Chatham County EOC

1
Chatham County EOC

• Emergency Operations Plan
• Support Annex F
• EOC Staff Manual
• Updated June 2009

2
Introduction

• Purpose of this training
• Program outline and schedule
• Instructor and class introductions
• Cell phones, radios, and pagers
• Breaks, facilities, and emergency exits.

3
EOC Purpose

• To provide a central location from which local
  government can provide interagency coordination
  and executive decisions in support of incident
  response and recovery operations.

4
EOC Responsibilities

• Collect, evaluate and disseminate incident
  information
• Analyze jurisdictional impacts and set
  appropriate priority actions
• Manage requests, procurement, and utilization of
  resources.

5
Common Acronyms

• ASOC Air Support Operations Center
• EAA Evacuation Assemble Area
• EOC Emergency Operations Center
• EOP Emergency Operations Plan
• MACS Multi-Agency Coordination System
• LSC Logistics Section Chief
• OSC Operations Section Chief
• PSC Planning Section Chief.

6
EOC Scope

• Addresses planned response to natural disasters,
  technological incidents, acts of terrorism, and
  weapons of mass destruction
• Applicable to all who have responsibilities
  during EOC operations.

7
Authorities

• Robert T. Stafford Disaster Relief and Emergency
  Assistance Act
• Homeland Security Presidential Directive (HSPD)
  5
• Georgia Emergency Management Act of 1981
• Chatham County Code, Chapter 21, Article III
• CEMA Director
• EOC Manager and EOC Section Chiefs.

8
Assumptions

• Incidents are typically managed at the lowest
  organizational and jurisdictional level
• Incident management activities will be initiated
  and conducted using NIMS principles
• The Chatham County EOC will be activated to
  support local government and/or agency response
  as needed.

9
Implementation

• Intended only within the boundaries of Chatham
  County
• Provides site support only, not response
  activities managed by an Incident Commander
• Municipal departments maintain response plans
  that coincide with the EOC Plan.

10
NIMS

• NIMS is a flexible framework of doctrines,
  concepts, principles, terminology, and
  organizational processes that is applicable to
  all hazards and jurisdictions
• The structure is based on three organizational
  constructs ICS, MACS, and Public Information.

11
Multi-Agency Coordination System

• MACS define the operating characteristics,
  management components, and organizational
  structure of supporting incident management
  entities engaged through mutual-aid agreements
  and other predetermined assistance arrangements.

12
Incident Command System

• The Incident Command System (ICS) defines the
  characteristics and structure of incident
  management throughout the life cycle of an
  incident.

13
EOC vs. Incident Command

• EOC

• ON-SCENE INCIDENT COMMAND

• Common Operating Picture
• Policy Direction
• Communications Support
• Resources
• Strategic Planning
• Legal and Financial Support
• Overall Situation Reporting and Incident Action
  Planning.

• On-Scene Response
• Execute Incident Action Plans
• Coordinates Needs with EOC.

14
EOC vs ICS
EOC
POLICY
COORDINATION
OPERATIONAL RESPONSE
ICS
RESPONDERS
15
ESF Functions

• ESF-1, Transportation
• ESF-2, Communications
• ESF-3, Public Works
• ESF-4, Firefighting Services
• ESF-5, Emergency Management
• ESF-6, Mass Care and Sheltering
• ESF-7, Resources
• ESF-8, Health and Medical

• ESF-9, Search and Rescue
• ESF-10, Hazardous Materials
• ESF-11, Pets, Agriculture and Historic/Cultural
  Preservation
• ESF-12, Utilities
• ESF-13, Public Safety and Security
• ESF-14, Recovery/Mitigation
• ESF-15, Public Affairs

16
Management by Objective

• Coordinates between the EOC and Incident
  Commander(s)
• Uses operational periods as time frame
• Sets objectives based upon the incident
• May involve one or more strategies.

17
Management by Objective

• CPG outlines the goals
• Goals are implemented into the IAP
• IAP is distributed to the EOC Staff
• EOC staff share the IAP and related goals with
  ICS in the field.
• Goals are achieved through tasks.

18
EOC Common Operational Rules

• Follow own agency's reporting relationships and
  chain-of-command
• All tobacco use is strictly prohibited in the EOC
• Beverages should be in spill proof containers
• EOC Staff members must check in/out with the
  front desk and Direct Report
• Telephones are for official business
• Personal entertainment items must be used with
  headphones.

19
Public Information

• Public Information refers to processes,
  procedures, and systems for communicating timely
  and accurate information to the public during
  crisis or emergency situations.

20
EOC Media Guidelines

• Requests for entry will be coordinated through
  the EOC Manager and the Lead Public Information
  Officer or the EOC Public Information Liaison
• Requests for press conferences and interviews
  will be coordinated through the Public
  Information Officer
• Media will be escorted by a Public Information
  Officer or designee at all times.

