Jerry Held

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(No Transcript)
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Streamline Business Processes in Real Time with
Business Activity Monitoring
Session id 40290

• Prashant NemaPrincipal Product Manager
• Oracle Corporation

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Agenda

• The Corporate Business Process
• The Business Process Management System
• Business Process Integration
• Business Process Optimization

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Manual Business Process Basics

• What is the Business Process?
• Manifestation of a corporate activity
• Who are the Participants in the Process?
• People, Systems, Other processes
• How do I want the process to be Executed?
• Manual, Automated, or Hybrid
• What Control do I have on the process ?
• Activate/deactivate, Check Status, Monitor route
  of Flow
  
• Can I Optimize the Business Process?
• Efficiency, Behavior, Exceptions, Breakup/Merge

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Manual Business Process Basics An example
Purchasing Dept.
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Purch. Manager
Dept. Employee
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1
3
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Dept. Manager
Suppliers
Procurement Process
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Manual Procurement Process Reflect the Basics

• What is the Business Process?
• Manifestation of a Procurement activity
• Who are the Participants in the Process?
• Employees, Dept Managers, Purchasing Dept,
  Systems to create documents, supplier selection
  processes, Suppliers
  
• How do I want the process to be Executed?
• Dont have a choice, Mostly Manual
• What Control do I have on the process ?
• Very little or no control, Now way monitor route
  of Flow
  
• Can I Optimize the Business Process?
• Miniscule or None, No metrics to decide

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Real-time Business Monitoring?

• Dept Manager
• Where is a requisition now that I approved or
  rejected? - NO
  
• What is the total cost in supplier orders raised
  for my Dept this month and YTD? - NO
  
• Purchasing Manager
• How many invalid requisitions were sent and
  rejected for the particular Dept this month? -
  NO
  
• What is the status on all the open requisitions
  for purchase? - NO
  
• VP of Purchasing
• Average time taken to handle a requisition? - NO
• Can we Improve or Optimize the Procurement
  Experience? - NO
  
• Chief Operations/Process Officer
• End to end status of an the Procurement Process -
  NO

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Agenda

• The Corporate Business Process
• The Business Process Management System
• Business Process Integration
• Business Process Optimization

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Business Process ManagementSystem(BPMS) - Basics

• Discover the Business Process
• Manifestation of a corporate activity
• Model the Actions Participants
• People, Systems, Other processes
• Deploy and Execute the process
• Manual, Automated, or Hybrid
• Manage the process
• Activate/deactivate, Check Status, Monitor route
  of Flow
  
• Optimize the Business Process
• Efficiency, Behavior, Exceptions, Breakup/Merge

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OracleAS Integration as BPMS
Design-Time
Run-Time
Model
Design-TimeRepository
Run-TimeRepository
Deploy
Process Engine
Adapters
B2B Engine
Oracle Application Server 10g(J2EE)
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OracleAS Integration BPMS - An example
Procurement Process
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BPMS for Procurement Process Reflect the Basics

• Discover the Business Process
• Manifest the Procurement activity
• Model the Actions Participants
• Employees, Purchasing Dept, Systems to create
  documents, supplier selection processes,
  Suppliers
  
• Deploy and Execute the Process
• Hybrid Manual Automated
• Manage the process
• Complete control. Monitor route of Flow
• Optimize the Business Process?
• Yes. Collect Process metrics Monitor Business
  activities

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Real-time Business Monitoring?

