Wood County Human Services Mental Health Collaboration

1
Wood County Human ServicesMental Health
Collaboration

• Executive Sponsors Kathy Roetter, Director
• Change Leader Randall Ambrosius, Treatment
  Services Manager
• Kristi Smith, Norwood Social Services Manager
• Change Member Team
• Health Information Services Manager Pam
  Martinson

2
AIMS

• The Big Aim
• Reduce hospital readmission to Norwood Health
  Care Center
• Little Aim
• Reduce cost to agency

3
Change

• Cycle 1 Collect baseline data
• Cycle 2 Complete crisis plan with client prior
  to discharge from Norwood Health Care Center
• Cycle 3 Crisis planning focused on clients who
  have had several hospital readmissions
• Cycle 4 Crisis planning focused on clients who
  have been hospitalized several times

4
RESULTSBaseline 13 of individuals
re-hospitalized prior to start of change
projectAverage re-hospitalization for 5 month
cycle is 10.8
5
Next Step

1. Begin utilizing new CBRF program known as
   Bridgeway as of October 2014
2. Educate new staff on process to maintain
   sustainability
3. Look at way to improve crisis planning
4. Reduction on unnecessary paperwork
5. Distribution of crisis planning
6. Utilize teaming process

6
Impact

• Clients are stabilized in their own home
• Less traumatic
• Staff time is utilized more efficiently
• Reduction in cost to tax payers