???????? ???

1
???????? ???µ??a??a ??a ??????µ?a ??a?e???s?
G??s?? ??a t?? pa?a???? ?p??es??? ???st???µe???
???a?

• ???e??a ?as??a???? ??teµ??
  ?a?ep???????
• ???e????µ??/ ??ß?????????µ??- MSc Information
  Science ???e????µ??/ ??ß?????????µ??- MSc
  Information Science
• DBS ?ta??e?a ?????f??????
  ??ad?µ?a ??????
• 
  ?d??µa ?at??ß????????? ??e????
• mscevasilak_at_yahoo.gr
  artemischal_at_bioacademy.gr

2
?e??e??µe?a

• ???sµ??
• ??ß?????af??? ?p?s??p?s?
• ?e????af? ??????µ???? ?e??ß?????t?? ??se??
  ??????s??
• ?e????af? ????????? ??????µ???? ?e??ß?????t??
  ??????s??
• ???µ??a??a ??a?e???s? G??s??
• ??a?e???s? t?? ?????f???a? ?? p??t? ß?µa ??a t?
  ??a?e???s? t?? G??s??
• ??a?e???s? G??s?? ?? ??a??a?t???? ???p??
  ??????s?? t?? ????????? ???µ??a????? ????d??
• S?µpe??sµata
• ???ß??µat?sµ??

3
???sµ?? (1)?ed?µ??a - ?????f???a - G??s?
??a?e???s? G??s??

• ?ed?µ??a
• ta ??d???p???µ??a, ?ata?e??aµµ??a ? ???, a???
  ap???t?? saf? ?a? d?a???t? st???e?a p?? s????t???
  t?? p?a?µat???t?ta, ?p?? t?? a?t??aµß??eta? t??
  ???e st??µ?, ? s???e???µ??? s??e?d?s? p?? µet??e?
  st? ???st??? d?ad??as?a Debons et al., 1988
• ?????f???a
• ???e st???e?? ???s?? ? ???s?? p?? µetad?deta? µe
  t? ß???e?a t?? ?????, t?? ???? ? t?? e????a?,
  ?a??? ?a? µe t? s????? t?? s?µß???? p?? e??a?
  ?ata???t? st??? a????p???, µe s??p? ?a t???
  e??µe??se? ??a ??p??? ?e????? ? ??µa ???a???,
  1995
• G??s?
• t? ap?t??esµa ???e p?e?µat???? d?ad??as?a? ??a
  t?? ?ata???s? t?? a?t??e?µe????? p?a?µat???t?ta?,
  e?te µe t?? a?s??se??, e?te ?µµesa µe t??
  pa??µßas? t?? ??????? ?e???? t?? ??????
  ????????? G??ssa?, 1998
• ??a?e???s? G??s??
• e?µet???e?s? ?a? a??pt??? t?? ?efa?a??? ???s??
  (intellectual capital) e??? ???a??sµ?? µe s??p?
  t?? pa?a???? ?p??es??? ?a? p?????t?? p?? ?a t??
  e?asfa??s??? a?ta????st??? p?e????t?µa st??
  a???? Davenport et all, 1998

4
? G??st??? ??ad??as?aDebons et al., 1988
?e??ß?????
???s???? ??d???p???s? ?p????e?s?
?ed?µ??a
?p?d?s? ???µat?? µe s??d?asµ? s?s??t?s?
?????f???e?
??ta?? st? ???st??? s?st?µa a?af????
G??s?
???a?? t?? e????a? ??a t?? p?a?µat???t?ta
5
???sµ?? (2)??a ??????µ?a

• ??a ??????µ?a
• p??asµa ap? t? µa???? pa?a???? st? µa????
  p??sa?µ??? (mass production mass
  customization). ??t? d?aµ??f??e? ??a ???
  ??????µ??? ?a? d?????t??? ?a?est??, apa?t??ta?
  t?? ?µes? pa???? ?p??es??? ?a? p?????t?? ap???ta
  p??sa?µ?sµ???? st?? a????e? ?a? apa?t?se?? t??
  pe?at?? Walters, Halliday and Glaser, 2002

6
???sµ?? (3)?p??es?e? ???st???µe??? ???a?

