hp LaserJet 9500

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hp LaserJet 9500

• Color Printer Training

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Toner cartridges (print cartridges)
Open the front doors.
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Toner cartridges (print cartridges)
Rotate the blue lever clockwise.
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Toner cartridges (print cartridges)
Pull the toner cartridge out.
Note If necessary, repeat these steps for the
other three toner cartridges.
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Process cartridges (image drums)
Rotate the green lever clockwise.
Note Image drums must be placed face-down on a
flat, clean surface.
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Process cartridges (image drums)
Rotate the blue dial counterclockwise.
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Process cartridges (image drums)
Open the process cartridge door.
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Process cartridges (image drums)
Pull the process cartridge out.
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Waste toner bottle (toner collection bottle)
Hold the top of the waste toner bottle and pull
it out.
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Transfer cleaner (cleaning blade)
Rotate the blue lever down.
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Transfer cleaner (cleaning blade)
Pull out the transfer cleaner.
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Jam-clearing locations
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Clearing jams from the input-tray areas
Jam in tray 1
Follow these directions to clear jams in tray
1. 1 Remove all of the media loaded in tray 1. 2
Pull the media toward you and out of tray 1. Make
sure that you have removed any pieces of torn
media. 3 Open and close the upper right door to
reset the printer. 4 Load media in tray 1. 5
Slide the media width guides to the appropriate
size marked on the tray.
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Clearing jams from the input-tray areas
Jam in tray 2 or tray 3
Follow these directions to clear jams in tray 2
or tray 3. 1 Open the tray until it stops. If you
hear the sound of media tearing, stop and look
for the jammed media. Make sure to check the
upper right side of the cavity behind the tray.
To minimize tearing, remove the jammed media by
pulling it to the left. 2 Remove any other jammed
media from this area by pulling the media to the
left. Make sure that you have removed all of the
pieces of torn media. 3 Open the upper right
door. 4 Remove any jammed media from this area.
Make sure that you have removed all of the pieces
of torn media. 5 Close the upper right door. 6
Close the tray.
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Clearing jams from the input-tray areas
Jam in tray 4
Follow these directions to clear jams in tray
4. 1 Open tray 4. If you hear the sound of media
tearing, stop and look for the jammed media. Make
sure to check the upper right side of the cavity
behind the tray. To minimize tearing, remove the
jammed media by pulling it to the left. 2 Remove
any jammed media from this area. Make sure that
you have removed all pieces of torn media. 3
Close tray 4. 4 Open the vertical transfer door
and check for jammed media in this area. 5 Close
the vertical transfer door. 6 Open the lower
right door and check for jammed media in this
area. 7 Close the lower right door.
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Clearing jams from the door areas
Jam inside the lower right door
Follow these directions to clear jams in lower
right door area. 1 Open the lower right door. 2
Pull the jammed media up and out of the printer.
Make sure that you have removed any pieces of
torn media. 3 Close the lower right door to reset
the printer.
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Clearing jams from the door areas
Jam inside the lower left door
Follow these directions to clear jams in lower
left door area. 1 If an optional output device is
installed, move it away from the printer. To do
this, stand on the left side of the output device
and pull the device straight toward you. 2 Open
the lower left door. 3 Pull the jammed media up
and out of the printer. Make sure that you have
removed any pieces of torn media. 4 Close the
lower left door. If an optional output device is
installed, push it back into place.
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Clearing jams from the door areas
Jam inside the upper right door
Follow these directions to clear jams behind the
upper right door. 1 Remove all of the media that
is loaded in tray 1. 2 Open the upper right
door. 3 If the jammed media is visible, pull it
up and out of the printer. Make sure that you
remove any pieces of torn media. 4 Close the
upper right door. 5 Load media in tray 1. 6 Slide
the paper guides to the appropriate size that is
marked on the tray.
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Clearing jams from the door areas
Jam inside the upper right door or inside front
doors
Follow these directions to clear jams behind the
upper right door or in the front door area. 1
Remove all the media that is loaded in tray 1. 2
Open the upper right door. 3 If the jammed media
is visible, pull it up and out of the printer.
Make sure that you remove any pieces of torn
media, and then go to step 9. If the jammed media
is not visible, leave the upper right door open
and go to step 4.
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