Delegating

1
Advanced Technology Solutions (ATS) Division of
SIGMAnet, Inc.
Corporate Headquarters SIGMAnet, Inc.
4290 E. Brickell Street Ontario, CA 91761
USA http//www.sigmanet.com/ Tel (909)
230-7500 800 553-NETS (6387) Fax (909)
937-9125
SIGMAnet HQ 100,000 sq. ft.
Less than 30 of all Cisco partners have a gold
star for customer satisfaction excellence.
SIGMAnet is proud to have a 4.88/5.0 rating
(97.6) (as of 2/1/2007) which mirrors our more
than 20 year commitment to our customers.
2
Presentation Agenda

• Why Cisco?
• Why SIGMAnet?
• History
• Current Technology
• Future
• Partners
• Contact Information
• Q A

3
The 800 pound gorilla you
WHY CISCO?
4
Why Cisco? The short answer

• Market Leadership
• Investment
• End-2-End Security
• End-2-End Quality of Service (QoS)
• End-2-End Feature Collaboration
• Uniform troubleshooting for voice/video/data
• Worldwide presence 24x7x365 support
• Interoperability

5

• More more customers
• 38,000 Cisco Unified Communications customers
  worldwide
• 130 customers deploying more than 5,000 IP
  phones, including 40 customers deploying more
  than 10,000 IP phones
• More than 70 of the Fortune 500 are using Cisco
  Unified Communications
• More true IP endpoints shipped
• 8.1 M Cisco IP phones
• 5.5 M Cisco Unity seats (Messaging)
• 1.0 M Cisco Unified Contact Center agents
• 168 K Cisco Unified MeetingPlace licenses
  (Rich-media conferencing)
• More deployed proven VoIP infrastructure
• 26 M VoIP gateway ports
• 56 M Power over Ethernet ports

6
Cisco Acquisitions. Resistance is Futile.

• February 21, Reactivity, XML gateway provider
  enabling customers to deploy, secure, and
  accelerate XML and web services.
• February 8, Five Across, software developer of
  'social networking' technologies that allows
  businesses to create 'MySpace-like' communities
  on their websites.
• January 4, Ironport, a developer of security
  software that scans e-mail for viruses and spam.

2 0 0 7
?
Acquisition 119
7
Cisco Acquisitions. Resistance is Futile.

• December 15, Tivella, a provider of digital
  signage software and systems.
• November 13, Greenfield Networks, developer of
  semiconductors designed to improve Ethernet
  packet processing for the so-called metro
  Ethernet market.
• October 25, Orative, developer of solutions that
  extend Cisco's Unified Communications system to
  mobile devices.
• October 10, Ashley Laurent (selected assets),
  provider of software for the embedded service
  provider gateway market Cisco will use to
  improve Linksys' DSL gateway offerings.
• August 21, Arroyo Video Solutions, software
  designed to help cable operators and phone
  companies deliver a more flexible video-on-demand
  service.
• August 10, Nuova Systems, technologies for the
  data center. 50M funding commitment for an 80
  ownership will become a majority-owned
  subsidiary of Cisco.
• July 6, Meetinghouse, provides 802.1X-based
  security software that allows enterprise
  customers to restrict access to networked
  resources through both wired and wireless media.
• June 9, Audium, technologies that allow
  interactive voice response (IVR) systems to work
  together to power voice applications in an
  enterprise, carrier or service bureau
  environment.
• June 9, Metreos, software enabling rapid
  development and automated management of
  applications that converge voice with enterprise
  applications and data.
• March 7, SyPixx Networks, provides
  network-centric video surveillance software and
  hardware.

2 0 0 6
8
Cisco Acquisitions. Resistance is Futile.

• November 29, Cybertrust (selected assets) a
  security intelligence information service, known
  as Intellishield Alert Manager.
• November 18, Scientific-Atlanta a digital cable
  television equipment manufacturer.
• September 30, Nemo Systems, a fabless
  semiconductor company that develops memory chips
  for network systems.
• July 26, Sheer Networks, intelligent network and
  service management products
• July 22, KISS Technology (by Linksys), technology
  provider for networked entertainment devices
• June 27, Netsift, high-speed packet processing
  solutions
• June 14, M.I. Secure Corporation, security and
  VPN solutions
• May 26, FineGround Networks, network appliances
  that accelerate, secure, and monitor application
  delivery
• May 23, Vihana, Semiconductor solutions
• April 27, Sipura Technology (by Linksys), Voice
  over IP specialist
• April 14, Topspin Communications, Server Fabric
  Switches
• January 12, Airespace, Wireless LAN solutions

2 0 0 5
________________________________

• December 20, Protego Networks, network security
  software
• December 9, BCN Systems, flexible routing
  software
• November 17, Jahi Networks, Network Management
  appliances
• October 21, Perfigo, Network Access Control
• September 13, dynamicsoft, SIP software
• September 9, NetSolve, IT infrastructure
  management
• August 23, P-Cube, IP service control platforms
• July 8, Parc Technologies, traffic engineering
  solutions and software for routing optimization.
• June 29, Actona Technologies, Storage networking
  solutions
• June 17, Procket Networks, router silicon
  expertise
• March 22, Riverhead Networks, Distributed Denial
  of Service attack software
• March 12, Twingo Systems, desktop security with
  SSL and VPNs

2 0 0 4
9
Cisco Acquisitions. Resistance is Futile.

