Building Positive Relationship An EU Excellence Program

1
Building Positive RelationshipAn EU Excellence
Program
2
Building Positive RelationshipsSession 1

1. I wonder what I am really like
2. I wonder how others see me
3. I wonder how to describe myself
4. I wonder how effective I am at

3

1. Im really good at
2. I become exhausted when
3. Behind my back people might say

4
QuickDiSC

• Group Activity

5
DiSC Lessons

1. We chose different cards
2. Its o.k. to talk about differences
3. It was hard to which ones really fit.
4. rejected some and embraced others
5. Words seem positive negative.
6. All the words are value-neutral
7. My cards dont tell my whole story. We cant
   label people.

6
DiSC Lessons

1. And yet, my cards describe me in a helpful way.
2. This doesnt speak to my motivations and
   intentions.
3. I may change (adapt my behavior) depending on the
   situation.
4. Appreciating one anothers strengths is one way
   to build respect and trust.

7
The DiSC can not measure

• self-awareness or self-control
• circumstances and life experiences
• acquired skills and knowledge
• levels of motivation and commitment
• character, integrity or relationship to God

which is why labeling doesnt really work.
8
EQ
SELF Personal Competence OTHERS Social Competence
Recognition Self-Awareness Social Awareness
Regulation Self-Management Relationship Management
9
Building Positive Relationships

• A. DiSC Ground Rules
• B. Understanding the DiSC
• C. DiSC Personal Application
• D. DiSC Group Application

10
B. Understanding the DiSC

• Highlights
• Graphs I, II, III
• Classical Pattern
• Behavioral Overview
• Intro Paragraphs
• range of behaviors
• review and revise
• Behavioral Tendency Continuum
• potential range of intensity

7
6
5
4
3
2
1
D i S C
11
400 B.C. Hippocrates bile, blood phlegm
(yuck)
12
The DiSC Profile
Driving Demanding Determined Decisive Doer
Inspirational Inducing Impressive Interactive Inte
resting Interested
Stable Sentimental Shy Status Quo Specialist Submi
ssive
Competent Calculating Concerned Careful Contemplat
ive

• William M. Marston, 1924

13
The DiSC Profile

• view the world
• perceive self

• William M. Marston, 1924

14
The DiSC Profile
More natural to focus on Tasks or Results
Think Buying a car
15
The DiSC Profile
More natural to focus on People and Relationships
Think Thanksgiving Dinner
16
The DiSC Profile
Content to Initiate and Control Circumstances
Think Spelunking with a Jr. High youth group
17
The DiSC Profile
Content to work within existing conditions
respond.
Think Defusing a bomb.
18
The DiSC Profile

• DOMINANT / DETERMINED
• Takes charge with end-result in mind.
• Bottom line thinker. Big Picture.
• Fears being taken advantage of
• Fears losing control or appearing weak

I
D
C
S
19
The DiSC Profile

• INSPIRATIONAL / INFLUENCING
• Initiates activity with people in mind.
• Likes to talk things out. Open.
• Fears not being liked.
• Avoids dealing with the details.

I
D
C
S
20
The DiSC Profile
I
D

• STEADY / SUPPORTIVE
• Likes serving others in a team.
• Wants harmony and stability
• Fears uncertain situations, taking charge
• Avoids tension and confrontation

C
S
21
The DiSC Profile
I
D

• CONSCIENTIOUS / CAUTIOUS
• Likes processing and analyzing details
• Likes clearly defined expectations
• Dislikes changes and surprises.
• Avoids displays of feelings, personal stuff.

C
S
22
The DiSC Profile
Initiate Change Control Big Picture,
Conceptual Info. Urgent Pace
I
D
People Relationships
Results Tasks
C
S
Respond Maintain/Systematize
Support Detailed, Practical Information Steady
Pace
23
Building Positive RelationshipsSession 1

• Classic Pattern
• DISC Profile Shape
• My areas of strength
• Ways I may overuse a strength
• Preferred Environment
• Share with two other TRUSTED people.

