The Importance of Business Etiquette Week

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The Importance of Business EtiquetteWeek 3
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Greetings

• Q Regarding handshakes, which of the following
  is true?
• Men should shake a womans hand just like he
  would another mans, only more lightly.
• A man should gently kiss a womans hand.
• Men should shake hands with women much like one
  would hold a plate, by gently taking the fingers
  of her right hand between his thumb and fingers.
• Men should pump a womans hand 5 times before
  releasing it this shows you were glad to greet
  that person.
• Q When should an adult woman rise from her chair
  when being introduced to someone?
• Usually when introduced to someone who is much
  older or very prominent.
• Never.
• Always.
• Only when being introduced to another woman.
• Only when being introduced to a man.

3
Greetings

• Q Regarding handshakes, which of the following
  is true?
• Men should shake a womans hand just like he
  would another mans, only more lightly.
• A man should gently kiss a womans hand.
• Men should shake hands with women much like one
  would hold a plate, by gently taking the fingers
  of her right hand between his thumb and fingers.
• Men should pump a womans hand 5 times before
  releasing it this shows you were glad to greet
  that person.
• Q When should an adult woman rise from her chair
  when being introduced to someone?
• Usually when introduced to someone who is much
  older or very prominent.
• Never.
• Always.
• Only when being introduced to another woman.
• Only when being introduced to a man.

4
Table Manners

• T F If the meal is not buffet style, then you
  should usually wait until everyone is served
  before eating.
• T F When eating soup, you should spoon the
  soup toward you.
• The American style of using a knife and fork is
  best described by which of the following?
• There really are no rules for using knives and
  forks in America Europeans are the only ones
  with knife-and-fork customs.
• The knife is held in the left hand and the fork
  is held in the right. Food may be placed in your
  mouth while the knife remains in the left hand.
• The fork is always held in the right hand when
  cutting the food and eating it.
• The fork is held in the left hand while the food
  is cut with the right. The knife is then placed
  across the plate and the fork is transferred to
  the right hand.

5
Table Manners

• T F If the meal is not buffet style, then you
  should usually wait until everyone is served
  before eating.
• T F When eating soup, you should spoon the
  soup toward you.
• The American style of using a knife and fork is
  best described by which of the following?
• There really are no rules for using knives and
  forks in America Europeans are the only ones
  with knife-and-fork customs.
• The knife is held in the left hand and the fork
  is held in the right. Food may be placed in your
  mouth while the knife remains in the left hand.
• The fork is always held in the right hand when
  cutting the food and eating it.
• The fork is held in the left hand while the food
  is cut with the right. The knife is then placed
  across the plate and the fork is transferred to
  the right hand.

6
Business Meals

• Dont forget that there are other people dining
  they dont want your business interfering with
  their meal. Find a table located at the edge or
  at the back of the dining area.
• Keep your voice low and pleasant.
• Dont load up the table with sunglasses, keys
  and a plethora of electronic gadgets.
• In you have cell phone or pager, turn on the
  vibrating option.
• Take the worst seat. Motion for your guest to
  follow the maitre d to the table. Allow your
  guest to have the best seat. Guests should never
  sit looking at a mirror or toward the kitchen
  door.
• Unless the need to transact business is urgent
  and you and your guest(s) have agreed to get
  right down to business, dont discuss business
  matters until the end of the meal.