• ?p??es?e? ???st???µe??? ???a?
• ?epe????? t? p?a?s?? t?? ap??? pa?????/
  p??sßas?? ?a? st??e???? se pe?a?t??? epe?e??as?a
  t?? p?????t??/ ?p??es?a? ?at? t??p? p??sa?µ?sµ???
  st?? e?at?µ??e?µ??e? a????e? t?? a?????
• Chernatony and Harris, 2000

7
??ß?????af??? ?p?s??p?s? (1)

• Eric Banks (1999)
• Creating a Knowledge culture
• pe????af? ??????µ???? pe??ß?????t??, p??? ap? t??
  ep????t?s? t?? pa???sµ?a? ??????µ?a?.
• pa???es? ?????? ?a?a?t???st???? t?? ??a?
  ??????µ?a?,
• a????? t?? ?????t?s?? p?a?t???? ?a? ?a?????
  ??a?e???s?? t?? G??s??, µ?s? t?? ?p??a? ?a
  p??a??e? ? ????t???a ?a? ?? ???p?? es?te?????
  ?e?t?????e? t?? ???a??sµ??

8
??ß?????af??? ?p?s??p?s? (2)

• Bogdanowicz ?a? Bailey (2002)
• The value of Knowledge and the values of the
  new knowledge worker generation x in the new
  economy
• G??s?
• ?ef??a??
• ap?????a t?? ???-d?aµ??f????t?? ??????µ????
  pe??ß?????t??
• p??pe? ?a a??????e?ta?, d?a?e????eta? ?a?
  a???p??e?ta? ?? a?ap?spast? ??µµ?t? t??
  ???a??sµ??.
• ??a?e???s? t?? G??s??
• ap?te?e? p?????s?,
• ? s?st? a?t?µet?p?s? ?a? ???s? t?? ?a e?asfa??se?
  ??a t?? ???a??sµ? t? ep?d????µe?? a?ta????st???
  p?e????t?µa.
• ???p?? ep?te????
• d?a?e???s? a????p???? d??aµ???? t?? ?ta??e?a?
• ???a?? ???a??s?a??? ????t???a?

9
?e????af? ??????µ???? ?e??ß?????t?? ??se??
??????s??
??????µ?a ??a ??????µ?a
??µ? Sta?e??t?ta ?a?da?e? a??a???, e?e????a
S?stat??? ?ed?µ??a, p????f???e? G??s?
???pt??? ???ß?e??µ?t?ta ?e???????e? t?? ?????f???a? ?p????????a?
?p?stas? ????? ????, ??ad??t?a??
Ge???af??? ???a ??p??? ??e???
???????? ?e?????sµ?? ?a????sµ??? ?????? ?p??es?e? 24/7/365
??????ta/ ?p??es?e? ?a???? ?a?a???? ??at?µ??e?µ??e? ?p??es?e?/ ??????ta
???sßas? ?e?t???? s?µe?a d???es?? ???e ?/? s?µe?? d???es??
10
?e????af? ??????µ???? ?e??ß?????t?? ??se??
??????s??
??????s? ??a?e???s? G??s??
??µ? ?e?a????? ??????t?
???pt??? ???ß????µ? ???sa?µ?sµ???
??aß??µ?s? ?????t?s? ??a? te???????a? ??a ße?t??s? p?????t?? ?????p???? d??aµ????, µe??d?? d?????s??, s?st?µata p???t?ta?, ?e???????a
?ef??a?? ???te? ??e?, e??at??? d??aµ???, te???????a, ???µat??? ?ef??a?? ???te? ??e?, e??at??? d??aµ???, te???????a, ???µat??? ???s?a?? ?ef??a??
11
???µ??a??a ??a?e???s? G??s??

• ?????t? s?st?µa
• ?????ep?d?as? es?te????? e??te?????
  pe??ß?????t??
• S??s? ??????? ???t???
• ?????? d?a????? µe??t?? pe??ß?????t??
• ? ?e?st?t?ta ?a? ? p???p????t?ta t?? ??????µ????
  pe??ß?????t?? ep??e??e? t? s?µpe??f??? t??
  ???a??sµ??
• ?pa?ap??sd????sµ?? ????? ?e?t???????