21
EOC Facilities

• Primary EOC site
• Old County Courthouse (OCH)
• Alternate EOC site
• Administrative Annex (Annex).

22
Primary EOC Site

• CHARACTERISTICS

• LIMITATIONS

• Dedicated use facility
• Conference rooms
• Additional space available
• Equipped and maintained for immediate technical
  capabilities.

• Access
• Parking
• Flooding
• Wind.

23
Primary EOC Floor Plan

• Red- Ops
• Blue- Plans
• Orange- Logs
• Green- Finance

24
Alternate EOC Site

• CHARACTERISTICS

• LIMITATIONS

• Estimated to withstand Category IV hurricane
• Equipped to support partial activation
• May be used as primary EOC site to support
  special events and severe weather.

• Work space
• Immediate use
• Access
• Space.

25
Alternate EOC Floor Plan
26
Command Policy Group (CPG)

• Comprised of Jurisdictional CEOs
• Focus on
• Overall strategy
• Overall response priorities
• Policy setting.

27
EOC Staff

• EOC Command Staff
• EOC General Staff
• EOC Functional Staff.

28
EOC Command Staff

• EOC Management
• Physical Building Support
• Physical Staff Support
• Coordinate the Execution of CPG Objectives.

29
EOC General Staff

• Planning Section Chief
• Operations Section Chief
• Logistics Section Chief
• Finance/Administration Section Chief.

30
EOC Functional Staff

• Involved in all EOC positions
• May hold specific titles/roles
• Representative of agencies needed to support EOC
  activities and incident operations.

31
EOC Organizational Chart
Command and Management
General Staff
Functional Staff
32
EOC Position Job Aids

• Job Aids for every EOC Position
• Job Aids Identify
• Position Coordinator and Chain of Command
• Staffing Requirements for each Operational Period
• Training Requirements
• General and Specific Responsibilities.

33
EOC Training Requirements

• All EOC staff are required to successfully
  complete IS-100, IS-200, IS-700, and IS-800
• Certain positions will require IS-300 and IS-400
  and other training unique to their EOC position.

34
Training and Exercise

• Ensure effective operations
• Occurs after plan is modified
• Occurs when significant staffing changes occur.

35
EOC Activation

• Occurs when an authorized official determines
  that an event may require assistance due to the
  scope or magnitude of an emergency.

36
Staffing Requirements

• Determined by the EOC Manager
• In accordance with EOC Activation Sequence
• Based upon the scope and complexity of the
  incident
• Includes considerations for manageable span of
  control.

37
Staffing Considerations

• Mass Care and Sheltering
• Stress Management
• Medical Treatment and First Aid
• Emergency Evacuation.

38
Activation Levels

• Level 3Monitoring
• Level 2Partial Activation
• Level 1Full Activation.

39
Level 3 Monitoring

• Prepare for a potential event or manage an
  ongoing response
• Ensure appropriate personnel are at a state of
  readiness
• Provide efficient management and dissemination of
  information.

40
Level 3 Monitoring
41
Level 2Partial Activation

• Provide enhanced coordination to on going
  incident
• Ensure appropriate agencies are prepared should
  events escalate
• Manage information flow between on scene
  response, local, state, and federal agencies, the
  media and the public.

42
Level 2Partial Activation
43
Level 2Partial Activation
Level 2 - continued
44
Level 2Partial Activation
45
Level 1Full Activation

• Ensure EOC is fully staffed and functional
• Ensure necessary local and state resources are
  deployed to address impact(s)
• Maximize level of coordination.

46
Level 1Full Activation
47
Security and Identification

• Appropriate agency identification badges
• Appropriate EOC identification badges
• Sign-In/Sign-Out
• Media, visitors, and guests escorts
• Breaks
• Unauthorized personnel.

48
EOC Color Coding and Identification

• White Command and Management
• Blue Planning Section
• Red Operations Section
• Orange Logistics Section
• Green Finance and Admin Section.

49
Security and Identification
50
Operational Periods

• Set length of time to achieve objectives
• May vary in length
• Commonly between 8-12 hours
• Should not exceed 24 hours.

51
Incident Cycle (Planning P)
52
Initial Response

• Notification
• Thorough Size-Up
• Information Gathering
• Briefing / ICS-201
• Initial Command Mtg.

53
Start of Each Cycle

• CPG Meeting
• Command and General Staff Meeting.

54
Tactics Meeting

• Determines how strategies will be accomplished
• Assigns resources
• Identifies methods for monitoring.

55
Preparing for the Planning Mtg.

• Review ICS 215
• Incident safety
• Assess operations effectiveness
• Assess resource efficiency
• Information gathering.

