The Awareness Challenge in Business and Health Care Atlanta Health Science Library Consortium Meetin

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The Awareness Challenge in Business and Health
CareAtlanta Health Science Library Consortium
Meeting Sept. 18, 2003Atlanta Medical Center,

• Elizabeth Christian Jackson, M.Ln,M.S.
• Mercer University
• Southern School of Pharmacy

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Who Are Your Health Care Administrators ?

• And how do their information needs differ from
  your other patrons ?

Janice Dubow Vice President of Patient
Care Northside Medical Center
Andrew Agwunobi President and Chief Executive
Officer of Grady Health System
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Categories of Health Care Administrators

• CEOsGroup Practice ExecutivesHealthcare
  Consultants Hospital ExecutivesManaged Care
  ExecutivesNurse ExecutivesPhysician
  Executives

• Post Acute /Chronic Care ExecutivesRural
  Healthcare ExecutivesSystems Healthcare
  Executives

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Example DeKalb Medical Center

• President/Chief Executive Officer
• Senior Vice President/Chief Financial Officer
• Senior Vice President of Corporate Services
• Vice President of Patient Relations/Compliance
• Vice President of Primary Care
• Chief Information Officer
• Vice President of Corporate/Community Services
• Vice President of Patient Care Services/Chief
  Nursing Officer
• Vice President of Medical Affairs
• Vice President of Decatur Health Resources

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But remember, at any point virtually any
professional employee could be practicing health
care administration
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Include Health Care Administration as Part of
Your Library Professional Information Web page
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Example of a Hospital WebpageTreadwellLibrary.
Massachusetts General Hospital Library
Healthcare Administration Links

• http//www.mgh.harvard.edu/library/default.asp?tm
  npagehealadm

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This Afternoon We Will be Beginning to Create
Similar Pages
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At the Conclusion of this Slide Presentation You
Will Divide into Small Groups and Plan a Page
that is Specific to One of Your Libraries
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Now I am going to suggest a process for
developing a Search Strategy for Health Care
Administrators page, as opposed to a List of
Links which you might want to adapt as part of
your page.
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A search strategy page versus a List of Links
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U.S. Army-Baylor University Graduate Program in
Health Care AdministrationLinks of Interest
This is a List of Links

• DECISION MAKING AND EPIDEMIOLOGY      
• FINANCE      
• GOVERNMENAL
• NEWS         
• STATISTICS      

• JOURNALS      
• LIBRARIES
• MEDICINE AND HEALTH      
• META SEARCH ENGINES      
• PROFESSIONALRESEARCH      
• STATISTICS

http//www.cs.amedd.army.mil/Baylorhca/links.htm
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This Is One Possible Search Strategy Page for the
Health AdministratorEach of these steps would
link to the relevant resources
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Search Strategy

• Start with a Search Engine a general one and
  then a health science one.
• You may have the answer to your question at this
  point.
• If not, then categorize your question these are
  the most likely categories
• First use the web page leading to a few specific
  sites
• If your answer is not here, then move to a web
  page that is a list of lists
• If you still have not found your answer search
  examine one of the large academic health science
  libraries guides to reference materials in health
  care administration

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Steps 1 and 2

• Get In
• Get Out
• Get On with Your Life
• A Chilis registered trademark

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Search Engines

• SPECIALIZED METASEARCH ENGINES
• .
• Medical Matrix - Ranked, peer reviewed, annotated
  and updated clinical medical resources
• MedWeb Biomedical Internet Resources -
  Searchable collection of 8,000 biomedical links
  from Emory University
• HealthWeb - Evaluated non-commercial resources
  compiled by 21 medical libraries
• Copied from
• http//library.uchc.edu/resource.html

• GENERAL SEARCH
• ENGINES
• Google
• http//www.google.com/
• Check the Search Engine Watch for Other Search
  Engines
• http//searchenginewatch.com/

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Step 3

• Categorize the Question

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What Questions are Your Administrators Asking ?

• Please write one question on a card right now.
• We will then compare the questions against the
  categories that I am suggesting and see if we
  need to add additional categories.

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Do Your Questions Seem to Fall into These
Categories ?

