PERSONALITY DEVELOPMENT

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PERSONALITY DEVELOPMENT ETHICS
CHRISTIAN ETHICS I
Presented by Howard F. Faigao,
Director Publishing Ministries Department General
Conference of SDA
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OBJECTIVES AND EXPECTED RESULTS

• The LE student will know the four aspects of
  Personality.
• The LE student will fully understand how to
  develop these aspects of his/her personality in
  order to be an efficient missionary-salesman.
• The LE student will be acquainted with some
  important and relevant Christian social graces
  and etiquette.
• The LE student will understand the right behavior
  and conduct (ethics) in relations to his/her work
  environment, organizations, leaders, and fellow
  workers.

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PERSONALITY DEVELOPMENT AND ETHICS
OUTLINE

• ASPECTS OF
• PERSONALITY
• Physical
• Intellectual
• Emotional
• Social

LE MORALE
AND ETHICS A. Essence of
Biblical
Ethics B. The LEs Morale
C. LEs Ethics
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LE A VEHICLE OF HOPE

• The canvassing work is Gods means of reaching
  many that would not otherwise be impressed with
  the truth. The work is a good one, the object
  high and elevating and, there should be a
  corresponding dignity of deportment.
• The canvasser will meet men of varied minds. He
  will meet those who are ignorant and debasedHe
  will meet those who are bereaved, disheartened
  and sore and wounded in spirit

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LE A VEHICLE OF HOPE

• .He will have many opportunities of speaking to
  these (people) with kind words and words of
  courage, hope and faith. He (the LE) may be a
  wellspring to refresh others if he will but, in
  order to do this, he must himself draw from the
  Fountain of Living Truth (Testimonies, vol. 5, p
  405).

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ASPECTS OF PERSONALITY

• Personality is the sum total of a person. It
  embraces the four aspects of his being
• PHYSICAL
• INTELLECTUAL
• EMOTIONAL
• SOCIAL

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PHYSICAL

• Of the four aspects of personality, the Physical
  is the only one which is clearly visible and
  distinctive to human beings. It covers three
  areas
• Physical Well-Being
• Personal Appearance
• Proper Attire

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PHYSICAL

• PHYSICAL WELL-BEING
• Selling demands mental alertness and physical
  stamina. In order to perform well, you must be
  well.
• A. Budget your time to allow for adequate rest.
• B. Develop a regular exercise program.
• C. Drink plenty of water every day (8 glasses).
• D. Eat properly and on time

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PHYSICAL

• PERSONAL APPEARANCE
• If you come to your door selling books, would you
  let yourself come in? This cant happen, of
  course, but how do you look? Like a successful
  Literature Evangelist or a rundown salesperson?

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PHYSICAL

• PERSONAL APPEARANCE
• LEs must present himself favorably to the
  prospect. In this way, he can talk to his
  prospect at ease and not feel ignored.
• 1. Dress neatly and appropriately
• 2. Appear physically clean and fresh.
• 3. Practice correct position while sitting
  or standing.
• 4. Have your briefcase, books, prospectus,
  receipts, etc. always neat and clean.

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PHYSICAL
III. PROPER ATTIRE
Clothes make an impression that is either
favorable or unfavorable. You will never have a
second chance to make a first impression so do it
right the first time by dressing neatly and
appropriately.
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PHYSICAL
III. PROPER ATTIRE

• Untidiness in dress brings reproach against the
  truth we profess to believe (CM P. 65).

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INTELLECTUAL

• THE INTELLECTUAL ASPECT
• Differentiate man from animals
• Enables man to make decisions
• Is the channel through which God communicates
• Is the center of mans meaningful living

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INTELLECTUAL

• COUNSELS FROM THE PROPHET
• A. INTELLECTUAL GROWTH
• . . . The canvasser should not rest satisfied
  unless he is constantly improving.... He should
  give the Lord a chance to work with his efforts
  and impress the mind. . .
• (Testimonies Vol. 5, p. 396).

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INTELLECTUAL

• B. COMPLETE KNOWLEDGE OF THE BOOK YOU SELL
• Canvassers should thoroughly acquaint themselves
  with the book they are handling and be able to
  readily to call attention to the important
  chapters
• (Testimonies, vol. 6, p. 338).