12
???µ??a??a ??a?e???s? G??s??

• ???e?? G??s??
• ?p?????µe??
• ?at?????µat??? ?eta???s?
• ?a??????sa
• F??e? p??t??e??? ep?p??s?et? a??a
• ???s??e? ?a? ?????????e? t? ?f?st?µe?? p?e?µat???
  ?ef??a?? t?? ???a??sµ??
• ?d??e? µ?s? ?at??????? d?a?e???st????
  p????aµµat?sµ?? st?? pa?a???? ?p??es???
  p??st???µe??? a??a?

13
????????S? ??S ?????F????S?? ??O?? ???? G?? ??
????????S? ??S G?OS?S

• ??? ?pa??? t?? ???s?? p???p???te? ? ?pa??? t??
  p????f???a?
• ?? s????? t?? p????f????? p?? ????? s???e??e?,
  ???a???e? ?a? ?????? epe?e??aste?, d?µ???????? t?
  G??s?
• ?e t? ??a?e???s? t?? ?????f???a? e?e???p?????ta?
  ?? p????f???a??? p???? t?? ep??e???s??, µe s??p?
  a?t? ?a µa?a??e? ?a? ?a p??sa?µ??eta?
• ?? p??asµa ap? t? ??a?e???s? t?? ?????f???a? st?
  ??a?e???s? t?? G??s?? p?a?µat?p??e?ta? µe t??p?
  f?s??? ??a t?? ???a??sµ?, t? st??µ? p??
  a?apt?sse? ??a s?st?µat?p???µ??? t??p? µet?ßas??
  ap? t?? p????f???a st? ???s?

14
????????S? ??S ?????F????S?? ??O?? ???? G?? ??
????????S? ??S G?OS?S

• ?? s??te?est?? t?? ??a?e???s?? t?? ?????f???a?
  e??a? p??t?st?? ?? ???ste? a?t?? t?? p????f???a?,
  s??e??a??µe??? µe e?d???t?te?, ?p?? e??a? ??
  ep?st?µ??e? t?? p????f???a? ?a? ?? ep?st?µ??e?
  t?? ???? te????????? t?? p????f???a?
• ? ??a?e???s? t?? G??s?? de? ap?te?e? ?p??es? e???
  at?µ?? ? e??? ?µ?µat??.
• ??t??eta, p???p???te? t?? e?e??? s?µµet??? t??
  s?????? t?? a????p???? d??aµ???? t?? ep??e???s??,
  µe ap?te?? s??p? t?? e?µet???e?s? ???e st???e???/
  p????f???a?, p?? ?at?????a epe?e??asµ???? ?a
  µp????se ?a s????se? t? G??s?, t? d?a???t???
  ?ef??a?? t?? ep??e???s??

15
??a?e???s? G??s??? a????p???? pa?????ta?

• ?? a????p??? d??aµ??? p?? as???e?ta? µe t?
  ??a?e???s? t?? G??s?? ?fe??e? ?a d?a??te? ??p??a
  ßas??? ?a?a?t???st???, ?p??
• ep?st?µ????? ?at??t?s? ?a? ?p?ßa??? ???se??
• a?t???pt??? ??a??t?ta ?a? p?e?µat??? ???d???e?a
• d??at?t?ta µetat??p?? t?? ????t?? ???s?? se ??t?
• ??a??t?ta pa?a????? ??a? ???s??
• ??a??t?ta µetat??p?? t?? ???s?? t?? ep??e???s??
  se d??se??

16
????????S? G?OS?SG????