• Definitions, Acronyms, and Coding
• Directories
• Facilities
• Georgia
• Human Relations
• Law and Regulations
• Managed Care

• Management
• Marketing
• Medicare and Medicaid
• News
• Policy
• Quality and Accreditation
• Statistics

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Steps 4 and 5
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For Each Category Chose

• Approximately three web sites that would probably
  answer most questions that you receive
• Approximately four web sites of links of pages
  that might lead to the answer

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Selection Criteria First ChoiceSources from
the National Library of Medicine, Academic
Institutions or Professional Associations
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A Very Current and Exhaustive List for Selecting
Materials
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".....What are the key resources in health
economics? The National Library of Medicine
contracted with AcademyHealth to tackle this
question and develop a report with a core list of
materials (books, journals, websites and
bibliographic databases) and a desired list of
books and journals in the field of health
economics. The lists are primarily geared to
individuals who are new to the field or
unfamiliar with the various resources on health
economics and need to acquire and/or access
publications, databases, and websites in the
health economics domain....."
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• The National Information Center on Health
  Services Research and Health Care Technology, US
  National Library of Medicine AcademyHealth,
  January 13, 2003
• http//www.nlm.nih.gov/nichsr/corelib/hecon.pdf

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CAUTION THIS IS A REPRESENTATIVE LIST OF LINKS,
IT IS NOT A COMPREHENSIVE LIST AND SELECTION IS
ALWAYS SUBJECTIVE
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Definitions, Acronyms, and Coding Selected Sites

• Medlineplus Medical Dictionary
• Medlineplus Encyclopedia
• Glossary of Health Care and Health Care
  Management Terms compiled by Laura Larsson
• http//depts.washington.edu/hsic/resource/glossary
  .html
• Pam Pohly's Net GuideGlossary of Termsin
  Managed Health Care http//www.pohly.com/terms.htm
  l
• Acronyms and Initialisms for Health Information
  Resources
• Marie-Lise Shams
• http//www.geocities.com/mlshams/acronym/acr.htm

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Definitions, Acronyms, and Coding Links Pages

• MedBioWorld Online Medical and Scientific
  Dictionaries
• http//www.sciencekomm.at/advice/dict.html
• Doctors Page. Coding Resources
• 17 links
• http//www.doctorspage.net/coding.asp
• Glossaries
• http//depts.washington.edu/hsic/refdesk/glossarie
  s.shtml

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Directories Selected Sites

• HospitalWeb
• 1871 hospital websites
• adams.mgh.harvard.edu/hospitalwebusa.html
• AMA Physician Select
• http//www.ama-assn.org/aps/amahg.htm
• Director of Physician Groups and Networks
• Subscription service
• http//www.dpgn.com/

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Directories Links Pages

• Medlineplus - Directories
• http//www.nlm.nih.gov/medlineplus/directories.htm
  l
• Librarians Index to the Internet. - Telephone
  Directories
• 21
• http//lii.org/search?query"TelephoneDirectories
  "searchtypesubject

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Georgia Selected Sites

• Atlanta Business Chronicle
• Subscription required for full text
• http//www.bizjournals.com/atlanta/
• Georgia Division of Public Health
• http//www.ph.dhr.state.ga.us/
• Georgia Hospital Association
• http//www.gha.org/
• Georgia Health Care Facilties
• http//www.business.com/directory/healthcare/facil
  ities_and_health_systems/

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Georgia Links Pages

• Georgia.gov
• http//www.georgia.gov/00/home/0,2125,4802,00.html
  
• Georgia Emergency Nurses Association Related
  Sites in Georgia
• http//www.georgiaena.com/links/Georgia_sites.html
  
• State Health Facts Online
• Kaiser
• http//www.statehealthfacts.kff.org/

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Human Resources Selected Sites

• Occupational Outlook Handbook
• http//www.bls.gov/oco/
• CompGeo Online fee. Lowest price for specific
  request 30.00
• http//www.compgeo.net/

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Human Resources- Links Pages
Toolbox for Health Management
Administration Pamela J. Pohly, Consulting Firm
Manager http//www.pohly.com/admin.html NOTE
While this is a commercial page there are links
to it from many academic web pages. It is current
and exhaustive.
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Law and Regulations Selected Pages

• Code of Federal Regulations
• http//www.access.gpo.gov/nara/cfr/
• Unannotated Georgia Code
• http//www.legis.state.ga.us/cgi-bin/gl_codes_deta
  il.pl?code1-1-1
• GPO Access
• http//www.gpoaccess.gov/multidb.html

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Law and Regulations Links Pages

• Duke Center for Health Policy, Law and Management
  
• Links Page
• http//www.hpolicy.duke.edu/cyberexchange/
• HierosGamos
• Guide to Health Law
• http//www.hg.org/health.html
• Health Hippo
• Links page
• http//hippo.findlaw.com/hippohome.html
• Georgia State University College of Law Library
• Finding Legal Information on the Weg
• http//law.gsu.edu/lawlibrary/research/LegalInfoOn
  Web.htm

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Managed Care Links Pages

• Medweb Managed Care
• 21 links
• http//170.140.143.146/MedWeb/FMPro?-DBRecords.fp
  3-Formatkw_records.htm-errorsearch_kwerror.htm
  -Max25-OpcnsubjectHealth_CareManaged_Car
  e-TokenHealth_Care_Managed_Care-SortfieldLnk
  _txt-Find
• Medlineplus Managed Care
• Includes Medline Link with preset search
• http//www.nlm.nih.gov/medlineplus/managedcare.htm
  l
• Managed Care Web Toolkit
• Managed Care Knowledge Resource Center for
  professionals
• http//www.mcol.com/links.htm

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Now for the Books and Journals
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Where are the Best Print Books ?