• November 12, Latitude Communications, audio and
  web conferencing
• March 20, Linksys Group, Consumer/SOHO access
  devices
• March 19, SignalWorks, Echo Cancelling software
• January 24, Okena, Intrusion Detection software

2 0 0 3
________________________________

• October 22, Psionic Software Inc, Intrusion
  Detection System
• August 20, Andiamo Systems, Storage switching
  systems
• July 25, AYR Networks, Distributed networking
  software
• May 1, Navarro Networks, Ethernet ASIC design
  house
• May 1, Hammerhead Networks, Networking software
  design house

2 0 0 2
________________________________

• July 27, Allegro Systems, VPN acceleration
• July 11, AuroraNetics, RPR chipset company

2 0 0 1
10
Cisco Acquisitions. Resistance is Futile.

• December 14, ExiO Communications, In-building
  CDMA wireless
• November 13, Radiata Inc, 802.11a wireless
• November 10, Active Voice, Unified communication
  software
• October 20, CAIS Software, Multi-unit building
  software
• September 28, Vovida Networks, Voice over IP
  software
• September 28, IPCell Technologies, Software for
  integrated VoIP
• August 31, PixStream, Hardware and software for
  video
• August 1, IPmobile, 3G Wireless software
• July 27, NuSpeed Internet Systems, iSCSI
  solutions
• July 25, Komodo Technology, VoIP devices
• July 7, Netiverse, Content aware switches
• June 5, HyNEX, ATM IP Access devices
• May 12, Qeyton Systems, Stockholm, Sweden metro
  DWDM systems
• May 5, Arrowpoint Communications, Content aware
  switches
• April 12, Seagull Semiconductor, Terabit switch
  semiconductors
• April 11, PentaCom, Pre-standard RPR switches
• March 29, SightPath, Appliances for content
  delivery
• March 16, infoGear Technology, Info Appliance
  management software
• March 16, JetCell, In-building wireless telephony
  

2 0 0 0
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Cisco Acquisitions. Resistance is Futile.

• December 20, Pirelli Optical Systems, DWDM
  equipment
• December 17, Internet Engineering Group, Optical
  networking software
• December 16, Worldwide Data Systems, Consulting
  and engineering services
• November 11, V-Bits, Video processing systems
• November 9, Aironet Wireless Communications,
  Wireless LAN products
• October 26, Tasmania Network Systems, Web caching
  software
• September 22, Webline Communications, Contact
  management software
• September 15, Cocom, Cable modems
• August 26, Cerent, SONET ADMs
• August 26, Monterey Networks, Optical transport
  products
• August 18, MaxComm Technologies, Voice over DSL
• August 16, Calista, IP PBX solutions
• June 29, StratumOne Communications, OC-192
  chipsets
• June 17, TransMedia Communications, Media Gateway
  products
• April 28, Amteva Technologies, Unified IP
  communications software
• April 13, GeoTel Communications, Nework based
  call routing software
• April 8, Sentient Networks, Voice over ATM
  systems
• April 8 Fibex Systems, Integrated Access Digital
  Loop Carrier

1 9 9 9
12
Cisco Acquisitions. Resistance is Futile.
1 9 9 8

• December 2, Pipelinks, Data oriented SONET ADMs
• October 14, Selsius Systems, IP telephony
  solutions
• September 15, Clarity Wireless, Last mile
  wireless solutions
• August 21, American Internet, IP address
  manangement software
• July 28, Summa Four, Programmable switches
• May 4, CLASS Data Systems, Policy based
  Networking Solutions
• March 11, Precept Software, IP television
  products
• March 11, NetSpeed, DSL CPE equipment
• February 18, WheelGroup, security software

________________________________
1 9 9 7

• December 22, LightSpeed International, Voice over
  ATM products
• July 28, Integrated Network, (Dagaz business
  line) New Jersey DSLAMs
• June 24, Ardent Communications, San Jose,
  California Multiservice access products
• June 24, Global Internet Software Group, Firewall
  software
• June 9, Skystone Systems, Ottawa, Ontario SONET
  products
• March 26 Telesend, DSL channel units

