Student Accounts

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Student Accounts Cashier Services

• Mindi Miller
• Student Accounts Representative

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3 Key Points

• 1. Set up an Authorized User
• 2. Pay your bill
• - on time and in full
• 3. Set up an E-Refund account

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Topics

• What is a Student Account?
• Payment Options
• Billing Process
• Avoiding Problems
• See Key Points
• E-refunds
• 1098-T
• Questions?

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Included on Student Account?

• Charges

• Department

• Tuition Fees
• Housing
• Meal Plans
• ID Charge
• Parking Decals Fines
• Library Fines
• Mailbox Charge
• Insurance must waive
• Books optional
• .

• Registrars Office
• Housing Residence Life
• One Card Office
• One Card Office
• Parking Office
• Library
• Post Office
• Health Wellness
• Auxiliary

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Authorized Users

• FERPA
• Students must setup authorized users
• Students can setup multiple authorized users
• Authorized User will receive email with username
  and password information Must Login!
• Look in Spam/Junk folder for initial authorized
  user email
• Authorized Users will receive the following
  notifications
• E-bill uploads
• Monthly newsletters

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Payment Options

• 529 Plans college savings account
• Third Party Sponsorship contact Student
  Accounts if your organization needs to be
  invoiced
• Financial Aid - loans, scholarships, and grants
  
• Cashiers Office cash and check only
• E-bill online payments
• TealPay In-house Payment Plan

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E-Bill Highlights

• E-bill is used for all student billing. Students
  and parents need to login and get familiar with
  it!
• FREE payment option use Electronic Checking
  account
• Enter routing and account number not debit
  card number
• If using a Credit Union please confirm
  routing and account information before paying
• Credit Card with a 2.75 charge MasterCard
  ,VISA and AMEX
• Payments immediately post to student account.
• E-bill relies on email!
• Students can signup for Text notification for
  bill uploads

E-bill
UNCW
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TealPay Tuition Payment Plans

• YOU MUST SIGN UP EACH SEMESTER
• Benefits
• Interest-free
• Current term charges only
• Split balance into manageable monthly payments
  use current income or savings
• Reduce dependence on loans
• Enrollee will receive emails advising of payment
  increases we recommend Authorized Users enroll!
• Setup scheduled payments (optional)

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Tealpay
3-Pay Plan
Enrollment Period Enrollment Cost Down Payment
August 4th-25th 50.00 33
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Billing Process Fall 2016

• Registration
• Register at Orientation
• Charges listed in E-bill
• DUE August 25th
• What do you need to do?
• Pay in full
• Financial Aid Packaging Complete
• Set up a Teal Payment Plan
• Classes will be cancelled for non-payment on
  August 26th!!

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Refunds

• Why am I getting a refund?
• Refunds are often due to Excess Financial Aid,
  overpayment, dropped class, etc.
• When will I get my refund?
• We try to have refunds available to first week of
  class
• How are refunds issued?
• Refunds can be electronically deposited to your
  checking or savings account (see website for
  details)
• What if I dont want to set up an E-Refund
  account?
• You will be issued a paper check
• Paper checks can be picked up on Fridays with
  photo ID

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Drop vs. Withdraw

• Any classes dropped before the posted add/drop
  date will be fully refunded.
• Once that date has passed, and you withdraw from
  a class no refund will be given.
• There is a prorated refund schedule on the
  Student Accounts website for students who have to
  withdraw from ALL their classes for the semester.
  This is not a common occurrence.

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UNCW e-mail is the official means of
communication

• Monitor student account especially prior to
  registration opening and before bill due dates
• Students with balances are not able to
  pre-register
• Waive out or opt-in to the Student Health
  insurance

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1098-T

• Provided in late January each year
• Please provide SS (if you havent already)
• Provides a starting point for tax credit
  determination
• Provides amounts billed and scholarships and
  grants posted to student account for calendar
  year
• Does not provide amounts paid (payment history is
  available in E-bill)
• Students must consent to receive their 1098-T
  statement online
• Authorized Users must be granted access by student

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