Crowd Control and Guards

1
Crowd Control and Guards and Patrols
Panjan Navaratnam, Standards Australia
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Standard and Handbook Project - background

• AS 4421 1996 Guards and Patrols
• Committee EL-31 (Intruder Alarm Equipment and
  Installation)
• Initial request for the Standard - Static and
  Mobile Security Services Industry
• Crowd Control
• Working Group created to develop Handbook
• General consensus for Standards Australia to
  provide guidance for crowd/venue controllers

SYDNEY OPERA HOUSE
STANDARDS AUSTRALIA SECURITY FORUM
19 JULY 2006
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Organisations involved in the development of the
Standard and Handbook

• AS 4421 1996 Guards and Patrols
• Australian Chamber of Commerce
• Australian Security Industry Association
• Victoria Police
• Department of Defence
• Insurance Council of Australia
• Crowd Control
• Institute of Security Executives
• Victoria Police

SYDNEY OPERA HOUSE
STANDARDS AUSTRALIA SECURITY FORUM
19 JULY 2006
4
Target audience and the market value of the
Standard and Handbook

• AS 4421 1996 Guards and Patrols
• Organisations providing static or mobile
  guarding services
• Minimum requirements and additional guidelines
• Confidence in the services provided by
  organisations
• Crowd Control
• Crowd/Venue Control Security Providers, Licensed
  Operatives, Clients and Job Seekers
• Increase the Professionalism of Crowd/Venue
  Control Operatives

SYDNEY OPERA HOUSE
STANDARDS AUSTRALIA SECURITY FORUM
19 JULY 2006
5
Standard and Handbook Objectives

• AS 4421 1996 Guards and Patrols
• Specifies the minimum requirements which are
  attainable by all security companies, regardless
  of size, to provide professional and competent
  service
• Crowd Control
• Standardisation of training and work practices

SYDNEY OPERA HOUSE
STANDARDS AUSTRALIA SECURITY FORUM
19 JULY 2006
6
Key elements/scope of the Standard and Handbook

• AS 4421 1996 Guards and Patrols
• Provides recommendation for the organisation,
  staffing, operation and management of a company
  providing static or mobile guarding services
• Excludes crowd controllers
• Crowd Control
• Guidelines on What Makes a Competent Crowd/Venue
  Controller, Common Scenarios and Guidelines for
  Crowd Control Service Providers.

SYDNEY OPERA HOUSE
STANDARDS AUSTRALIA SECURITY FORUM
19 JULY 2006
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Standard and Handbook Content

• AS 4421 1996 Guards and Patrols
• Company Organisation
• Staffing
• Operations
• Documentation
• Appendix A and B Custodian and Escort Officers
  and Minimal Alarm Response Time
• Crowd Control
• Work in Progress

SYDNEY OPERA HOUSE
STANDARDS AUSTRALIA SECURITY FORUM
19 JULY 2006
8
Calls to action

• AS 4421 1996 Guards and Patrols
• Revision of Standard
• Possible inclusion of Other Specific Guarding
  Operations
• Crowd Control
• Working Group to complete a Draft Handbook

SYDNEY OPERA HOUSE
STANDARDS AUSTRALIA SECURITY FORUM
19 JULY 2006