56
Planning Meeting

• Command and General Staff attend
• Validates the proposed Operational Plan
• Outlines resource requirements
• IAP component submittals.

57
IAP Preparation and Approval

• Series of standard forms and supporting documents
• Conveys intent and direction for the Period.

58
Operations Period Briefing

• Beginning of new Operational Period
• Presents the IAP
• Brief-outs to EOC staff.

59
Execute Plan and Assess Progress

• Operations directs implementation
• Specific to the Ops Period
• Plan is evaluated trough the Period
• Adjustments made to meet objectives.

60
Information Management

• Emergency Operating Records
• Legal and Financial Records.

61
WebEOC

• Allows system access through internet
• Allows users to be created at any time
• New boards may be created or edited
• Creates a time line of history of the event and
  actions taken.

62
Documentation

• ICS Forms
• EOC Forms
• After Action Reports (AAR).

63
EOC Forms Common to All

• Forms that are used by all EOC Positions
• EOC-123 Credentialing and Accountability
• EOC-124 Reporting for Duty Checklist
• EOC -126 Staff Position Shutdown
• EOC-128 After Action Critique
• ICS-211 EOC Check-In/Check-Out
• ICS-213 EOC Message Form
• ICS-214 EOC Unit Log
• EOC-237 Shift Change Briefing
• EOC-238 Position SitRep.

64
EOC-123 EOC Staff Credentialing and Personal
Accountability
65
EOC-124 EOC Reporting For Duty Checklist
66
EOC-126 EOC Staff Position Shutdown Checklist
67
EOC-128 EOC After Action Critique and Reporting
Checklist
68
ICS-211 EOC Check In/Out Log
69
ICS-213 EOC General Message
70
ICS-214 EOC Unit Log
71
EOC-237 EOC Shift Change Briefing Agenda
72
EOC-238 EOC Position Situation Report Form
73
Resource Management

• Resource requests (internal/external)
• Resource priority levels
• Life Threatening (LT)
• Urgent (U)
• Routine (R)
• Resource Tracking
• State Request Management.

74
EOC-406 EOC Resource Request, Order and Tracking
Flow Chart
75
EOC-407 EOC Resource Request Form
76
Long Term EOC Activation

• Define and communicate detailed staffing
  requirements
• Verify staffing and training requirements
• Develop record keeping systems.

77
EOC Termination/Deactivation

• Decision Making
• Termination Preparedness Notification
• EOC Shut Down
• Post-Incident Evaluation.

78
EOC Command Staff
79
EOC Command Staff

• EOC Manager
• EOC Public Information Liaison
• EOC Safety Officer
• EOC Liaison Officer
• EOC Legal Officer
• EOC Support Unit Leader.

80
EOC Command Staff Org Chart
81
EOC Manager

• Approves/Authorizes Incident Action Plans (IAP)
• Establishes EOC Priorities Objectives
• Assesses and Recommends Evacuation Orders
• Prepares Local State of Emergency Declarations
• Requests Mutual Aid
• Approves Additional Resource Requests
• Staffed with the CEMA Director and CEMA AD.

82
EOC Public Information Liaison

• Advises staff on information managed through the
  Joint Information Center and/or Chief PIO
• Maintains current information summaries and
  displays
• Provides information on status of incident
• Monitors media reports for accuracy
• Oversees EOC Phone Operations.

83
EOC Safety Officer

• Establishes safety efforts
• Monitors safety status of response
• Provides immediate notification of serious injury
  or death
• Initial point of contact for medical emergencies
  in EOC
• Authority to stop and/or prevent unsafe acts
• Coordinates critical incident stress management.

84
EOC Liaison Officer

• Assists with establishment coordination of
  interagency contacts
• Point of contact for agency representatives
• Provides incident status to agencies
• Monitors operations to identify interagency
  issues
• Participates in planning meetings.

85
EOC Legal Liaison

• Serves as a Liaison to the Legal Team advising
  the Command Policy Group
• Ensures legal rules are applied in all
  applications
• Advises the EOC Manager on legal implications and
  allowances.

86
EOC Support Unit Leader

• Manages administration of WebEOC
• Manages computer technicians
• Monitors operations to identify EOC support
  issues
• Ensures EOC maintenance security functions are
  maintained
• Participates in planning meetings.

87
EOC Maintenance Support

• Assists in determining required facilities and
  furnishings
• Arranges for continuous maintenance of facilities
• Ensures utilities and restroom operation
• Responds to requests for building maintenance.

88
EOC Security Support

• Ensures appropriate security at the EOC
• Coordinates with Support Branch when assistance
  is needed
• Monitors security checkpoints
• Addresses security issues with EOC Support Unit
  Leader.

