Wounded Warrior Regiment American Legion

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Wounded Warrior RegimentAmerican Legion
UNCLASSIFIED
Colonel Greg BoyleCommanding OfficerWounded
Warrior Regiment
6 FEB 2008
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Agenda

• 0830 Command Brief
• WWR HQ Con Room- Colonel Boyle
• 0920 WWOC Tour
• Marsh Building - LtCol Mattingly
• 1015 WWCC tour
• SERCO Dumfries Ms Gordon/LtCol Maxwell

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The Wounded Warrior Regiment will provide and
facilitate assistance to wounded/ill/injured
Marines, Sailors attached to or in support of
Marine units, and their family members,
throughout the phases of recovery.
Mission Statement
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Intangibles

• Marines taking care of Marines
• Small unit leadership
• Unity of Command
• Caring and Concerned Leadership (CMC down to
  Squad Leader)
• Immediate unit integration with positive
  command-control
• Personal Relationships
• With the Wounded Warrior
• With their families
• With fellow WWs at WW Barracks
• Unit Affiliation
• Culture
• Trust and Credibility
• Esprit de Corps - Marine for Life
• Cant quantify Semper Fidelis
• Its not a process, its a relationship

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Single Command with Strategic Reach
WWR services the Total Force Active
Duty/Reserve/Retired/Former Marines
Quantico
Landstuhl
CAMLEJ
CAMPEN
Okinawa
Get correct numbers
Hawaii
WW Regiment
Guam
WW Battalion/Companies
Level of Effort Current (T/O) 170 Contractor
Support 24 Future (TOCR) 320
Patient Affairs Team/ VA Polytrauma Rehab Center
LNOs
District Injured Support Cells
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WWR Organization
Deputy Commandant for Manpower and Reserve
Affairs Headquarters Marine Corps Quantico, VA
(DC MRA)
Wounded Warrior Regimental Headquarters,
Quantico, VA (WWR)
Wounded Warrior Battalion-West Camp Pendleton, CA
(WWBN-W)
Wounded Warrior Battalion-East Camp Lejeune, NC
(WWBN-E)
Mississippi River
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Wounded Warrior Battalion - East
Camp Lejeune, NC LtCol Tom Siebenthal
WWBN-E
Landstuhl
BAMC
NNMC
NHCL
WRAMC
VA PRCMinn
NH Portsmouth
Andrews
I/Is East
VA PRC Tampa
VA PRC Richmond
I-Is are our PAT teams
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Wounded Warrior Battalion - West
Camp Pendleton, CA LtCol Charles Johnson
WWBN-W
NHCP
NHTP
Balboa
WWC Hawaii
VA PRC Palo Alto
I/Is West
Tripler Guam Okinawa
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WWR Staff
CO
Current Ops
SgtMaj
Future Ops
XO
Advisor
Marine For Life
GS/ S - 4
S-3
Strategic Comm
S-1
Medical
Bureau of Medicine Rep
Tiger Tm
Charitable Orgs
Tracking/ Accountability
Operations Center
Traumatic Svc Mbr Grp life Ins
Reserve medical
Legal
Admin
Liaisons
Public Affairs
Jobs/ Transition
Legislative
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OEF/OIF Wounded
8456 Marines Sailors
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Customer Facing

• Hearing
• Understanding
• Responding

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WWR Structure for Personal Contact and Feedback
Wounded Warrior Operations Center
Strategic
Wounded Warrior Battalion - East
Wounded Warrior Battalion - West
Operational
Wounded Warrior Call Center
VA Liaisons
Patient Affairs Teams
Distric Injured Support Cells
Hometown Links
Medical Readiness Teams
IIs
Reserve Medical
Tactical
Response

• Marine Family
• Feedback

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Customer Facing - Hearing

• WWR Call Center (Outreach/Receive Calls)
• Primary way to hear from Marines not in an active
  status
• Leadership (CMC down to Squad Leader)
• Primary way to hear from Marines in active status
• Personal Relationships
• With the Wounded Warrior
• With their families
• With fellow WWs at WW Barracks
• Unit Affiliation
• WW Battalion Call Centers
• Culture
• Trust and Credibility
• Esprit de Corps - Marine for Life
• Cant quantify Semper Fidelis