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INTELLECTUAL

• C. HEAVENLY WISDOM
• Let canvassers be faithful students, learning
  how to make their work successful and while thus
  employed, let them keep their eyes and ears and
  understanding open to receive wisdom from God
• (Testimonies, vol. 6, p. 340).

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INTELLECTUAL

• D. CONSTANTLY IMPROVING
• The follower of Jesus should be constantly
  improving in manners, in habits, in spirit, in
  labor. This is done by keeping the eye, not on
  mere outward, superficial attainments but on
  Jesus The Christian is educated in the school
  of Christ to cherish the graces of His Spirit in
  all meekness and lowliness. He is fitting for
  the society of heavenly angels
  (GW, p. 283).

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EMOTIONAL
5 GOODWILL BUILDERS

• FACIAL EXPRESSION Smile and the world
  smiles with you cry and you cry alone.
• FRIENDLY VOICE
  Simply smile when you talk and
  your voice will smile too.
• INTEREST IN THE CUSTOMER
  Make the prospect feel important.

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EMOTIONAL
5 GOODWILL BUILDERS

• ENTHUSIASM
• It is very contagious. The formula is simple
  LOVE YOUR WORK
• SINCERETIY
• Webster says it is honesty, genuines and good
  faith. Customers have a sharp ear tuned to false
  tones of insincere presentations.

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EMOTIONAL

• TYPES OF TEMPERAMENTS
• Sanguine
• Melancholic
• Phlegmatic
• Choleric

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SANGUINE
EMOTIONAL STRENGTHS

• Warm and lively
• Charismatic
• Talkative - never a loss for words
• Carefree - never worries about the past
• Great story teller
• Lives in the present
• Conversation has an infectious quality
• Unusual capacity for enjoyment

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SANGUINE
EMOTIONAL WEAKNESSES

• Cries easily
• Emotionally unpredictable
• Restless
• Spontaneous Anger
• Exaggerates the truth
• Appear phony
• Lacks self control
• Emotional decisions impulsive buyer
• Naive and childlike
• Comes on too strong

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SANGUINE
GREATEST NEEDS

• To be more reliable and dependable
• To develop a greater self-disciplined life
• To cultivate genuine humility
• To Think before speaking

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MELANCHOLIC
EMOTIONAL STRENGTHS

• 1. Loves music and art
• 2. Rich, sensitive nature
• 3. Analytical ability
• 4. Emotionally responsive
• 5. Deep reflective thinker

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MELANCHOLIC
EMOTIONAL WEAKNESSES

• Moody and gloomy
• Pessimistic frequently looks on negative side
• Experiences Depression often
• Proud
• Likes to suffer martyr
• Hypochondriac
• Introspective to the point of being harmful

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MELANCHOLIC
GREATEST NEED

• To overcome critical spirit
• To be delivered from self-absorption
• To become occupied in loving service for
  others, thus forgetting self
• To develop a thanksgiving spirit
• To live a balanced life that includes adequate
  rest, exercise, and a good diet
• To consistently send time in study, meditation,
  and prayer

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CHOLERIC
EMOTIONAL STRENGTHS

• Confident and strong to make decisions
• Strong-willed self-determined
• Optimistic
• Self-Sufficient
• Fearless Bold

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CHOLERIC
EMOTIONAL WEAKNESSES

• Anger problem may become violent
• Insensitive to needs of others
• Highly opinionated
• Unsympathetic and harsh
• Unemotional and cold
• Impetuous
• Disgusted by tears
• Little appreciation for aesthetics

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CHOLERIC
GREATEST NEED

• To become sensitive to the needs of others
• To develop inner strength and beauty by quiet
  hours and spend time reading the Bible and
  praying
• To confess angry spirit and seek forgiveness
  from God and others
• To be more communicative about ideas and plans
  with colleagues and companions

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PHLEGMATIC
EMOTIONAL STRENGTHS

• Calm and dependable
• Good-natured easy to get along with
• Cheerful and pleasant even if doesnt have much
  to say
• Kind-hearted
• Peace-loving

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PHLEGMATIC
EMOTIONAL WEAKNESSES

• Lacks confidence in self
• Pessimistic and fearful
• Worrier
• Rarely laughs aloud
• Passive indifferent
• Compromising
• Self-righteous

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PHLEGMATIC
GREATEST NEED

• To overcome passivity and become involved
• To learn to give of self to others
• To recognize fearfulness as a problem and
  learn to trust God with concerns.