89
EOC Technology Specialist

• Coordinates technological needs
• Ensures proper function of technology equipment
• Operates and maintains cyber security
• Serves as Subject Matter Expert (SME) for
  internet and network
• Maintains accountability for equipment.

90
EOC Communications Specialist

• Coordinates phone needs
• Maintains functionality of all phone equipment
• Serves as Subject Matter Expert (SME) for phone
  equipment
• Ensures accountability for phone and
  communications equipment.

91
EOC Radio Specialist

• Provides briefings to EOC Support Unit Leader
• Maintains message log of transmissions
• Maintains list of frequency assignments and radio
  designators.

92
EOC COMMAND SECTION
?
93
EOC Planning Section
94
EOC Planning Section

• Coordinates development of IAP
• Check-in activities and record maintenance
• Establishes information requirements and
  reporting schedules
• Collects and analyzes information
• Prepares situation reports
• Develops maps and visual aids
• Coordinates planning meetings
• Conducts long range/contingency planning.

95
EOC Planning Section
96
EOC Planning Section Chief

• Prepares objectives and make assignments within
  the section.
• Oversees development of briefings, displays, and
  plans
• Coordinates the consolidation of key information
  into reports
• Maintains maps, charts, and status boards
• Establishes historical records collection process
  
• Oversees IAP development.

97
Meetings

• Incident Cycle meetings are facilitated and/or
  managed by the Planning Section Chief
• Command Meeting Regarding Incident Objectives
• Command and General Staff Meeting
• Tactics Meeting
• Planning Meeting
• Operations Briefing.

98
Incident Action Plan (IAP)

• Central planning tool
• Level of detail will vary
• Written at outset of response and continuously
  revised and evaluated
• Prepared by Planning Section
• Approved by EOC Manager
• Implemented by Operations Section.

99
Incident Action Plan (IAP)

• Components of the IAP
• SITREP (Review of Previous Operational Period)
• Incident Briefing (ICS 201)
• Meteorological Status (ICS 201-1)
• Map Sketch (ICS 201-2)
• Organization Assignment (ICS 201-3)
• Resource Summary (ICs 201-4)
• Damage and Air Ops Summary (ICS 201-5)

100
Incident Action Plan (IAP)

• Components of the IAP (continued)
• Incident Objectives/Response Summary (ICS 202)
• EOC Positions and Phone Numbers (ICS 203)
• Communications Plan (ICS 205)
• Medical Plan (ICS 206)
• Health and Safety Analysis (ICS 223)
• Environmental Summary (ICS 224)
• Meeting Schedule (ICS 230)

101
EOC Situation Unit Leader

• Provides current situation and intelligence
  assessments
• Develops situation and intelligence reports
• Seeks available information
• Evaluates the content of incoming field
  situations and major incident reports
• Ensures the orderly flow of incident-related
  information.

102
Situation Report (SITREP)

• Responsibility of Planning Section
• Situation information is gathered at all levels
• SITREP is approved by EOC Manager
• Documentation Unit Leader distributes SITREP to
  all EOC Section Chiefs
• EOC Manager is responsible for ensuring all
  personnel are briefed.

103
EOC Situation Recorder

• Regularly reviews incoming reports
• Summarizes reports for IAP development
• Monitors situation reports for IAP effectiveness.
  

104
EOC Intelligence Collector

• Monitors the intelligence community for new
  related incident information
• Relays critical and sensitive information
• Summarizes intelligence data and provides Report
  to EOC Manger and Section Chiefs
• Assists with IAP development.

105
EOC Display Processor

• Produces necessary boards and displays
• Produces and updates maps
• Assists Unit Leader as necessary in IAP
  preparations.

106
EOC Documentation Unit Leader

• Collects documentation from all EOC sections
• Maintains accurate and complete records
• Assists the EOC organization in maintaining
  files, journals, and special reports
• Organizes forms, logs, journals, and reports
• Maintains and preserves disaster/emergency
  related files and other documents
• Compiles, copies, and distributes the EOC IAP.

107
EOC Reproduction Specialist

• Assists with document reproduction needs
• Ensures sufficient copies are available for
  briefings and meetings
• Reviews reproduced documents to ensure all copies
  are complete.

108
EOC Damage Assessment Coord.

• Develops damage assessment reports for IAP
• Monitors situation reports
• Attends meetings as required.

109
EOC GIS Analyst

• Designs and develops GIS models and templates
• Transposes incoming data into GIS or related
  databases
• Provides GIS information and maps for the IAP.

110
EOC General Recorder

• Assists the Direct Report to whom assigned
• Maintains detailed notes and document activities
  within assignment
• Transcribes any hand-written notes to electronic
  files.

111
EOC Demobilization Unit Leader

• Develops a De-Activation Plan for the EOC
• Monitors the demobilization of emergency
  responders and support staff
• Monitors current EOC IAP
• Ensures that EOC Staff complete all reports, time
  sheets, etc prior to de-activation.

