Mountain%20View%20Community%20Hospital

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Mountain View Community Hospital

• Database Systems Management
• CASE STUDY 2

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2 Primary Organizational Groups

• Physicians (Head Dr. Browne)
• Administrative (Head Ms. Baker)

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GOAL

• To provide high-quality healthcare for the
  surrounding community while containing costs

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• Expand its capacity. (50 more beds in 5 years)
• Open a managed care retirement center
• Increase the size of the staff

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New Departments

• Retirement Living Under Ms. Baker
• Geriatric Medicine Under Dr. Browne
• Hospital formed a study team to develop long-term
  business plan/information systems plan.

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4 CRITICAL SUCCESS FACTORS

• Quality of medical care
• Control of operating costs
• Control of capital costs
• Recruitment and retention of skilled personnel
• Develop an improved IS to deal with CSFs
• 2-4 short or long term goals for each CSF

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4 Objectives for Control of Operational Costs

• Reduce cost for purchased items
• More efficiently schedule staff
• Lower cost of liability insurance
• Expand volunteer services
• Repository managed by a CASE tool.

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ENTERPRISE MODELLING

• Preliminary list of business functions
• Patient care Administration
• Clinical Services
• Patient care services
• Financial management
• Administrative services

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• Preliminary set of Entity Types
• Facility
• Physician
• Patient
• Ward
• Staff
• Laboratory
• Test
• Medical/surgical item
• Supply item
• Vendor