13
Cisco Acquisitions. Resistance is Futile.

• December, Metaplex, SNA to IP migration
• October 14, Netsys Technologies, Network
  simulation
• September 3, Granite Systems, Gigabit Ethernet
  Networking
• August 6, Nashoba Networks, Token Ring switches
• July 22, Telebit (MICA products), Cupertino,
  California, OFDM/DMT modem technology
• April 22, StrataCom, San Jose, California ATM
  based network systems
• January 23, TGV Software, Internet software maker

1 9 9 6
________________________________

• October 27, Network Translation, NAT and firewall
  PIX solutions
• September 27, Grand Junction Networks, Fast
  Ethernet switches
• September 6, Internet Junction, Internet gateway
  software
• August 10, Combinet, ISDN remote access

1 9 9 5
________________________________
1 9 9 4

• December 8, LightStream, Enterprise ATM switches
• October 24, Kalpana, LAN Switches
• July 12, Newport Systems Solutions, Software
  based routers

________________________________
1 9 9 3

• September 21, Crescendo Communications, LAN
  Switches

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Why Cisco? Interoperability with other voice,
video, data systems
15
Why Cisco? Interoperability with Microsoft
16
The stork delivered the baby whered UC come
from?
History
You can get there, from here..
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Toll-Bypass/VOIP ? IP Telephony ? Unified
Communications
Building the Platform for Real Time
Communications by adding network intelligence
Communications ExperienceConvergence
ServiceConvergence
NEW CAPABILITIES Personalized Services Context
and Presence Rich Communications
Media Convergence
NETWORK SIMPLIFICATION Integrated
Security Centralized Call Control User Mobility
IP Communications Adoption
OPEX REDUCTION All Communications Over
IPIntegrated Wiring Plants Toll Bypass
Applications
Virtualization
Movement
2006
2009
1997
2001
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Traditional PBX Architecture
Digital (PRI or Channelized T-1) or Analog Trunk
Connections
Shared Database
TDM Trunk Shelf
TDM Based Switch Bus
Switching Bus
Shared Resources
TDM Station Shelf
19
Transition to Unified Communications
Based on the Cisco AVVID Design Concept
Shared Database
TDM Trunk Shelf
TDM Based Switch Bus
Shared Resources
TDM Station Shelf
20
Whats Hot?
Current Technology
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PBX
Cisco CallManager 4.1.3 Server (PBX) Up to 8
servers can be deployed in clusters to provide
redundancy and scalability, even across diverse
geographic sites ( lt300ms latency appropriate
b/w required) MCS-7835-H2-IPC1 we use HP
platforms for dual homing
The Cisco Media Convergence Server 7835-H2 is a
powerful and highly reliable high-level rack
mounted server solution equipped with an Intel
5140 2.33GHz processors, two hot-swap SAS hard
disks, RAID 1/0 controller, redundant hot swap
fans and redundant hot swap power supplies. An
optional tape backup is available for the Cisco
Media Convergence Server 7835-H2.
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CallManager Administration, Secure Easy
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Voicemail
The Cisco Media Convergence Server 7845-H2 is a
powerful and highly reliable high-level rack
mounted server solution equipped with two Intel
5140 2.33GHz processors, up to eight hot-swap SAS
hard disks, RAID 1/0 controller, redundant hot
swap fans and redundant hot swap power supplies.
An optional tape backup is available for the
Cisco Media Convergence Server 7845-H2.
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Unity Administration, Secure Easy
25
Conferencing VoiceWeb Collaboration
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Conferencing Flavors Scalability
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MeetingPlace Express Administration, Secure Easy
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PSTN Gateways
CISCO Integrated Service Routers (ISR)
18xx/28xx/38xx secure voice/video/data
capabilities your gateway to the PSTN, PBX
integrations, site to site connectivity more!

29
Analog-2-IP Connectivity
Cisco ATA 186 Analog to IP conversion RJ-11
analog FXS port for fax, modems, etc.
Cisco VG224 24 analog ports for high density
analog to IP conversion Telco RJ21 connector to
110 block
30
Phones

• CISCO 79xx series IP phones (OEMd from PolyCom
  Tandberg, top quality!)
• Lobby phones, user phones, executive phones,
  conference phones,
• Wireless phones, receptionist phones with
  sidecars and/or web attendant console

7941/7961 phones -new features -higher resolution
screens -802.3AF POE support -lighted line
buttons -more memory for future upgrades
31
Personal Video Conferencing
Cisco VT Advantage call, video, done! Its that
easy. Video conferencing made simple
Win2k/XPPhoneCamera
-ADD AN MCU FOR MULTIPLE PARTICIPANTS
32
APPLICATIONS Your innovation is only limited by
your imagination
Emergency Alert
Advertising
Real Estate
Custom Off-the-shelf Applications www.cis
co.com/go/apps
Time Clock
Education
Attendance
Health Care
ER Stats
Broadcast
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APPLICATIONS Click-2-Dial Connectors
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APPLICATIONS Click-2-Dial
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Adding to your work, shouldnt mean adding to
your stress...