• Dept Manager
• Where is a requisition now that I approved or
  rejected? - YES
  
• What is the total cost in supplier orders raised
  for my Dept this month and YTD? - YES
  
• Purchasing Manager
• How many invalid requisitions were sent and
  rejected for the particular Dept this month? -
  YES
  
• What is the status on all the open requisitions
  for purchase? - YES
  
• VP of Purchasing
• Average time taken to handle a requisition? -
  YES
  
• Can we Improve or Optimize the Procurement
  Experience? - YES
  
• Chief Operations/Process Officer
• End to end status of an the Procurement Process -
  YES

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Agenda

• The Corporate Business Process
• The Business Process Management System
• Business Process Integration
• Business Process Optimization

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OracleAS Integration BPMS beyond The Three
foundations
EndPoint Mgmt
Process Mgmt
Data Mgmt
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All Your ProcessesBusiness Process Management
request
End Points
BPM
po
notification
Events
poa
Process Flows
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All Your End PointsEnd Point Management
Legacy System
Packaged Application
Internal App
Processes
Internal App
EPM
Supplier
customer
Custom Application
Trading Partner
Events
Applications Trading Partners People
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All Your DataEvent Management
End Points
Processes
Order as SAP iDoc
EM
Reqquistion in OAG
Supplier Via RosettaNet
Translation Transformation Validation
Supplier Via EDI
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OracleAS IntegrationBusiness Process Integration
Services More
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Agenda

• The Corporate Business Process
• The Business Process Management System
• Business Process Integration
• Business Process Optimization

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Business Optimization
Business Process Optimization
Business Activity Monitoring
Business Process Monitoring
Business Process Integration
Customers
Packaged Apps
Legacy Systems
Trading Partners
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Path to Business Optimization

• Leverage your Business Data, Processes and
  Systems
  
• Deploy a Business Process Integration(BPI)
  Platform
  
• Model and Run Manifest Business Processes
• Integrated Enterprise - Automation, transparency
• Business visibility Process Monitoring
• Create Business Indicators to measure against
  Activity Monitoring
  
• Evaluate Process Efficiencies Streamline your
  Business Processes

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Business Process Monitoring (BPM)

• Needs a BPI platform
• Its not BPI Infrastructure administration (I.e.
  in OEM)
  
• Allows to know the current status of my Business
  Process Instances
  
• Check for Errors raised in my Process Flow
• Represents the Path or route taken by Business
  Events participating in the Business Process
  
• Ability to monitor Long lived Processes
• Current Step of Execution,
• State of Error,
• Completed in time

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Procurement Process Monitoring
Status check document Waiting for Supplier Or
der
Status Not Started
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Business Activity Monitoring (BAM)
Enabled by an Event driven Process Integration
Platform Meta Model based Runtime Repository Ess
ential tool for the Real-time enterprise
Business advantage early signs, proactive
actions, allows longer response
Answer questions like Invalid requisitions reje
cted by Purchasing for a Dept this month 20
Average Order and total cost in Purchasing this
YTD(or month) 2 M
Agreements Connections
Business Metadata Alert Definitions
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Procurement Activity Monitoring
Manufacturing Budget for year 12 M
Multiple Suppliers provide year round
Dept. Manager wants to prevent monthly purchases
over 1M Self sets a Activity Monitor for requisit
ion totals for 0.8 M for the month.
If reached before 27th of Month
Proactively allows Manager to prevent further
purchases Hold current open requisitions in Purch
asing, identify and cancel if required
Detect Early Respond Quickly
Agreements Connections
Common Data and Meta data Repository
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Business Process Optimization (BPO)

• BPI BPM BAM enables BPO
• Business optimization
• Efficient Business Processes
• Reduced Operation Costs
• Improved Customer Service
• BPO answers questions like
• How long does it take to handle a requisition?
  2 days
  
• What is the average supplier response time? 1
  day
  
• What are the ineffective or least used processes
  in the Organization?
  

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Procurement Optimization
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D E M O N S T R A T I O N
Business Process Optimization with OracleAS
Intgegration
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Business Process Streamline - Future releases

• Process Monitoring Console
• Monitoring Reports
• Save, Schedule and Deliver
• Activity Reports
• Alert Manager, Notification
• Optimization Reports
• Business Process Attributes
• Impact analysis
• Manage Process status On Demand
• Alert Manager
• Portal/Discoverer Integration

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Session Summary

• The Corporate Business Process
• The Business Process Management System
• Business Process Integration
• Business Process Optimization

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(No Transcript)