Balancing life

1
Effective Interviewing Skills

• Balancing lifes issues, inc.

2
Objectives

• Importance of the job description
• Finding the right candidate a process
• How to conduct a goal directed interview 
• Employment Laws Regulations
•  Active listening
• Interview documentation skills 
• Evaluating and comparing candidates 
• Keeping Positive Perspectives 

3
The Job Description

• A functional job description establishes the
  critical skills candidates need to be successful
  in the position
• Clear understanding of what skills can be
  learned.

4
Finding the Right Candidate

• It is important to implement consistent
  procedures for
• Recruiting
• Referrals
• Screening
• Interviewing
• Background/reference check
• Hiring procedures

5
Conduct a Goal Directed Interview

• Develop insightful questions
• Use a variety of questions
• Hypothetical questions
• Probing questions
• Look for in-depth answers
• Watch body language
• Eye contact
• Uncover strengths and areas for improvement

6
Employment Laws Regulations

• Age Discrimination Employment Act
• Americans with Disabilities Act
• Title VII (Civil Rights Act)
• Pregnancy Discrimination Act
• Genetic Information Nondiscrimination Act

• Immigration Reform and Control Act of 1986
• Uniform Guidelines on Employee Selection
  Procedures and Reemployment Rights Act

7
Protected Classes

• Race
• Color
• Gender
• Sexual Orientation
• Religion
• National origin
• Birthplace
• Age
• Disability
• Marital/family status

8
Active Listening

• Is there a fit?
• Will they do the job?
• Can they do the job?
• Focus on the answers
• Listen for knowledge, competence and confidence

9
Evaluating and Comparing Candidates

• First impressions
• Promptness of candidate
• Manners
• Transferable skills
• Have consistent criteria
• Be cautious about written evaluations

10
Keeping the Positive Perspective

• Benefits productivity
• Increase job satisfaction
• Reduce new employee turnover
• Reduce on-boarding costs
• Learn about other business practices
• Identify potential business opportunities
• End positively

11
Effective Interviewing Skills

• Balancing lifes issues, inc.