• ?p?te?e? e?a??a?t??? t??p? d?????s??, ?a???
  s?µß???e? se ??a ta st?d?a ep??e???µat????
  a??pt???? ?a? st?? pe??ss?te?e? ap? t??
  ?e?t?????e? ?a? d?ast????t?te?, ap? s?st?se?? t??
  ???a??sµ?? ??? ?a? t? te???? st?d?? pa?a?????
  ?p??es??? ?a? p?????t??.
• S???e???µ??a
• ?????? st?d?? s?stas?? ???a??sµ??
• ???a?? t?? p???t????/ p??sd????sµ? ap?st????/ t??
  ??????t?s? a?????
• ??????s? ??????s? ???a??sµ??
• ???pt??? t?? ???a??t???? d??????s?? t??
  ep??e???s??
• S?ed?asµ?? a??pt??? ?e?t???????/ d?ad??as???
• ???? ep??e???s?a??? ap?f?se??
• ??a?e???s? ???se?? d?????s? a??a???
• ??a?e???s? a????p???? p????
• S?ed?asµ?? e?pa?de?t???? p???t????
• ???a??s?a?? ep????????a

17
????????S? G?OS?SG????

• ??e???? ????????s? ?e?t???????/ d??se??/
  ?p??es???/ p?????t??
• ????????s? epa?ap??sd????sµ? st????
• ??e??? a???????s? t?? ap?te?esµat???t?ta? t??
  ?e?t???????/ d?ad??as???
• ??asf???s? t?? ????t?ta?
• ??a?e???s? ?????? p???t?ta?
• ?pa?ap??sd????sµ? ????? ???a??sµ??
• ???pt??? ep??e???µat???t?ta? ?a???t?µ?a?
• ??µ??????a a???s? d?a???t???? ?efa?a???
• ?a?a???? ?p??es??? p?????t?? p??st???µe???
  a??a?
• ??µ??????a a?ta????st???? p?e??e?t?µat??
• ??µ??????a ???p??? ß??µ??a??a?

18
????????S? G?OS?SG????

• ??s?ast???, ??a
• ?a ??????e? t? ?a?et? (know- what)
• ?a ??????e? t? ??at? (know- why)
• ?a ??????e? t? p?? (know- how)
• ?a ??????e? t? p???? (know- who)

19
????????S? G?OS?S?OS

• ? p??sd????sµ?? t?? p????f???a??? a?a???? t??
  ep??e???s??
• ? p??s?t?s? p????f?????
• ? a???????s?, ??????s? ?a? ? ap????e?s? t??
  p????f?????
• ? a??pt??? p????f???a??? ?p??es??? ?a? p?????t??
• ? d????s? t?? p????f???a??? pa?a??µ????
• ? ???s? t?? p????f???a??? pa?a??µ????

20
????????S? G?OS?S?OS

• ?? ?p?st?µ??e? t?? ?????f???a? t??
  ?????f??????, se s??e??as?a µe ???e? e?d???t?te?
  a?apt?ss??? d??se??/p?????ta, µ?s? t?? ?p????
  p?a?µat?p??e?ta? ? ??a?e???s? G??s??
• ??af????µe e?de??t???
• ??? a??pt??? ?at??????? ????sµ????
• ?? d?µ??????a ?st?se??d?? ?eµat???? ?????
  G??s??
• ?? ???s? te?????? e??????? ded?µ????/ ???s??
  (data mining/ knowledge mining)
• ??? a??pt???/ d?a?e???s? ??se?? ?ed?µ????
• ??? a??pt??? S?st?µ?t?? ????????s?? t??
  ?????f???a? (information integration systems)
• ?? d?µ??????a ?d??µat???? ?p??et?????
  (Institutional Repositories) ??p.

21
S?µp??asµa

• ? ??a?e???s? G??s?? ?? e?a??a?t???? t??p??
  ??????s??
• ?e t? ???a?? ????? p???t????, st???? ?a?
  st?at?????? s?ed?asµ??, µe t? ?at?????? a????p???
  d??aµ??? ?a? µe t? stad?a?? a??a?? t??
  ???a??s?a??? ????t???a?, ? ??a?e???s? G??s??
  d?e?d??e? ??a t?t?? a??µesa sta s?µa?t???te?a
  ?e?µata st? ??????s? t?? ?p??e???se?? t?? a???a
  p?? d?a????µe, ep?t???????ta? t?? ape?e?????s?
  t?? ???st???? ?efa?a??? t?? ???a??sµ??, µe
  ap?te?? st??? t?? a?ta????st???t?ta st??
  ??????µ?a t?? G??s??.

22
Sa? e??a??st??µe ??a t?? p??s??? sa?