• Information Overload
• Too many devices
• Anywhere/anytime

• Technology Limits
• Disparate solutions
• Disparate access

36
We Take Care Of IT Technology you dont have to
think about!

• Information Control
• Where I am
• When I want

• Technology Solutions
• Devices that work together
• Simple access to services

37
The 800 pound gorillas best friend you
WHY SIGMAnet?
38
Why SIGMAnet? The short answer

• Location, location, location
• Project Management
• Training
• Support
• Network IP Telephony Monitoring/Alerting
• CCIE/CCSP/CCVP experts aka the A-Team
• Full range of Cisco technologies
• 1 stop shop (HP, Cisco, Microsoft)
• Customer Satisfaction Excellence

39
SIGMAnet ATS Operations Project Management Office
(PMO)
Project Management
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SIGMAnet Training

• Cisco Learning Credits (CLCs) for use at any
  Global Training Partnerhttp//tools.cisco.com/E-L
  earning-IT/LPCM/pub_jsp/lplist/LpcmLPListSearchPag
  e.jsp Cisco Academy (5,000 worldwide)http//ww
  w.cisco.com/edu/academy/ http//www.sigmanetacad.
  com Onsite TrainingOnline Traininghttp//www.
  cisco.com/web/learning/le31/le46/products/products
  -voice-ip-communications.html E-Learning
  Tutorials (example for 7970 IP
  phone)http//www.cisco.com/E-Learning/bulk/public
  /celc/7970_Tutorial/index.htm Largest Cisco
  Solutions Lab in S. CaliforniaCCIE/CCSP/CCVP
  Mentoring program (our staff peers to yours)

41
SIGMAnet Training Collateral
42
SIGMAnet Training Collateral
43
SIGMAnet ATS Operations Support
Support
Cisco TAC 800-553-2447 24x7x365 or www.cisco.com
requires SMARTnet support contract
ATS Operations Support Desk 909-230-7180 or
800-304-4775Ad-hoc requests billed at regular
after-hours rates
Priority 24x7x365 support, maintenance,
monitoring more!
44
SIGMAcare IP Telephony Monitoring

• Server Management
• Application Management
• Infrastructure Management
• Performance Engineering
• Customer Web Portal

45
SIGMAcare Network IP Telephony Monitoring
http//omniscient.netreo.net user chase pw
demo4chase
46
SIGMAcare Network IP Telephony Dashboard
47
SIGMAcare IP Telephony Call Detail Record Lookup
48
SIGMAcare IP Telephony Call Path Information
49
SIGMAcare Configuration Change Management Features
50
SIGMAcare Network Current Issues Dashboard
51
SIGMAcare Network Current Issues Dashboard
(continued)
52
SIGMAcare Applications Monitoring Dashboard
53
SIGMAcare Customer Sites Overview Dashboard
54
(No Transcript)
55
The A-TeamLocal resources near you all over
S. California worldwide deployments!

• We want any excuse to earn your business!

• VOICE
• Peter Yu, CCIE 12435 (ex-Cisco level 3 voice TAC
  engineer double CCIE RS Voice)
• Emre Koyuncu, CCIE 10916 (has installed 1000s
  of phones worldwide, call centers etc on 3rd
  attempt for double CCIE)
• SECURITY
• Sayeed Kachroo, CCIE 14672 (extensive security
  experience cca,csa,mars,asa,pix etc)
• Jack Yang, CCNA
• (mpls, vpn, asa, pix, remote access more
  passed 1 test towards CCSP Dec 2007)
• WIRELESS
• Raul Romero, CCDA, CWNA (TSS)
• (ex-Cisco employee, wireless guru, motorola wlan
  planner surveys, spectrum analysis using cognio,
  complex designs, simulation, precision
  requirements)
• Isaac Boersma, CCNA, CWNA
• (indoor implementation specialist, outdoor mesh
  certified)
• ADVANCED ROUTING SWITCHING
• Mike Schwarz, CCNP
• (modular IOS installs, complex routing
  switching scenarios, MPLS, more)
• Greg Silver, CCNA
• (modular IOS installs, rs, mpls, vpn, datacenter
  cutovers, large multi-site, national, worldwide
  deployments on track for CCNP)

