Objective

1
Objective

• Identify career opportunities in the Consumer
  Service field.

2
Careers In Consumer Services
Consumer Affairs Director
Market Research Analyst
Consumer Safety Officer
Accountant
Personal Shopper
Bank Teller
Product Tester
Consumer Journalist

• Who will you hire?
• What will you do for a living?

Credit Manager
Consumer Advocate
Customer Service Rep
Insurance Agent
Consumer Attorney
Skills for Living pg352-353
3
Employment Opportunities

• A business may hire you to work with their
  clients
• A gas company may hire someone to help customers
  make wise use of energy
• A credit company may have
• counselors to review applications
• Credit counselors
• Personal bankers
• Financial advisers

4
Entrepreneurial Opportunities

• Financial Advisors
• Insurance Agents
• Personal Shoppers
• Consumer Rights Lobbyist

5
Entry- Level Jobs

• Aids to consumer affairs specialists
• Needs a high school diploma

6
Mid- Level Jobs

• Research clerks in credit bureaus
• Assistant loan officers
• Collection agents
• Usually need a two year degree from a business
  college

7
Professional Level Jobs

• Credit managers
• Survey specialists
• Loan officers
• Usually need a four year degree in finance,
  consumer service or marketing
• May need to prove experience by working as an
  intern for a period of time.

8
Personal Qualities Needed

• An interest in consumer affairs
• A commitment to helping people
• A knowledge of the law
• Able to relate to all types of people
• Compassionate and yet firm
• Have problem solving skills
• Persistent in order to follow up on clients

9
Future Trends

• The future looks good for any job that helps
  people manage their lives.
• A growing of people need help with finances
• A growing of businesses are using surveys and
  services to meet the needs of their clients
• The demand for developing and testing new
  products is strong
• Many companies need workers to maintain good
  relationships with their clients

10
Career Plan

• High school classes in marketing, business,
  accounting, statistics, and Technology Management
  Skills for Family Wellness
• Extracurricular activities such as
• treasurer for a club,
• member of an investment club, 4-H, or Junior
  Achievement, FBLA
• Volunteer for CCCS

11
Careers In Consumer Services
Consumer Affairs Director
Market Research Analyst
Consumer Safety Officer
Personal Shopper
Bank Teller
Product Tester
Check Them Out on Bridges
Consumer Attorney
Credit Manager
Consumer Advocate
Customer Service Rep
Insurance Agent
Consumer Journalist