CNS - 2000/01 Computing Plan

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CNS - 2000/01 Computing Plan
Central Themes

• Leadership for University wide initiatives
• Support for information technology
  infrastructure
• Increasing access to applications and
  technology
• Providing excellent service

See http//www.ccs.yorku.ca under Projects and
Planning
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CNS - 2000/01 Computing Plan
University-Wide Initiatives

• Information Technology Strategic Plan
• Information Security standards and policies

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CNS - 2000/01 Computing Plan
Information Infrastructure

• Increased capacity of link to Internet
• Web caching
• Glendon voice mail system
• Unix backup service enhancement
• Replacement of printer for high volume work
• Enterprise Novell server
• Linux Support
• Windows 2000
• Novell Zenworks
• Upgrades to classroom technology
• Glade lab upgrade

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CNS - 2000/01 Computing Plan
Access to applications and on line services

• York web site as portal or home base
• Redesign of York web site
• CNS support for web development
• Web based e-mail
• TEL support (technology and human resources)
• Directory Services

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CNS - 2000/01 Computing Plan
Access to Technology

• Planning for technology renewal
• New solutions for remote access
• Pilot of wireless access
• Planning for the Computing Commons
• Data in residences

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CNS - 2000/01 Computing Plan
Service Levels and Quality

• Expanded use of Service Level Agreements
• Activity reporting
• Quality of service

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CNS - 2000/01 Computing Plan
Key Success Factors

• Collaboration and communication (for IT
  Strategy, TEL, ...)
• Introduction of new skills (staff development,
  new positions)
• Service delivery