112
EOC Tech Specialist Unit Leader

• Provides information and advice within area of
  expertise
• Responds to requests for technical advice
• Monitors incident site operations and procedures
• Provides periodic situation or status reports.

113
EOC PLANNING SECTION
?
114
EOC Operations Section
115
EOC Operations Section

• Coordinates resource support requests from
  on-scene incident commanders through activated
  Emergency Support Function (ESF) Groups/Partners
• Coordinates an incidents overall tactical
  operations required to meet CPG Objectives
  during a given Operational Period
• Identifies and prioritizes resource requirements
• Coordinates with other Staff Sections as required
• Organizes as necessary and adjusts to support the
  event/incident, and/or EOC activation level
  (3,2,1).

Staff Manual APPENDIX 12-3
116
EOC Operations Section
117
EOC Operations Section (Branch, Group, and
Manager Primary Agencies)
OPERATIONS SECTION CEMA STAFF
EMERGENCY SERVICES BRANCH CHATHAM COUNTY
SHERIFFS OFFICE (CCSO)
EVACUATION RE-ENTRY BRANCH CEMA STAFF
HUMAN SERVICES BRANCH CHATHAM COUNTY PUBLIC
HEALTH (CCPH)
INFRASTUCTURE BRANCH CHATHAM COUNTY PUBLIC WORKS
(CCPW)
AIR SUPPORT OPERATIONS GROUP MOSQUITO CONTROL
(MOSCON)
STAGING AREA MANAGER TO BE DETERMINED (YOU?)
118
EOC Operations Section Chief CEMA STAFF

• Coordinates the activities of the ESF Groups
  assigned to Section in order to satisfy all
  support requests
• Directs and coordinates all operations, through
  appropriate staff sections, to meet the
  objectives established in the IAP each
  operational period
• Monitors the situation, making adjustments to
  support procedures and operations as needed
• Prioritizes available resources, and determines
  the requirements for additional resources
• Responsible for all Operations Section functions
• Responsible to the EOC Manager.

Staff Manual APPENDIX 12-7
119
Emergency Services Branch
EMERGENCY SERVICES BRANCH CHATHAM COUNTY
SHERIFFS OFFICE (CCSO)
ESF- 4 FIRE SERVICES GROUP SOUTHSIDE FIRE
DEPARTMENT (SSFD)
ESF- 9 SEARCH RESCUE GROUP SAVANNAH FIRE
EMERGENCY SERVICES (SFES)
ESF- 10 HAZMAT RESPONSE GROUP SAVANNAH FIRE
EMERGENCY SERVICES (SFES)
ESF- 13 PUBLIC SAFETY SECURITY
GROUP SAVANNAH-CHATHAM METRO POLICE DEPARTMENT
(SCMPD)
MILITARY SUPPORT LIAISONS GANG, USCG, FS/HAAF,
OTHERS AS NEEDED
120
EOC Emergency Services Branch Director CHATHAM
COUNTY SHERIFFS OFFICE

• Coordinates planning efforts, and execution of
  operations involving ESF Groups 4, 9, 10, 13,
  assigned Military LNOs
• Monitors on-going operations recommends
  adjustments to ensure progress against stated
  objectives
• Determines need for additional resources
• Maintains contact with available support agencies
  and resources
• Responsible to the Operations Section Chief.

Staff Manual APPENDIX 12-19
121
EOC ESF-4 Group Supervisor (Firefighting) SOUTHSID
E FIRE DEPARTMENT

• Coordinates Mutual Aid Requests
• Coordinates fire response capabilities throughout
  the County
• Maintains status of available firefighting
  agencies and resources, and an inventory of
  equipment reported lost or damaged
• Facilitates support for detection/suppression of
  wildland, rural, and urban fires resulting from,
  or incidentally to a significant emergency event
• Maintains contact with available support agencies
  and resources.

Staff Manual APPENDIX 12-25
122
EOC ESF-9 Group Supervisor (Search and
Rescue) SAVANNAH FIRE AND EMERGENCY SERVICES

• Available to coordinate all Search and Rescue
  response and operations upon request
• Coordinates all requests for Mutual Aid to
  include use of GSAR
• Maintains status of available resources and an
  inventory of equipment reported lost or damaged
• Maintains contact with available support agencies
  and resources.

Staff Manual APPENDIX 12-29
123
EOC ESF-10 Group Supervisor (Hazardous
Materials) SAVANNAH FIRE AND EMERGENCY SERVICES

• Available upon request to coordinate responses to
  HAZMAT events
• Coordinates all requests for Mutual Aid regarding
  HAZMAT response
• Maintains status of available resources and an
  inventory of equipment reported lost or damaged
• Maintains contact with available support agencies
  and resources.