Mike L. Chase, CCIE 7226 (CCIE RS soon double
CCIE in Storage Networking) Director, Cisco
Advanced Technology Solutions mchase_at_sigmanet.com
(email me 9am-1am 7 days/wk) Robert Wasson,
CCSP (CCIE written on 4th attempt for CCIE
Security) (TSS) SE Manager LA/IE Region, Cisco
Advanced Technology Solutions rwasson_at_sigmanet.com
I-ning Yang, CCNP, CCVP, CCSP CSE (on CCIE
Voice track for 2007) SE Manager SD/OC Region,
Cisco Advanced Technology Solutions iyang_at_sigmanet
.com Steve Brokaw, CCVP (on CCIE Voice track
for 2007) SE Manager PHX Region, Cisco Advanced
Technology Solutions sbrokaw_at_sigmanet.com Kam
Izadi (pursuing PMI certification for him
entire team 1Q2007 ITIL 2Q2007) ATS Operations
Manager kizadi_at_sigmanet.com OUR 24X7
OPERATIONS LINE 909-230-7180 / 800-304-4775
or atsoperations_at_sigmanet.com
Since 4/1/2006 we have achieved Cisco Gold
DVAR Advanced Unified
Communications Master Security (in progress)
Advanced Security Outdoor Wireless Mesh
ATP Advanced Wireless Network
Hosted Storage Applications ATP Advanced
RS CRM Specialization
Highly cross-trained team! ?
56
Mikes Home, his favorite install
(Mike Chase) Cisco Unified Communications
network for you guessed it, the house! SIP
Trunk to www.junctionnetworks.com provides
inbound DIDs (760-687-1142, 760-687-1141) and
outbound PSTN access.
Technologies Used Cisco CallManager 4.2, Unity
4.2, MeetingPlace Express 1.2, 7960,7940,7941,
ASA5505, WLC2006, AP1231g, ACS3.3, 2511 (terminal
server), 1760, 2610xm (SIP), ATA186, PIX501, 3560
(poe), 2950, T.37 fax services, 3 terabytes of
storage, IP surveillance cameras, 200mb powerline
(ethernet over electrical outlets), solar
(1100kwh/month), /25 block of 126 static IPs
assigned to 6mb DSL Internet uplink
57
Nevada Cancer Institute
Summer, 2005 (Mike Chase) 1M Cisco Unified
Communications network for the Nevada Cancer
Institute, the official cancer research center of
the State of Nevada. Senator, governor, mayor,
celebrities opened the site on September 23.
Technologies Used Cisco CallManager 4.1, Unity
4.05, 7970,7960,7940,7936,7920,7914,7912, 6509,
3750g, AP1231g, ACS3.3, 2811, ATA188, PIX515,
FWSM, VPN3k, Attendant Console Xmedius FOIP T.38
fax services
58
UpperDeck
(I-ning Yang) 300k Cisco Unified
Communications network for a branch office of the
Upper Deck Company in Las Vegas, Nevada. Upper
Deck is a leading sports authority and products
company with HQ in Carlsbad, California.
Technologies Used Cisco CallManager 4.1, Unity
4.05, IPCC, 7970,7960,7940,7936,7920,7914,7912,
6509, 3750g, AP1231g, ACS3.3, 2811, ATA188
59
Vineyard Bank
(Emre Koyuncu) 1M Cisco Unified Communications
network for the HQ and all branch offices of
Vineyard Bank in California.
Technologies Used Cisco CallManager 4.1, Unity
4.05, IPCC, 7970,7960,7940,7936, 7914,7912, 6509,
ACS4.0, 2811, ATA186
60
Reiter Bros (www.berry.net)
(Peter Yu) 300k Cisco Unified Communications
network for the HQ and 4 branch offices of the
Reiter Brothers in Oxnard, California. Reiter
Brothers is one of the largest berry growers in
the world.
Technologies Used Cisco CallManager 4.1, Unity
4.05,7960,7940,7936,7920,7914,7912, 3750g, 2811,
ATA188
61
BlackDotWireless.com
(Peter Yu) 250k Cisco Unified Communications
network for the HQ of Black Dot Wireless, a
national wireless solution and services company
with extensive experience in wireless lease
optimization, new and existing site development,
and other valuable services that support the
wireless telecommunications industry. The
company's services and resources have been
utilized in cellular, PCS and broadband projects
throughout the United States. Black Dot has
worked with thousands of landlords in partnership
with major carriers and tower companies.
Technologies Used SIP trunk to PaeTec, Cisco
CallManager 5.1, Unity 4.2,7960,7940,7936,7920,791
4,7912, 3750g, 2811, ATA188
62
End-2-end security quality assurance uptime!
Business Trans-formation
Business Process
Productivity
Web Application
Calendar
Audio-Conferencing
E-Mail
Collaboration
SECURITY QOS
IP Network
Video Conferencing
Instant Messaging
Voice Messaging
Contact Center
Telephone Services
63
The power of ? 1