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SOCIAL

• If we would humble ourselves before God and be
  kind and courteous, and tenderhearted and
  pitiful, there would be one hundred conversions
  to the truth where now there is only one
  
  (Testimonies, p. 190).

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Courtesy and Humility

• Courtesy does not require additional time. It is
  merely a pleasant attitude of heart which helps
  to sweeten life as we travel along day after day
  (Walter Macpeek).

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Courtesy and Humility

• Courtesy is a manifestation of consideration
  for others.
• A person can never be courteous unless he is
  humble, for it takes a great measure of humility
  to be courteous, to regard others first.
• People will recognize Christians only if
  Christ shines in their lives.

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GOLDEN RULE
Courtesy and Humility

• WHATSOEVER YE WOULD THAT MEN SHOULD DO TO YOU,
  DO YE EVEN SO TO THEM (see Mat. 712)
• Love must dwell in the heart. Love imparts to
  its possessor grace, propriety and comeliness of
  deportment. It illuminates the countenance and
  subdue the voices. It refines and elevates the
  whole being (Help in Daily Living, pp. 22, 23).

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COURTESY

• Courtesy on the telephone
• 1. Do not shout at the operator
• 2. Do not bang down the receiver
• Courtesy in riding a taxi or car
• 1. Man opens the door for the lady
• 2. Picking up a friend in a private car- if a
  man, he sits at the front if a couple, they
  take the back seat.

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COURTESY IN INTRODUCTION
In introducing family members, use the name not
the family name.

• Wrong This is my husband, Mr. Paulino.
• Right This is my husband, Eddie.
• Wrong This is my daughter, Miss Paulino.
• Right This is my daughter, Eva.

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COURTESY IN INTRODUCTION
Do not try to impress one with the importance of
another.

• Wrong Mr. Lee, this is Mr. Lim. He has just
  won the national tennis tournament in Hong
  Kong.
• Right Mr. Lee, this is Mr. Lim from Hong
  kong.

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COURTESY IN INTRODUCTION
Avoid introductions that imply command.

• Wrong Mr. Santiago, shake hands with Mr.
  Peter.
• Right Mr. Santiago, this is Mr. Peter.

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RELEVANT TIPS ON ETIQUETTE
(The instructor is encourage to explain according
to local cultural practices.)

• When walking on the street
• In boarding a bus or taxi
• In attending church services
• When going up a stairway
• In handshake
• In making appointments
• When crossing the street or in danger
• When a stranger comes to your office
• When the guest enters the meeting room

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DONTS ON ETIQUETTE

• A gentleman must never ask a lady what she likes
  for a present.
• Women must bend their knees when picking up
  something.
• It is unethical to ask how much someone elses
  salary
• It is unethical to clean the ear or nose in
  public. If you must scratch your nose, use a
  handkerchief.

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DONTS ON ETIQUETTE

• Avoid the conspicuous habit of laughing
  boisterously, talking loudly and mentioning names
  loudly.
• Do not stare or point at people.
• Avoid personal remarks that may attract
  attention.
• Dont express your private affairs in public.

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LE Morale and Ethics

• The Essence of Christian Ethics
• Literature Evangelists Morale
• Literature Evangelists Ethics

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The Essence of Christian Ethics
OLD TESTAMENT BIBLE

• The Ten Commandments written by God Himself
• 1. 1-4 Show our obligations to God
• 5-10 Relationship to our fellowmen
• Children towards parents
• The sanctity of life
• Home and family
• Sanctity of truth and property

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The Essence of Christian Ethics
NEW TESTAMENT BIBLE

• Jesus reaffirmed the Ten Commandments by
  preaching the Sermon on the Mount.
• Christ pronounced 8 blessed virtues (read)
• Christians should be salt and light of the
  world
• We must not judge others.
• Christ-like behavior Wherefore by their
  fruits ye shall know them.