Staff Manual APPENDIX 12-33
124
EOC ESF-13 Group Supervisor (Public Safety and
Security) SAVANNAH-CHATHAM METRO POLICE DEPARTMENT

• Coordinates the rapid mobilization of resources
  to provide support to local agencies during
  potential or actual incidents requiring
  supplemental law enforcement and/or security
  resources
• Maintains status of available law enforcement
  agencies and resources, and an inventory of
  equipment reported lost or damaged
• Maintains contact with available support agencies
  and resources.

Staff Manual APPENDIX 12-37
125
EOC Military Support Liaisons

• Coordinates civilian requests for support of
  available military resources
• Primary POC for the EOC with their respective
  military organization
• Primary Services USCG, National Guard, Army.

Staff Manual APPENDIX 12-41
126
Evacuation Re-Entry Branch
EVACUATION RE-ENTRY BRANCH CEMA STAFF
EAA GROUP CITIZENS EMERGENCY RESPONSE TEAM (CERT)
FACILITIES UNIT SAVANNAH LEISURE SERVICES (CIVIC
CENTER)
REGISTRATION UNIT AMERICAN RED CROSS (ARC)
PASSENGER SERVICES UNIT CHATHAM COUNTY PUBLIC
HEALTH (CCPH)
TRANSPORTATION UNIT CHATHAM COUNTY FLEET
OPERATIONS
127
EOC Evac/Re-Entry Branch Director CEMA STAFF

• Coordinates resources required to conduct
  mandatory evacuations from within the County when
  needed
• Establishes the Evacuation Assembly Area and
  coordinates resources required to support a
  mandatory evacuation of the entire County
• Monitors and supports County Re-Entry Plan
• Maintains contact with available support agencies
  and resources.

Staff Manual APPENDIX 12-77
128
EOC EAA/ERC Group Supervisor CITIZENS EMERGENCY
RESPONSE TEAM (CERT)

• Coordinates all resources supporting evacuation
  operations at the Evacuation Assembly Area (EAA),
  and serves as the EOCs primary POC at the EAA
  during evacuations
• EAA operations are outlined in the Chatham County
  EOP, ESF-1 Annex (Transportation), Appendix 1-1
  (Evacuation and Re-Entry Coordination), Tab A
  (Evacuation Assembly Area Coordination)
• Supports Re-Entry and Evacuee Reception Center
  (ERC) Operations
• Maintains contact with available support agencies
  and resources.

Staff Manual APPENDIX 12-83
129
Human Services Branch
HUMAN SERVICES BRANCH CHATHAM COUNTY HEALTH
DEPARTMENT (CCHD)
ESF- 6 MASS CARE SHELTERING GROUP GA DEPT OF
FAMILY CHILDREN SERVICES (DFCS)
ESF- 8 HEALTH MEDICAL GROUP CHATHAM COUNTY
PUBLIC HEALTH (CCPH)
ESF- 11 PETS ANIMALS GROUP SCMPD ANIMAL CONTROL
130
EOC Human Services Branch Director CHATHAM COUNTY
HEALTH DEPARTMENT

• Coordinates planning efforts, and execution of
  operations involving ESF Groups 6, 8, 11
• Monitors on-going operations recommends
  adjustments to ensure progress against stated
  objectives
• Determines need for additional resources
• Maintains contact with available support agencies
  and resources.

Staff Manual APPENDIX 12-45
131
EOC ESF-6 Group Supervisor (Mass Care) GA
DEPARTMENT OF FAMILY AND CHILDREN SERVICES

• Coordinates the rapid mobilization of resources
  to support local agencies providing mass care and
  sheltering capabilities during potential or
  actual incidents
• Coordinates for the establishment of, and
  maintains congregate shelters
• Coordinates for the establishment of, and
  maintains
• mass feeding sites
• Maintains contact with available support agencies
  and resources.

Staff Manual APPENDIX 12-51
132
EOC ESF-8 Group Supervisor (Health and Medical
Services) CHATHAM COUNTY PUBLIC HEALTH

• Coordinates the rapid mobilization of resources
  to provide support to local agencies during
  potential or actual incidents requiring
  additional public health and/or medical services
• Provide direct support to established shelters
  and mass feeding sites
• Maintains contact with available support agencies
  and resources.

Staff Manual APPENDIX 12-55
133
EOC ESF-11 (Pets) Group Supervisor SCMPD ANIMAL
CONTROL

• Coordinates the rapid mobilization of resources
  to provide support to local agencies during
  potential or actual incidents requiring the
  evacuation and/or care of household pets and/or
  service animals
• Coordinates post event animal issues
• Maintains contact with available support agencies
  and resources.

