MONITORING PERFORMANCE

1
MONITORING PERFORMANCE

• Agree milestones
• Agree mechanisms
• Have formal reviews at milestones
• Agree individual contributions
• Have regular supervision and annual appraisal
• Give regular constructive feedback
• Provide recognition wherever possible

2
MONITORING MECHANISMS

• Recordings
• Reports
• Statistics
• Partnership agreements
• Reviews
• Management meetings
• User meetings

• User surveys
• Quality standards
• Appraisals / supervision
• Team meetings
• Induction / exit interviews
• Audits
• Peer evaluation