Employee Awareness

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Employee Awareness
Suspicious Packages, Bomb Threats, Hazardous
Spills

• RESA 5
• EMPLOYEES

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The policy of the City of Ripley is to provide a
safe and secure environment for all of its
employees, patients, and visitors.
This presentation is designed to provide a basic
understanding of your role, as an employee of
City of Ripley, if you happen to locate a
suspicious package, receive a bomb threat, or
discover a hazardous spill.
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System-Wide Emergency Number

• In the event of an emergency - Dial 911 and
  inform the operator of the emergency event.
• Relay the information to the operator and stay on
  the line until instructed to hang up.

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Bomb Threats
Bomb Threats fall into two categories

• Hoax no bomb has been placed in the facility.
  These are usually designed to alter the
  workforce, institute a sense of fear, or test
  reactions to a bomb threat. 
• Bomb This is an actual warning of an explosive
  device in or near the facility. This call is an
  attempt to minimize personal injury, but they
  also enable the terrorist to blame others if
  there are casualties.

EXAMPLEIf a Bomb Threat is made a Code Yellow
alert will be issued.
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Bomb Threats
Dont Panic!

• If telephone number appears on the telephone
  caller identification Write Down the Number.
• Write down the time and date of call.
• Ask where the bomb will explode and when.
• Prolong the conversation as long as possible
  refer to BOMB threat checklist.

All two-way radio transmission is forbidden, as
this may activate bomb-timing mechanism.
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Bomb Threats
Remain Calm!

• Note any distinguishing background noises Are
  there bells? Do you hear other voices? Music?
• Does the caller have a specific accent?
• Does the caller sound familiar with the
  hospital? Are they talking about a specific area
  (s)?
• Immediately contact your supervisor or manager.
• Try to complete the Bomb Threat Checklist.

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TELEPHONE BOMB THREAT CHECKLIST Keep Calm! Do
not get excited or excite others. DO NOT put
caller on hold or transfer to another line. Did
you notice the return number on the caller ID?
____________________________ Note Time
Received____________________ and Terminated
___________________ Put down the exact words of
the caller ______________________________________
Delay-Ask caller to repeat. Then ask these
questions When is it set to explode?
_________________ Where is it located?
______________ What floor? ______________________
____ What area? _______________________ What
type of bomb? __________________ Description?
_______________________ Why are you placing this
bomb in the hospital? ____________________________
___
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TELEPHONE BOMB THREAT CHECKLIST
Description of voice Male ________ Female
________ Nervous _______ Young ______
Old_________ Middle Aged _______ Rough _________
Refined _________ Accent ____________ Any speech
impediment? ______________________________________
_________ Did the person use any unusual
phrases?___________________________________ Did
you recognize the voice? _________________________
___________________ If so, who do you think it
is? _____________________________________________
Were there any background noises?
____________________________________________ Music
type? _______ Running motor type? ________
Bells? _______ Horns? _____ Aircraft? _______
Trains? _______ Machinery? _______ Any other
clues? _______ Did the caller indicate in any
way that he knew our hospital? ___________________
Note his words. ________________________________
_______________________
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Suspicious Packages
What makes it a suspicious package?

• Excessive tape or string
• Rigid or bulky
• Lopsided or uneven
• Protruding wires or metal
• Strange odor
• Wrong title with name
• Oily stains, discolorations, or crystallization
  on wrapper

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Suspicious Packages
What makes it a suspicious package?

• Package arrived under unusual circumstances
• Handwritten or poorly typed addresses
• Excessive weight
• Ticking sound
• Shows a city or state in the post mark that does
  not match the return address
• Misspellings of common words
• No return address

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Suspicious Packages

• Do not shake or empty the contents of any
  suspicious package or envelope.
• Place the envelope or package into a plastic bag
  or cover the object with anything (clothing,
  paper, trashcan, etc.) to prevent leakage or
  contamination.
• Close the door, or section off the area to
  prevent others from entering.

Call 911 and remain in the area to await
assistance.
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Envelope with Powder

• DO NOT CLEAN UP the powder.
• Cover the spilled contents immediately with
  anything and do not remove this cover!
• Then LEAVE the room and CLOSE the door, or
  section off the area to prevent others from
  entering or being contaminated.
• WASH your hands with soap and water to prevent
  spreading any powder to your face.

Report the incident by dialing the emergency
operator at 911 and wait for instructions.
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Hazardous Spills
Hazardous spills fall into two categories
Incidental Release The facility is capable of
cleaning the spill itself. Uncontrollable
Release The facility is not capable of cleaning
the spill and will need to call an outside source
to clean the spill.
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Hazardous Spills
In the event of a hazardous waste spill, the
employee should contact the operator at 911 to
report the spill.

• The employee will need to relay the following
  information to the operator
• Your Name
• Spill Location room number and department
• Type of chemical that was released (if known)
• Approximate quantity of chemical released

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Hazardous Spills
The reporting employee should act as traffic
control keeping patients, visitors, and staff at
a safe distance until Security arrives on the
scene to act as traffic control.
EXAMPLE If the spill is recognized as a
hazardous chemical spill a Code Orange alert will
be issued.
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Emergency Codes

• RED FIRE
• BLUE ADULT MEDICAL EMERGENCY
• WHITE PEDIATRIC MEDICAL EMERGENCY
• AMBER INFANT / CHILD ABDUCTION
• YELLOW BOMB THREAT
• GRAY SECURITY EMERGENCY / PATIENT ELOPEMENT
• SILVER PERSON WITH WEAPON/HOSTAGE SITUATION
• ORANGE HAZMAT INCIDENT

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Emergency CodesDo You Need Them?

• TRIAGE DISASTER SITUATION
• 10 MEDICAL INCIDENT
• 777 EVACUATION
• STEMI ST ELEVATION MYOCARDIAL INFARCT
• STROKE INPATIENT STROKE OCCURRENCE
• CLEAR ALL CLEAR / END OF CODE

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Awareness and Response
Each employee within the City of Ripley has a
duty to ensure the safety of all visitors, and
employees. Safety is not just a management
responsibility, its EVERYONES responsibility!
Get involved and learn how you can help ensure
the well-being of our patients, visitors, and
employees.
COMMUNICATIONS IS THE KEY TO SUCCESS