Staff Manual APPENDIX 12-59
134
Infrastructure Branch
INFRASTRUCTURE BRANCH CHATHAM COUNTY PUBLIC WORKS
(CCPW)
ESF- 3 PUBLIC WORKS ENGINEERING GROUP CHATHAM
COUNTY PUBLIC WORKS (CCPW)
ESF- 12 ENERGY UNTILITIES GROUP CHATHAM COUNTY
PUBLIC WORKS (CCPW)
135
EOC Infrastructure Branch Director CHATHAM COUNTY
PUBLIC WORKS

• Coordinates planning efforts, and execution of
  operations involving ESF Groups 3 12
• Monitors on-going operations recommends
  adjustments to ensure progress against stated
  objectives
• Determines need for additional resources
• Maintains contact with available support agencies
  and resources.

Staff Manual APPENDIX 12-63
136
EOC ESF-3 Group Supervisor (Public Works and
Engineering) CHATHAM COUNTY PUBLIC WORKS

• Coordinates the rapid mobilization of resources
  to provide support to local agencies during
  potential or actual incidents requiring public
  works and/or engineering assets
• Conduct damage assessments of County
  infrastructure and facilities
• Repair and Restore essential facilities and
  services
• Manage debris
• Maintains contact with available support agencies
  and resources.

Staff Manual APPENDIX 12-69
137
EOC ESF-12 Group Supervisor (Energy) CHATHAM
COUNTY PUBLIC WORKS

• Coordinate the rapid mobilization of resources to
  provide support to local agencies during
  potential or actual incidents affecting energy
  and utility services
• Effect repairs and restoration of utility
  services supporting Chatham County Electricity,
  Natural Gas, Telephone
• Maintains contact with available support agencies
  and resources.

Staff Manual APPENDIX 12-73
138
Air Support Operations Center Group (ASOC) MOSQUIT
O CONTROL
ASOC CHATHAM COUNTY MOSQUITO CONTROL (MOSCON)

• Facilitates all incident aviation activities and
• coordinates all aviation support requests
• Maintains contact with available support agencies
• and aviation resources.

139
Staging Area Manager
STAGING AREA MANAGER

• Identifies, establishes, and facilitates
  management of
• staging areas supporting response/recovery
  operations
• Coordinates all staging area support activities
  and serves as the
• Direct Report for all established local
  Staging Area Managers.

140
EOC Operations Section
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141
EOC Logistics Section
142
EOC Logistics Section

• Assigns work locations and preliminary tasks
• Identifies service and support requirements
• Coordinates reception, staging, onward movement
  and integration of personnel
• Processes additional resource requests
• Estimates future capabilities.

143
EOC Logistics Section
144
EOC Logistics Section Chief

• Develops a plan for carrying out responsibilities
• Activates Branches/ Units as needed
• Conducts periodic section briefings
• Monitors housing, feeding, transportation and
  medical needs
• Establishes critical supply and equipment list
• Works closely with Volunteer Organizations Active
  in Disasters (VOAD)
• Implements fuel plans.

145
EOC Deputy Logistics Chief

• Serves as the Liaison between Planning and
  Operations Sections
• Attends all planning meetings
• Keeps the Logistics Section Chief updated
• Ensures the Section is properly structured
• Updates Logistics plans
• Reviews resource request
• Keeps constant monitoring of the Critical
  Resource List.

146
EOC Services Branch Director

• Ensures that the Logistics Services Branch
  functions are carried out
• Ensures the Communications Unit can support radio
  and telephone communications
• Ensures medical support is in place
• Ensures that adequate food is available
• Develops Branch Plans.

147
EOC ESF-2 Unit Leader (Communications)

• Develops the Communications Plan
• Activates necessary radio nets
• Ensures interoperability of communications
  systems.

148
EOC ESF-8 Unit Leader (Health and Medical)

• Determines the number and staffing size of sick
  call sites and first aid stations
• Orders medical supplies as needed
• Determines medical bench stock needs
• Determines the current and projected needs
• Works closely with Safety Officer
• Establishes transportation needs for medical
  evacuations.

149
EOC ESF-11 Food/Water Unit Leader

• Determines and establishes the food service sites
  
• Establishes operations times for food service
• Ensures that food is being handled, stored,
  prepared and served in a safe manner
• Works with the Dietician
• Orders all food service supplies.

150
EOC Support Branch Director

• Ensures that the Logistics Support Branch
  functions are carried out
• Ensures that the supply unit is properly manned
• Ensures the Facilities Unit has pre-identified
  bases or camps prepared for operations
• Ensures the Ground Support Unit begins immediate
  status of all rolling stock.