• 1 1 0 hassle
• 1 Manufacturer (Cisco)
• 1 VAR (SIGMAnet)
• 0 excuses life is good
• ?
• Some VARs specialize in 1 technology
• SIGMAnet specializes in all of them.
• HP, Cisco our customers and suppliers

64
Quality of Service End-2-End

• Cisco MQC QoS simple yet powerful
• regular cisco access-list syntax is used to
  identify traffic
• class-maps mark the packets with diffserv values
• policy-maps define the bandwidth, priority etc.
  for each class of traffic based on its diffserv
  value
• service-policy statements apply QoS to
  individual interfaces
• congestion avoidance mechanisms such as WRED are
  diffserv aware, and proactively cause hosts to
  throttle down (tcp exploit)
• QoS tiers are elastic b/w not used by one class
  is available to others

65
We Add Value Unified CommunicationsWe have
Cisco VOICE CCIE CCVPs on staff
66
We Add Value SecurityWe have Cisco SECURITY
CCIE CCSPs on staff
Is your network self-destructing.. OR
self-defending !!
67
We Add Value Storage Area NetworkingWe are a
Cisco NHSA (data center solutions) Authorized
Technology Partner
68
We Add Value Wirelessindoor/outdoor/mesh/p2p
more! Ciscos 1st S. California Outdoor
Wireless Mesh (ODWM) demo site is hosted at our
HQ!
69
ATS Services

• SIGMAnet, Inc. ? ABOUT US. A fun, solid
  partner to do business with!
• HQ Ontario, California, USA
• 100,000 sq ft facility (we own it!)
• 115,000,000 / year revenue
• 135 employees spread across all of S.
  California, San Jose Phoenix
• 21 years in business (since 1986)
• National Multi-National Service Delivery
  Capabilities
• Cisco GOLD, Microsoft GOLD, HP PLATINUM VAR
• HP Cisco are customers of SIGMAnet as are many
  Fortune 500 companies
• We treat our employees well so they treat our
  customers well ?
• This makes us a fun, solid partner to do business
  with!
• We drink our own champagne we use Cisco
  CallManager, Unity, IP Contact Center (IPCC),
  Meeting Place Express, Routers, Switches,
  Firewalls, Wireless, IP soft phones, VT advantage
  video cameras, and HP servers in-house!
• Ahmed Al-Khatib (CEO/Founder)
• Ahmeds maxim People dont die of hunger in
  this business, they die of indigestion
• Asif Hudani (SVP)
• Asifs maxim Vision without execution is
  hallucination.

70
ATS Services

• SIGMAnet, Inc. ? WHY WERE DIFFERENT
• ENGINEERING
• Local resources who are always connected (VERIZON
  evdo, Blackberry)
• CCIEs in Los Angeles, Inland Empire, Orange
  County, San Diego
• Each local team has a Voice, Security, Wireless
  specialist readily available
• The West Coasts A-Team hand picked by our
  Cisco ATS Director CCIE 7226, Mike Chase
• We recruit entry level engineers out of Cisco
  academies via our apprenticeship program and
  augment national deployments as needed
• We have numerous ex-Cisco employees including a
  CCIE who worked on Cisco TACs Voice Team in San
  Jose, an ex-Cisco Wireless guru more!
• We are one of the very few companies who can
  perform highly accurate indoor outdoor wireless
  surveys we use expensive tools (12k), senior
  engineers, and provide professional grade results
  (not guesstimates) which is why healthcare,
  government, high intellectual property value
  corporate enterprises and others prefer SIGMAnet.
  We have simulation software that can show the
  effect of different AP placement, use of various
  antennas, and other parameters based on your
  environment.
• We have extensive experience in mixing advanced
  technologies such as IP Telephony (Unified
  Communications), Security, Wireless together
  with QoS.
• We have one of the few CSA/CCA/MARS gurus on the
  West Coast.
• A lot of the team has Cisco CallManagers, Unity,
  MeetingPlace Express, CallManager Express, Unity
  Express, and Cisco firewalls (PIX, ASA), routers,
  switches, wireless APs more in their home
  labs! We use our corporate lab for demos
  designs.
• We eat our own dog food in-house CallManager,
  Unity, MeetingPlace Express more. We often use
  ourselves as a test bed to push Cisco products to
  new levels features with Cisco PMs.

