Enterprise E-Commerce Solution Suite

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Enterprise E-Commerce Solution Suite
Presenter Name Date
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The Land of Plenty
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Great Opportunities
The Bottom Line Killer Opportunity
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But Lots of Challenges
Multi-phased Lifecycle
Requirements Architecture Design Build Test Depl
oyment Training Hosting Operations Support Mainten
ance
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But Lots of Challenges
Complex Technology
Web Content E-Commerce Application Internet
Platform Network Security Computing Facilities
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But Lots of Challenges
Personnel Resources Needed
Web Consultant Systems Integrator Internal IT
Department Hosting Provider
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Have You Been Amazoned?
Amazoned When an established company is
blindsided by the quick success of an
Internet-only competitor.
Existing E-Commerce efforts are beginning to
reap rewards The message about E-Commerce is
simple Don't wait. Many business-to-business
sellers are taking aggressive action now to
make sure they don't get left behind.
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What About E-bayed?

• 22 Hour Outage
• 3 - 5 Million 2nd Quarter Revenue Loss
• Halted 2.3 Million Auctions
• 24 Found a New Site to Shop

And theyre not alone...
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Can You Handle Success?

• Toys R Us
• Forced to shut down their site for emergency
  upgrades due to greater-than-expected traffic.
• Outages drove traffic to online-only retailers
  like Etoys.

25 of companies had technical glitches that
prevented customers from placing orders
- Resource Marketing, Inc.
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Dont Take Security for Granted
February 9, 2000

• Hackers hit top Web sites
• - Amazon, eBay, Yahoo, Buy.com severely
  affected
• The attacks that paralyzed some of the Web's
  most popular sites served as a wake-up call.'
• - US Attorney General Janet Reno
• E-Commerce sites should prepare their networks
  as if they're going to war.'
• - Dr. Aharon Friedman, Chairman of Fortress
  Technologies, Inc.

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E-Commerce is Expensive...
Market-defining sites cost between 5M and 20M
to build Average E-Commerce site cost 1M to
build and even more to manage
Get on the Map
Market Differentiator
Business Goal
Run with the Pack
Functionality equivalent to most participants
Functionally behind to most participants
Raising the industry bar
Site Quality

• Cost

1M - 5M
5M - 20M
300K - 1M
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And Its Not Getting Any Cheaper...

• No survey participants were on-budget
• Average cost will rise 25 through Q200
• Today's state-of-the-art E-Commerce site
• will become outdated in just a few months

Forrester - Based on 30 Companies
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USi Solutions
Problems
Solutions

• Pre-Integrated
• E-Commerce Suite
• USi Global Services
• Platform USiView
• Total Security Architecture
• Capacity on Demand
• Single Point of Contact
• Flat Monthly Fee

• Time to Market
• Application Performance
• Security and Trust
• Scalability
• Complexity
• Huge Up-Front Costs

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Solutions - Pre-Integration Is Key
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E-Commerce iMap Service
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E-Commerce iMap Service
Global Services Platform
Implementation Team Shared Dev/Test Lab Support
Operations Team Shared Support/Ops Lab
Platform and Infrastructure
Platform and Infrastructure
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Sell Side E-Commerce Solutions
Pre Integrated Applications
Analysis Support Marketing Administration
STORE FRONT
STORE FRONT
Transactions
Transactions
Application and Content
Application and Content
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E-Commerce iMap Service
Performance Management
Performance Management
Performance Management
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E-Commerce Lifecycle Services
Lifecycle Services
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USi E-Commerce Clients
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Meeting the Challenge
Time to Market
E-Commerce iMAP Service Powered by
BroadVision Why USi? 90-day implementation We
are relying on this solution to significantly
expand our reach Brett Mosher Vice President
Needed to launch a site for the 1999 holiday
season Transform to a national brand Retain
focus on customer, not on the sale
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Meeting the Challenge
Time to Market
E-Commerce iMAP Service Powered by Microsoft Site
Server Why USi? 45-day implementation Accommodated
go-live ad campaign Low up-front cost and
flat monthly fee
Needed to launch a site for the 1999 holiday
season Scalability and Flexibility Predictable
Costs
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Meeting the Challenge
Lack of Technical Expertise
E-Commerce iMAP Service Powered by Microsoft Site
Server Why USi? USi put together a technical
package and a business relationship that
guarantees high-availability and low
latency. George Spanos Manager Application
Development
Needed an E-Commerce site Lacked the in-house
technical expertise
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Meeting the Challenge
Emergence of the Internet
E-Commerce iMAP Service Powered by Microsoft Site
Server Why USi? USi is the only provider that
offered a comprehensive, integrated, and
guaranteed solution to meet the needs of our
customers Robert Fleshner President
Started as a company the consolidated and managed
dental prices Decided to become a portal and
needed to implement quickly Scale to consumer
demands
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Pricing Overview - E-Selling
E-Commerce Scoping Services
Solution Workshop
15K - 1 Week
Requirement Analysis
25K - 2 Weeks
E-Commerce Application Services
E-Commerce Hosting Services
E-Commerce Hosting for Microsoft Site Server
Evaluated per Request
E-Commerce Hosting for BroadVision
Evaluated per Request
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Pricing Overview - E-Procurement
E-Commerce Scoping Services
E-Commerce Application Services
150K per Month 250K per month _at_ 36 Mo.
USi Internet Procurement powered by Ariba
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Challenges...
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USi Solution
Maintenance
Support
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The Complete E-Commerce Suite
USi Business to Business
USi Business to Consumer
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Contact Us
One USi Plaza Annapolis, MD 21401-7478 800.809.30
03 www.USi.net