151
EOC Supply Unit Leader

• Develops the supply plan
• Ensures that supplies are ordered
• Establishes a system to track and account for all
  resources
• Develops the Critical Resource List
• Provides accounting of all incident personnel and
  equipment
• Maintains inventories supplies
• Receives and distributes all resources.

152
EOC Facilities Unit Leader

• Develops the plan for staging and housing of
  response personnel
• Ensures that an adequate safe and healthy
  facility can sleep, support and feed all
  responders
• Develops a security plan for all facilities
• Orders necessary supplies and support items.

153
EOC ESF-1 Ground Support Unit Leader
(Transportation)

• Develops the transportation plan for the field
  response
• Ensures fuel and repair parts are ordered
• Provides for the scheduling of ground
  transportation assets
• Provides for the maintenance of response vehicles
  
• Develops and implements the Traffic Plan
• Deploys forward maintenance repair and refueling
  teams.

154
EOC LOGISTICS SECTION
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155
EOC Finance/Admin Section
156
EOC Finance/Admin Section

• Manages all EOC financial aspects
• Maintains EOC personnel time records
• Provides financial input
• Serves as liaison between EOC and County or
  Municipal Finance/Administration Sections.

157
EOC Finance/Admin Section
158
EOC Finance/Admin Section Chief

• Provides guidance and establishes procedures to
  authorize the commitment and payment of funds
• Tracks personnel time
• Keeps current with day-to-day accounting
  procedures
• Tracks and process contracts, claims, and other
  payments
• Maintains and preserves all records.

159
EOC Time Unit Leader

• Maintains and monitors personnel time recording
• Monitors time sheets, rosters, overtime requests
  and other administrative support
• Maintains EOC sign in time sheet.

160
EOC Personnel Time Recorder

• Establishes and maintains a file for incident
  personnel time reports
• Initiates or updates a time report from all
  applicable personnel
• Ensures that all employee identification
  information is verified
• Posts personnel travel and work hours, etc, to
  personnel time documents
• Ensures that time reports are signed.

161
EOC Equipment Time Recorder

• Assists units in establishing a system for
  collecting equipment time reports
• Posts all equipment time tickets
• Prepares and uses a summary invoice for equipment
  
• Submits data to Time Unit Leader
• Maintains current posting on all charges or
  credits for fuel, parts, and service
• Verifies all time data and deductions.

162
EOC Comp Claims Unit Leader

• Administers financial matters arising from
  serious injury and/or death
• Processes all other incident claims
• Documents and maintains a log of all accidents
  and injuries
• Investigates all injury and damage claims
• Coordinates and processes all administrative
  paperwork on serious injuries or deaths
• Maintains a log of all potential claims.

163
EOC Comp Injury Specialist

• Establishes procedures with Medical Unit Leader
  on prompt notification
• Obtains copies of Incident Medical Plan
• Provides written authority for persons requiring
  medical treatment
• Ensures that correct agency forms are being used
• Provides correct billing forms
• Coordinates with Medical Liaison regarding
  updates to status of personnel.

164
EOC Claims Specialist

• Coordinates a claims prevention plan
• Initiates an investigation on all claims other
  than personnel injury
• Obtains witness statements
• Documents any incomplete investigations
• Documents follow-up action needs
• Updates the Compensation/Claims Unit Leader.

165
EOC Admin Support Unit Leader

• Determines the initial support operations
• Assists Section Chief with documenting the event
• Assists with the development of the Sections
  Situation Report (SitRep)
• Assists with the preparation of briefing
  materials
• Determines personnel assignments.

166
EOC Admin Clerical Assistants

• Determines the initial support operations
• Assists Unit Leader with documentation
• Ensures that the supply closet is completely
  stocked
• Assists with all filing
• Assists with Check-In
• Ensures all EOC staff have appropriate
  identification
• Ensures that the identification log stays
  current.

167
EOC Cost Unit Leader

• Establishes a disaster accounting system
• Monitors disaster expenditures
• Ensures that all sections are documenting cost
  information
• Collects, compiles cost information
• Obtains and records all cost data
• Makes recommendations for cost savings
• Compiles cumulative cost records
• Organizes and prepares records for audits.

168
EOC Procurement Unit Leader

• Contacts appropriate Unit Leaders on incident
  needs
• Advises Branch/Unit Leaders on procurement
  procedures
• Coordinates required paperwork
• Obtains listing of activated contracts/agreements
  
• Establishes contracts with supply vendors
• Coordinates use of imprest funds
• Verifies all invoices.

169
EOC FINANCE/ADMIN SECTION
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170
Day One Wrap-Up

• Questions/Comments
• Overview Day 2
• WebEOC Training
• EOC Exercise
• Hotwash
• Police area/room, restore EOC readiness
• Critiques.

171
Chatham County EOC

• Emergency Operations Plan
• Support Annex F
• EOC Staff Manual
• Updated June 2009