71
ATS Services

• SIGMAnet, Inc. ? WHY WERE DIFFERENT
• COMPANY
• Debt free! Including 100,000 sq ft HQ, We are
  100 liquid skys the limit!
• This allows us to invest in our customers (some
  deals we take no profit), invest in our people
  (training, labs, demo gear) and our partners
  (joint marketing events etc)
• We go after HP, Microsoft, Cisco business at
  the SMB, Commercial, Enterprise, Public Sector
  and Education level while continuing to add
  several new verticals including HealthCare
• We have a lot of fun solving problems for our
  customers and that synergy rubs off on everyone
• SALES
• A lot of our sales teams are ex-IT personnel who
  understand solutions
• We leverage leasing, bundled pricing, free
  training credits, free shipping (from
  distribution), OIP discounts, ROI analyses and
  other efforts to gain maximum financial benefit
  for our customers We hold nothing back!
• We can leverage discounts from our HP Microsoft
  sales to a customer in order to make their Cisco
  purchase more attractive in the deal so as to
  avoid competitive manufacturers
• PARTNERS
• We have a SIGMAnet partnership channel that many
  smaller VARs utilize to deliver Cisco solutions
  with mutual trust profitability
• We leverage numerous Cisco-centric 3rd party
  products that are best of breed in our designs
  solutions

72
HP Platinum Partner

• HP Data Center Solutions Abe Ali, Director
  HP/MS ATS aali_at_sigmanet.com
• HP ProLiant Blade Integrity 64 bit Servers
• High Availability and Clustering Solutions
• Messaging Solutions Exchange
• HP SAN Architecture
• HP Imaging printing Solutions
• Data Center consolidation
• Server Virtualization VMware
• ATS in-house Certified Professionals
• Master Accredited Systems Engineer (MASE)
• Accredited Systems Engineer (ASE)
• Accredited Platform Specialist (APS)
• Accredited Pre-sales Consultant (APC)
• Accredited Sales Professional (ASP)

73
Microsoft Gold Partner

• Microsoft Solutions
• Technology Upgrades
• OS Platform Upgrades
• Messaging Platform Upgrades
• Technology Migration
• Active Directory
• Messaging Platform (Exchange)
• Security
• Application Development
• Server Consolidation
• ATS in-house Certified Professionals
• Microsoft Certified Professional (MCP)
• Microsoft Certified System Engineer (MCSE)
• Microsoft Certified Administrator (MCA)
• Microsoft Certified Trainer (MCT)

74
Future SIGMAnet knows about it 1st
We always get the hot info first.. Example 7921
Wireless Phone (interactive model) http//www.cisc
o.com/en/US/products/hw/phones/ps379/prod_presenta
tion0900aecd805abe4d.html Plus many other
things Roadmap for Unified Communications,
Security, Wireless, Routing/Switching, Storage
Networking Competitive Information (Microsoft,
Avaya, Nortel, Mitel, etc.)
75
Best In Class Solutions

• SIGMAnet partners with Cisco-centric product
  suppliers that are best in class well only
  sell you the 1 product. If you want 2, youre
  on your own! ?

Clarus Systems, the leader in Cisco IP Telephony
testing and documentation solutions, offers 2
products ClarusIPC Certification ClarusIPC
Operations which are the only software available
on the market today which documents validates
all aspects of a Cisco IP telephony environment
to ensure it meets actual user functionality
requirements at the time of deployment.
http//www.clarussystems.com/ Netreos
OmniCenter family of network and security
management products allow any size organization
to easily manage applications, systems, and
networks -- including IP Telephony! Our
self-contained, agentless, and clientless
architecture ensures rapid deployment, seamless
integration, and minimal administration. OmniCente
r provides real-time fault management,
performance management, service-level-agreement
(SLA) management, device and configuration
management, and security management, all in an
easy-to-use consolidated web interface.
OmniCenter is specifically designed to greatly
reduce the cost and complexity of managing IT
resources. http//www.netreo.net/
Multi-Factor Authentication (MFA), provides
cost effective secure user authentication for
online transactions. MFAs SecureAuth uses patent
pending technology to uniquely offer secure
token-less, out of the box integration, to most
Microsoft applications including Outlook Web
Access. The SecureAuth also offers out of the box
integration to Microsoft .NET Forms
Authentication. There are no other solutions that
offer a more complete, secure, token-less, out of
the box integration to vital enterprise
resources. SecureAuth seamlessly places a
security object, such as a X.509 certificate,
onto the users system with no user prompts or
user intervention, of any kind. This is done
with, our patent pending technology and hosted
web services, no PKI infrastructure and no client
side SSL. http//www.multifa.com/ Sagem
Interstars XMediusFAX fax server is the world's
first and only software fax server! XMediusFAX
transmits faxes in real time using VoIP gateways.
Double the ROI on your VoIP investment, and start
realizing productivity gains today with
direct-to-desktop fax integrated with Outlook,
Notes SMTP email. Automate document transaction
processes with production faxing. Award-winning,
secure, fast, and HIPAA-compliant.
http//www.interstarinc.com/
76
Best In Class Solutions

• SIGMAnet partners with Cisco-centric product
  suppliers that are best in class well only
  sell you the 1 product. If you want 2, youre
  on your own! ?