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LE Morale
Feelings And Interests

• The LE should always seek partnership with Christ
  in his daily ministry.
• The LE should ask with Paul Lord, what wilt
  Thou have me to do?
• Should work for the glory of God never his own.
• Should seek for continuous improvement through
  Christ.

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LE Morale

• Developing Self-Confidence
• The canvasser should not rest satisfied unless
  he is constantly improving. He should make
  thorough preparation but should not be content
  with a set form of words he should give the Lord
  a chance to work with his efforts and impress his
  mind. The love of Jesus abiding in his heart will
  enable him to devise means to gain access to
  individuals and families (5T 396 (CM
  55).

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Literature Evangelists ETHICS
LE AND HIS EMPLOYING ORGANIZATION

• Loyalty, Support, and Commitment to the
  ministry must characterize the relationship of
  the LE and his organization.
• Let not the men that God has called to do
  gospel work become entangled with business
  perplexities (Colporteur Ministry, p. 23).

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Literature Evangelists ETHICS
LE AND LEADERSHIP/COMMITTEE

• Ethics require that workers (LEs) recognize and
  respect the authority of leaders and governing
  committees.
• The LE must be willing to accept counsel and
  guidance from his leaders and accept decisions
  of committees as well.
• He must be considerate with those who carry
  the burdens of leadership and administration.
• He must avoid destructive criticism.

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Literature Evangelists ETHICS
LE AND CHURCH STANDARDS

• Literature Evangelists must exemplify in their
  lives the teachings and standards of the church
  in their attire, behavior, lifestyle, speech, and
  others.

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Literature Evangelists ETHICS
LE AND HIS FELLOW WORKERS

• Treat your colleagues in the group and your
  leaders with respect, consideration and
  affection. The LE who honors his companions
  honors his own ministry.
• Speak Well of Others.
• Cultivate the habit of speaking well of others.
  Dwell upon the good qualities of those with whom
  you associate and see as little as possible of
  their errors and failings (Gospel Workers, p.
  4791).
• Follow the Golden Rule.

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Literature Evangelists ETHICS
LE AND HIS CUSTOMERS

• Be honest in all transactions
• Be a Christian salesman. Perhaps the LE will be
  the first and last SDA Christian that the
  prospect will meet.
• Remember - Not alone from the pulpit are the
  hearts of men touched by divine truth. There is
  another field of labor, humbler it maybe, but
  fully as promising. It is found in the home of
  the lowly and in the mansion of the great (DA p.
  152).

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Literature Evangelists ETHICS
LE AND HIS HOME

• The LE must live out in his home what he
  preaches to and shares with his costumers.
• His home must be a model one.
• His conduct must be such that his spouse and
  children will trust and choose him as spiritual
  counselor.
• His family should maintain in the home high
  standards in eating and drinking, in dress and
  deportment, and in everything related to
  recreation, including the use of television.
• Temperance should be apparent.

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Literature Evangelists ETHICS
LE AND OTHER RELIGIOUS ORGANIZATIONS

• Let it be your interest to let the silent
  messengers come into their homes.
• Talk about something that will open the heart.
• You will be careful not to arouse a combative
  spirit or excite prejudice by introducing
  controverted points of doctrine. You will find
  enough talk about that will not excite opposition
  but that will open the heart to desire a deeper
  knowledge of Gods Word (CM, p. 43).
• Let the priests and pastors of other
  denominations help you in effectively approaching
  their church members through endorsement and
  testimonials.

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Literature Evangelists ETHICS
LE AND THE GOVERNMENT

• Faithfulness in paying tax
• Render unto Caesar the things that are
  Caesars and unto God the things that are
  Gods (Mark 1217).
• The LE must be a good and law-abiding citizen

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Literature Evangelists ETHICS
IMPELLING MOTIVE

• The impelling motive in the application of
  Christian Ethics must be

FOR THE LOVE OF CHRIST CONSTRAINETH ME.
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THE END