Face-to-face
• Library specific
• 3 hour learning chunks
• Flexible options due to outsourcing
• Majority of staff requiring training

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PROGRAMME

• 10/11 week programme from a menu of 14 modules (3
  library specific)
• Timetabled to accommodate different work patterns
• Grouped according to ability/needs
• Consolidation exercises
• Teamed with an Educator

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EDUCATORS

• Staff with supervisory role
• Trained first
• Wider range of modules plus 2 days of Advanced
  training in Supporting the Library User and
  Training the IT Trainer
• More than originally identified

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ADVANCED TRAINING

• Courses developed-Supporting the Library
  User-Training the IT Trainer-Internet-Presentat
  ion Techniques
• Course content modified to reflect staff needs -
  running before walking

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CURRENT POSITION

• 49 of staff have been on the basic programme
• Database to track staff through the programme
• Certificates presented to staff completing
  programme and exercises

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CURRENT POSITION 2

• 59 staff have attended Advanced Supporting
  Library User
• 63 staff have attended Train the IT Trainer
• 56 staff have attended Advanced Internet
• 9 staff have attended Powerpoint Presentation
• 2 staff have attended Web Design Training

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OUTCOMES OF TRAINING

• greater confidence
• Excel for newspaper accounts, booking systems and
  ethnic language periodicals
• Access for a recent additions database, accounts
• Word for lists, indexes, contents lists, SVQ work

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FURTHER OUTCOMES

• Production of links for children's websites
• Information concerning websites produced as
  newsletters e.g. artlink
• Bookmarks- e.g. Health, Food
• History sphere
• Internet sessions for over 60s
• T-shirt printing with scanner

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ECDL PILOT

• Two groups of 6 staff-one entirely on-line-one
  face-to-face training/revision plus manual
  testing
• Over 3 month period
• Feedback from staff as to how to take forward

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WHAT NEXT

• Needs analysis to plan future waves in order to
  incorporate all staff needs
• ECDL for all Educators and relevant staff
• Further advanced training planned
• Appropriate learning materials identified for
  life post NOF