Netriplex, the leader in anti-spam, remote
backup, eBusiness hosting, and critical dns
services. http//www.netriplex.com/
ANTI-SPAM MOST EFFECTIVE SPAM BLOCKER -- Over
99 catch rate of spam and 100 of viruses.
Netriplex's spam blocker was rated the most
effective of 36 competitors by Network World
Magazine (Nov. 2004). MOST SECURE SPAM BLOCKER --
Off-site pre-filtering eliminates spam viruses
far away from your network. Largest high-speed
global network safely queues email if your server
is down. LOWEST COST SPAM BLOCKER -- Free version
can be upgraded for under 1 per user per month.
Restores employee productivity and IT resources
giving immediate return on investment. EASILY
DEPLOYED -- A simple DNS MX record change takes
under 2 minutes. No hardware or software, no
upgrade or maintenance hassles, no staff or admin
training. MOST FLEXIBLE SPAM BLOCKER -- Full
administrative console plus quarantine access
(see demo at website). Powerful email management
features, corporate policy enforcement full
reporting utility. AND... the most responsive
customer support in the industry -- 24/7 REMOTE
DATA BACKUP With Netriplex Remote Backup, it's
easy to maintain confidence in your data. Our
Remote Backup Solution is extremely easy to
install and even easier to use. Just download our
software onto your computer, select your files
and start backing up today from anywhere, via the
Internet! PREMIUM HOSTING SOLUTIONS For
companies who want 100 uptime, unsurpassed
reliability, global diversity and rock solid
performance. CRITICAL DNS SERVICES Minimal
Upfront Investment 100 Uptime Guarantee DNS
Management Tool via the Web 32 Globally
Positioned Name Servers ensures that there is no
single point of failure Name Servers are on a
redundant network with multiple high-speed
connections to the internet Proprietary, secure
non-BIND software 24/7/365 DNS monitoring and
management 24/7/365 technical/customer support
77
Best In Class Solutions

• SIGMAnet partners with Cisco-centric product
  suppliers that are best in class well only
  sell you the 1 product. If you want 2, youre
  on your own! ?

PAETEC, a leading provider of cost effective
voice/data communications with first-rate service
and talented engineering. http//www.paetec.com
SIGMAnet has implemented numerous MPLS and
other services offered by PAETEC. PAETEC
performs FREE ROI analyses/audits of your current
voice/data connectivity nearly 100 of the time
their personalized account team finds significant
savings which can then be used to purchase new
Cisco gear to upgrade/extend your existing
network using SIGMAnets state-of-the-art designs
for Unified Communications, indoor/outdoor mesh
Wireless, Security, Storage Networking, LAN/WAN
infrastructure and more! A lot of providers
merely talk PAETEC SIGMAnet deliver! Imagine
the benefit of having your carrier and your
network equipment/services provider running
together in lock-step with your goals!
? Founding Principles PAETEC Communications was
founded in 1998 when CEO Arunas Chesonis and a
core team of visionary executives recognized that
existing telecommunications providers were
failing to respect the most important factor
governing the long-term success of any business
-first-rate customer service. PAETEC was founded
on the principle that extraordinary customer
service is the essential prerequisite to
financial success. With over 200 years of
combined experience in telecommunications and
information technology, PAETEC's executive team
has crafted a dynamic corporate culture that
emphasizes people as the essential corporate
asset, and world-class partnerships as the
foundation for long-term business growth.
78
SIGMAnet 1 CSAT in USA

• We want any excuse to earn your business! 90 of
  our Fortune 500 customers have stayed with us
  over the last 20 years, and for good reason.
  We Take Care of IT!
• Cisco Partner Locator http//www.cisco.com/go/par
  tnerlocator

Less than 30 of all Cisco partners have a gold
star for customer satisfaction excellence.
SIGMAnet is proud to have a 4.88/5.0 rating
(97.6) (as of 2/1/2007) which mirrors our more
than 20 year commitment to our customers.
79
Contact Us TODAY!

• We want any excuse to earn your business! 90 of
  our Fortune 500 customers have stayed with us
  over the last 20 years, and for good reason.
  We Take Care of IT! ?

Mike L. Chase, CCIE 7226 Director, Cisco
Advanced Technology Solutions mchase_at_sigmanet.com
Robert Wasson, CCSP SE Manager LA/IE Region,
Cisco Advanced Technology Solutions rwasson_at_sigman
et.com I-ning Yang, CCNP, CCVP, CCDP, CCSP,
CSE SE Manager SD/OC Region, Cisco Advanced
Technology Solutions iyang_at_sigmanet.com Steve
Brokaw, CCVP SE Manager PHX Region, Cisco
Advanced Technology Solutions sbrokaw_at_sigmanet.com
Abe Ali Director, HP/MS Advanced Technology
Solutions aali_at_sigmanet.com