Effective Team Leadership

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Effective Team Leadership

• National Education Seminar
• July 24 28, 2011
• Las Vegas, NV
• Kim Kaehler CPPS

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Class Overview

• Leadership Part 1 of 2
• Qualities of a leader
• Determining your style
• Leading team members
• Exercise
• Team development opportunities
• Goals Part 2 of 2
• Roadmap to team success
• Setting SMART Goals
• Benefits of follow through
• Worksheet
• setting SMART goals for your team

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Your Three Areas of Focus
Technical
Administrative
People
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Managers and Leaders

• Managers Role

• Leaders Role

• Keep eye on the bottom line
• Focus on systems, procedures
• Do things right
• Assign roles and goals
• Monitor resources
• Direct employees

• Keep eye on the future
• Focus on people
• Do the right thing
• Check for right fit
• Inspire others
• Develop employees

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Leadership

• Leadership is the art of getting someone to
  do something you want done because he wants to do
  it
• - Dwight D Eisenhower
• A leader Envisions, Enables, Empowers and
  Energizes.

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What do these leaders have in common?

• The best leader is the one who has sense enough
  to pick good people to do what he wants done, and
  self-restraint to keep from meddling with them
  while they do it.
• - Franklin Roosevelt
• Don't tell people how to
• do things, tell them what to do
• and let them surprise you with
• their results. -George S Patton

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USMC Drill Instructors

• For over 221 years our Corps has done two things
  for this great Nation. We make Marines, and we
  win battles. Gen. Charles C. Krulak, USMC (CMC)
  5 May 1997
• Why in hell can't the Army do it if the Marines
  can. They are the same kind of men why can't
  they be like Marines. Gen. John J. "Black Jack"
  Pershing, USA 12 February 1918
• Good thing you're not a Marine yet, Because when
  a Marine quits HE'S DEAD! Drill Instructor, MCRD

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Steven Jobs - Apple

• Be a yardstick of quality. Some people arent
  used to an environment where excellence is
  expected.
• My job is to not be easy on people. My job is to
  make them better.
• Click. Boom. Amazing!

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Your Leadership Style

• We all have a style that we default to, this
  exercise will help you recognize which leadership
  style is most comfortable to you?

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Leadership Development Exercise
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Exercise Example
Steven Recently promoted Area Manager Leadership activities Meet to review new challenges, assist to set 90 day goals, provide resources for success Sarina Experienced DC Leadership activities Provide feedback on recent District Reports, follow up on class selections for college, encourage
Valerie Senior Manager Leadership activities Meet to brainstorm new reporting requirements, review presentation for quarterly meeting, maintain an open door Jen New Hire Leadership activities Arrange for systems training, develop 90 day goals, check in often
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See you at 115 !
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Goals

• Roadmap to team success
• Setting SMART Goals
• Gaining Agreement
• Worksheet setting SMART goals for you and your
  team

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Why SMART Leadership?

• Performance Skill Will
• Results Skill Will SMART Leadership
• Setting SMART objectives with your team that
  align with the larger units business objectives.
• Gain agreement to these SMART goals
• Revise and Review goals as needed with employee
  according to their development
• RESULTS

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Map Goals
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SMART Goals

• Specific
• Measurable
• Achievable
• Relevant
• Time-bound

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Expectations vs. Agreements

• Expectations

• Agreements

• Hope
• One-sided
• Unexpressed
• Maybe attainable
• Maybe unrealistic
• Held by one personme
• Vague
• Unwritten

• Realistic
• Discussed
• Buy- in
• More likely to be met
• Dialogue
• Two-way
• Clear
• Written

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SMART GOAL Worksheet

• Three personal goals
• Mapped to your business unit
• SMART
• 1 3 Goals for your team member(s)
• Mapped to your goals
• SMART

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The achievements of an organization are the
results of the combined effort of each
individual. - Vince Lombardi