• Active Duty Issues
• Benefits
• TSGLI
• Awards

• Former Marine Issues
• PTSD/TBI
• VA
• Personal Finance

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Customer Facing - Understanding

• Unity of Command
• Allows Information Collection, Analysis, and
  Response from Patient Affairs Teams to Battalions
  to Regiment
• Wounded Warrior Operations Center
• Quarterly Service Program Meetings
• SOC Line of Action Meetings
• Commission Reports/Participation

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Wounded Warrior Operations Center (WWOC)
Presidential, Congressional, General Officer,
Inquiries
Charitable Orgs LNO
VA DOL Reps
Cases
WWR Medical Case Manager Surgeon
Wounded Warrior Ops Center
II Staffs
Cases
Hometown Links
Bn-West Call Center
Cases
District Injured Support Cells
Bn- East Call Center
Veterans Service Orgs
WWR Call Center
Non-Medical Case Management
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Customer Facing - Responding

• Solving Marine problems every day
• Facilitate non-profit support
• Addressing systemic care issues through
• Service or Department policy proposals
• Departmental coordination
• Interagency coordination
• Legislative proposals

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Joint Interaction and Feedback
DoD
SOC
VA
Note USMC has direct line to VA and DOL
Quarterly WW Program Meetings
Service HQs
Army Wounded Warrior
Air Force Wounded Warrior
Navy Safe Harbor
SOCOM Care Coalition
USMC Wounded Warrior Regiment
Wounded Warriors
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Joint Interaction

• Participation of WWR with Senior Oversight
  Committee / Lines of Action
• JTF CAPMED
• WWR / Safe Harbor Cooperation
• Quarterly Service WW Program meetings
• Army Wounded Warrior
• Navy Safe Harbor
• Air Force Wounded Warrior
• SOCOM Care Coalition
• CJCS Special Advisor on WW Issues

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WWR Assessment Process

• Internal
• Command Visits
• Townhall Meetings
• Surveys/ Data Analysis
• Bn Weekly SITREPs
• WWR Inspections
• Tiger Team

• External
• Leadership visits
• CONGRINTS
• DOD/DON/USMC IGs
• Surveys (DoD/ Contractor)
• GAO Studies
• Anticipated

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Phase I Accomplishments

• Wounded Warrior Call Center
• Wounded Warrior Operations Center
• Staffing Requirements Established (Mil/Civ/Ctr)
• Patient Affairs Team Transition Plan
• Job Transition Cell (VA and DOL Reps)
• MOAs VA, Bases, MEFs, Naval Hospitals
• Tiger Teams
• IT Solutions
• Wounded Warrior Website
• MCWIITS Reports Module
• MCWIITS Accountability and Tracking Module
• Charitable Organization Cell

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Phase II Way Ahead

• Develop Strategic Communications Plan
• Propose FY09 Legislative Initiatives for WII
• Develop Deck-plate feedback mechanism
• Execute Patient Affairs Team Transition Plan
• Implement MCWIITS Case Management Module
• Establish Future Operations Cell (FOPS)
• Develop East/West Coast WW Complexes
• Hospital/Barracks/Fisher House/Reception Center
• Explore Medical Centric Partnerships
  (Military/Civilian/TRICARE)
• Develop plan for delivery of services/support
  opportunities from
• Veterans Service Organizations
• Non-profit and Charitable Organizations
• Retirees/Volunteers/Ombudsmen
• Identify Vocational Rehabilitation Education
  (VRE) opportunities
• Develop Family Readiness Plan

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WWR/Safe Harbor Collaboration

• Strategic Planning and Future Operations
• Charitable Organizations Coordination
• Legislative Issues
• Reintegration Support (Job Transition Services)
• Wounded Warrior Call Center
• Information Technology Systems (Non-Clinical Case
  Management Tracking System)

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Questions?