Major Contributors to Quality - PowerPoint PPT Presentation

About This Presentation
Title:

Major Contributors to Quality

Description:

Deming's Fourteen Points for Transformation of Western Management ... Philip Crosby. 1970's - 1980's. Quality is Conformance to Requirements. Zero Defects ... – PowerPoint PPT presentation

Number of Views:1317
Avg rating:3.0/5.0
Slides: 10
Provided by: joanbu7
Category:

less

Transcript and Presenter's Notes

Title: Major Contributors to Quality


1
Major Contributors to Quality
  • Presented by Dr. Joan Burtner
  • Certified Quality Engineer
  • Associate Professor of
  • Industrial Engineering and Industrial Management
  • Mercer University

2
W. Edwards Deming
  • 1950s - present
  • MIT
  • Demings Fourteen Points for Transformation of
    Western Management
  • Deming Cycle
  • Seven Deadly Diseases

3
Joseph Juran
  • 1950s - 1990s
  • Engineer, University Professor, Consultant
  • Jurans Quality Handbook
  • Managerial Breakthrough
  • Juran Trilogy

4
Walter Shewhart
  • 1930s
  • Father of Statistical Quality Control
  • Economic Control of Quality of Manufactured
    Product (1931)
  • Shewhart Control Chart
  • Plan Do Check Act (PDCA)

5
Philip Crosby
  • 1970s - 1980s
  • Quality is Conformance to Requirements
  • Zero Defects
  • Quality is Free (1979)
  • Quality without Tears
  • 14 Steps for Improvement

6
Genichi Taguchi
  • 1980s 1990s
  • Taguchi Loss Function
  • Design of Experiments
  • Robust Design
  • Quality as Loss to Society

7
Armand Feigenbaum
  • 1950s - 1980s
  • Quality Control Principles, Practice, and
    Administration (1961)
  • Reissued as Total Quality Control (1991)
  • Quality is a Way of Managing
  • Organizational Impact of Quality

8
Kaoru Ishikawa
  • 1950s 1980s
  • Guide to Quality Control (1982)
  • What is Total Quality Control? The Japanese Way
    (1985)
  • Quality Circles
  • Cause-and-Effect Diagram

9
Contact Information
  • Email Burtner_J_at_Mercer.edu
  • US Mail
  • Mercer University School of Engineering
  • 1400 Coleman Avenue
  • Macon, GA
  • Phone (478) 301- 4127
Write a Comment
User Comments (0)
About PowerShow.com