24
Building Positive RelationshipsSession 1

1. What made the most sense to you today?
2. What is one thing you can do

25
(No Transcript)
26
DiSC Team Workshop

• A. DiSC Ground Rules
• B. Understanding the DiSC
• C. DiSC Personal Application
• D. DiSC Group Application

27
Reactions to your DiSC?

• Tool itself
• percent accurate
• like/disliketrue/untrue

• Discussion

28
C. DISC Personal Application

• Strengths non-Strengths Weaknesses
• Preferred Environment
• Flex adjusting your style
• learn to identify and appreciate the needs and
  strengths of those around you.
• Self-awareness Responsibility

29
C. DiSC Personal Application
7
6
5
4
3
2
1
D i S C

• You are a composite of all 4 traits

30
STRENGTH Recurring patterns of thought, feeling
or behavior that can be applied productively.
31
Environment Have you ever noticed that when
you are serving within your area of giftedness,
no matter how tired you are, you are energized
and when you are serving outside your area of
giftedness, it is exhausting? --Gary Harrison
32
Soundboard with a factory setting
7
6
5
4
3
2
1
D i S C

• Romans 1413-152

33
FLEXING the most successful people are those
who know themselves and develop strategies to
meet the needs of specific situations. consider
Jesus of Nazareth
34
FLEXING Discuss Who is most responsible for
flexing to meet the needs of others? For you,
what does flexing look like?
35
DiSC Team Workshop

• A. DiSC Ground Rules
• B. Understanding the DiSC
• C. DiSC Personal Application
• D. DiSC Group Application

36
D. Group Application
7
6
5
4
3
2
1
D i S C
What is the ideal sales person?
37
D. The Dream Team!
7
6
5
4
3
2
1
D i S C
38
What do you see in someone else?
7
6
5
4
3
2
1
D i S C
Different Opportunity Strength Synergy Energy Exci
tement Assume the best
Wrong Threat Weakness Conflict Difficulty Dread As
sume the worst
39
Law of Negative Attribution

When someone does something that I dont
understand, dont like, or disagree with,I will
attribute to them negative motivation
40
How will you respond to someone who is different
from you?

INEVITABLE
Observe, Respect, Value.
Assume the best
Tension Confusion Irritation
APPROACH
RESULT
Mistrust, Critical, Avoid.
Assume the worst
41
The strength side of opposite
Strength Complimentary Strength
D Goal Oriented Decisive People oriented (S,C) Patience (C, S)
I Confident Starter Realistic (C, S) Follow-through (C, S)
S Accommodating Calm Challenging (D, I) Aggressive (D)
C Cautious Precise Decisive (D, I) Flexible (D, I)
42
DiSC Lessons?

• Know yourself use your strengths see your
  non-strengths.
• Become more of who you are
• Adapt to your circumstances turn your volume up
  or down as appropriate.
• Dont try to change people learn to value the
  unique talent of each individual.

God made you special, and He loves you very
much Bob Larry
43
TALENT All of us have talent. All of us have
strength.
44
Strengths or Weaknesses?

• The DiSC is one tool to help you discover your
  talents
• and your non-talents.
• Non-talents can become weaknesses if talent in a
  certain area is required.
• Non-talents can be managed

45
Environment Discuss intrinsic environmental
factors and created environmental factors
46
The DiSC Profile

• Strengths

Least
Most
47
The DiSC Profile

• Fears

Least
Most
48
Environment is Challenging and unsympathetic
Perception of self more influence or sway
I
D
C
S
49
aggressive or defensive responses change people
and situations
I
D
C
S
50
Perception of self more influence or sway
Environment is Supportive or Favorable
I
D
C
S
51
open and accepting response. change people and
situations
I
D
C
S
52
Perceive Environment as Supportive or Favorable
I
D
Perception of self less influence or sway
C
S
53
I
D
Open or accepting response Work within existing
conditions to meet their needs.
C
S
54
Environment is Challenging and unsympathetic
I
D
Perception of self less influence or sway
C
S
55
I
D
aggressive or defensive responses Work within
existing conditions to meet needs.
C
S
56
Perceive Environment as Challenging or
unsympathetic
57
Perceive Environment as Supportive or Favorable
58
Perceive self as having more influence or sway
over my environment
59
Perceive self as having less influence or sway
over my environment
60
Understanding the DiSC
DOMINANT drivers doers dynamic dramatic demanding
drive determination dogmatic
The D Type Personality The Developer
61
Understanding the DiSC
INFLUENCING inspirational inducing impressive inte
resting impressionable important interchangeable i
nconsistent
The I Type Personality The Promoter
62
Understanding the DiSC
CONSCIENTIOUS competent cautious careful calculati
ng critical thinking compliant correct conformists
control
High
The C Type Personality The Objective Thinker
63
Understanding the DiSC
STEADINESS stable security supportive servant subm
issive shyness status quo sameness sentimental
Low
Low
The S Type Personality The Specialist
64
FLEXING Discuss What are the fears and the
needs of your customers based on personality
style?