SQAS for Logistics Service Providers

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SQAS for Logistics Service Providers Danny De
Cock, Cefic (ddc_at_cefic.be)
Cefic Workshop - Best Practices in Logistics
Brussels, 23 November 2004
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Agenda of SQAS break-out group

• A) SQAS Status Report
• 1) General introduction on the principles.
• 2) Overview and status of active SQAS modules.
• 3) Future SQAS Developments.
• B) Experience sharing on the use of SQAS and the
  features of the electronic database.
• (Joachim Baeder, BASF)
• C) Group Discussion on the effectiveness of SQAS
  in improving transport safety and preventing
  incidents.

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What is SQAS ?

• A system to evaluate the quality, safety and
  environmental performance of logistic service
• providers in a uniform manner by single
• standardised assessments carried out by
• independent inspectors

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Benefits of SQAS

• Key element of responsible Care applied to
  Logistics Operations
• Drives Continuous Improvement of Safety and
  Quality Standards
• Partnership between Chemical Company and
  Logistics Service provider.
• Single objective evaluation adapted to the needs
  of individual chemical company No duplication
  Cost effective.
• ? Systematic approach helps to focus on issues
  that need attention.
• ? Tool for Dangerous Goods Safety Advisor

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Pillars of SQAS

• Central management to ensure the integrity of the
  SQAS system is based on 3 pillars
• - Accreditation of assessors
• - Electronic Database of reports
• - Service Group
• Control on quality of the assessors through
• training, accreditation scheme, and quality
  monitoring.
• Better accessibility and transparency of the
• assessment results through electronic
  database.
• SQAS Service Group Provides financial
  resources
• to ensure sustainable operation.

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SQAS Database
Assessed Company
Assessor Software Application
SQAS Database www.sqas.org
Members of Service Group
Accredited Assessor
Cefic Administration
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Improvement Programme
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SQAS Service Group(membership status November
2004)
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www.sqas.org
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Scope split ROAD / Freight Integrator

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SQAS ROADWell established and accepted 550
Reports on the Database
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SQAS Freight Integrator Implementation

• PHASE-I
• Separate database from ROAD, but using ROAD
  questionnaire.
• Already operational (since end-Feb04)
• PHASE-II
• Specific module adopted to specific logistics
  companies, with emphasis on controls over
  sub-contracting.
• Workgroup Planned 1Q-2005 with participation of
  FIs.
• Transport company will have access to reports of
  subcontractors, but assessed subcontractor owns
  report and defines the access.

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SQAS Cleaning Assessment Process
Transport Company
Cleaning Station
Feedback
Assessor
Minimum requirements
SQAS Cleaning Database
Assessment
Chemical Company
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SQAS Cleaning - Responsibilities

• - Chemical Companies define their expectations
  and communicate these to their partner transport
  companies.
• Transport Companies, as the contracting parties,
  analyse the assessment reports, and give feedback
  to the cleaning stations on the improvements to
  be made.
• Cleaning Stations select accredited assessor, pay
  the assessment and implement the improvement
  actions.

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SQAS RAIL

• SQAS RAIL was launched in 2000 (UIC/Cefic)
• Redrafted Questionnaire implemented in 2003.
• Electronic version enabling automated analysis
  and communication of the report.
• 20 assessments done in North-West Europe, at the
  traditional national and at private railway
  carriers.
• International Steering Group established to
  manage further improvements of the SQAS Rail
  Scheme and to support expansion. (South, Central,
  East and Northern Europe)
• User platforms to drive and manage the
  improvement programmes based on findings, are
  operational in B, NL, F, D and CH.

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SQAS Rail Assessments Status
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When you are SQAS User already

• Please, do make use of the system, to fully
  benefit from this risk management tool. Your
  company pays for it !
• Please give us feedback, in order to further
  improve the system, and especially to increase
  the quality of the auditors. Particularly, when
  you see an inconcistency between the assessment
  scoring and your own experience/knowledge about
  the service provider.
• Witness audits occasionally, if you can, as
  observer. This may be the starting point of your
  dialogue with your service partner towards an
  improvement action plan.

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SQAS ROAD revision

• Objective
• Integrate new elements (Security, BBS,
  Subcontracting)
• Include state of the art developments in
  Transport (increased standards, eg mirrors).
• Shorten the questionnaire where justified, by
  eliminating redundancy.
• Improve clarity (sometimes guidelines did not
  sufficiently express/describe expected standard)
• Revamp done by to TA (Technical Accreditation
  Committee) with representatives from
  ChemicalTransport Industry and assessors
• New Questionnaire and Guidelines posted for your
  preparations. (Translations in progress)
• Retraining of assessors (accreditation renewal)
  1718 Nov 2004
• Start-up 1 January 2005.

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SQAS Coverage

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New SQAS packages

• SQAS Packaged Warehousing
• Workgroup has prepared draft questionnaire
• Pilot audits have been done at Vopak and Katoen
  Natie
• In progress will be issued for manual use
  before year-end
• Electronic Database Project planned 2005.
• SQAS RTC (Rail Tank Car) Maintenance Workshop
• RTCs returning from workshop in unsafe
  conditions
• Concerns raised about safety in workshops.
• Questionnaire in progress
• Pilot audit at Lormafer - End November 2004
• Excel reports will be posted on website.

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SQAS / ESAD

• SQAS addresses Logistics Service Providers, who
  render transportation services to the Chemical
  Companies.
• ESAD addresses Chemical Distributors, who are the
  customers of the Chemical Companies ( Producers).

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Questionnaire Structure

• QG with four sections (ESAD-1 revised by
  Technical team of distributors/producers)
• Distributor Standard Activities (Di) (8
  guiding principles of RC)
• Site Assessment (S)
• Chlorinated Solvents (Cs)
• Food, Cosmetic or/and Pharma (F)
• Translation of full package planned in FRE, GER,
  ITA and SPA.
• All documents will be posted on Website, for
  downloading by distributors and producers
  (assessment preparation).

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