• The National Information Center on Health
  Services Research and Health Care Technology, US
  National Library of Medicine AcademyHealth,
  January 13, 2003
• http//www.nlm.nih.gov/nichsr/corelib/hecon.pdf
• CMU OCLS Selected Booklist
• HEALTH SERVICES
• http//ocls.cmich.edu/healthbklist.htm

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Marketing and Management and Policy

• Search Journals through GALILEO databases. These
  databases include some fulltext journals
• ABI/Inform (Proquest)
• Business Source (at Ebsco)
• Medline (at Ebsco).
• Wilson Omni File
• www.galileo.usg.edu/
• Business Source Ebsco
• Medline Ebsco
• Wilson -
• http//www.galileo.usg.edu/

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Comment about GALILEO

• These GALILEO databases are all available to
  public libraries in Georgia
• Your patrons may need to use a public library
  password
• Georgia Public Library Websites
• http//www.public.lib.ga.us/pls/publibs/plsites.ht
  ml

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Here You May Want to Link to Your Own Catalog or
Interlibrary Loan Search Form
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Marketing, Management, and Policy

• Books
• Amazon
• http//www.amazon.com/exec/obidos/search-handle-fo
  rm/002-5940329-9574424
• Barnes and Noble
• http//search.barnesandnoble.com/booksearch/result
  s.asp?WRDhealthcareadministrationuserid2UWPNL
  INFZcds2Pid946
• Majors
• https//www.majors.com
• Georgia State University Pullen Library
• GIL-Keywords Health Care Management
• http//gil.gsu.edu/cgi-bin/Pwebrecon.cgi?FT2Bhea
  lth2Bcare2BmanagementHIST1CNT25recordspe
  rpageDBlocalphrase_type3SUBMITGO

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Medicare and Medicaid Selected Sites

• Centers for Medicare Medicaid Services
• Formerly the Health Care Financing Administration
  (HCFA).
• http//www.cms.hhs.gov/
• Medicare
• http//www.medicare.gov/

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News Selected Sites

• Agency for Health Care Administration
• http//www.fdhc.state.fl.us/index.shtml
• HRSA Newsroom
• http//newsroom.hrsa.gov/
• Kaiser Family Foundation
• http//www.kff.org/

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News and Current Awareness Services Selected
Sites Continued

• Medlineplus
• The past 30 days of news
• http//www.nlm.nih.gov/medlineplus/newsbydate.html
  
• Healthcare Intelligence Network
• 50 publications
• http//www.hin.com/
• Google Alert
• New sites are mailed to your address from preset
  search
• http//www.googlealert.com/

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Quality Specific Sites

• Agency for Healthcare Research and Quality
• links to guidelines
• http//www.ahrq.gov/
• Joint Commission on Accreditation of Healthcare
  Organizations
• http//www.ganet.org/index/local.cgi
• National Committee for Quality Assurance (NCQA)
• http//www.ncqa.org/index.asp
• HospitalBenchmarks.com
• Subscription 600.00 single user
• http//hospitalbenchmarks.com/
• National Guideline Clearinghouse
• http//www.guideline.gov/

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Quality - Links

• Medweb
• http//www.medweb.emory.edu/MedWeb/FMPro?-DBRecor
  ds.fp3-Formatkw_records.htm-errorsearch_kwerro
  r.htm-Max25-OpcnsubjectHealth_CareQualit
  y_of_Health_Care-TokenHealth_Care_Quality_of_H
  ealth_Care-SortfieldLnk_txt-Find
• Penn State Accreditation Organizations
• http//www.hhdev.psu.edu/hpa/links/index.htmlACCR
  ED

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Statistics Selected Sites

• Fedstats
• http//www.fedstats.gov/
• Firstgov
• http//www.firstgov.gov/
• HCUP data collected by individual States
• .http//www.ahcpr.gov/data/mepsnet.pdf
• Medical Expenditure Panel Survey
• http//www.meps.ahrq.gov/
• National Center for Health Statistics
• http//www.cdc.gov/nchs/

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Statistics Links Pages

• Medlineplus Statistics
• http//search.nlm.nih.gov/medlineplus/query?DISAMB
  IGUATIONtrueFUNCTIONsearchSERVER2server2SERV
  ER1server1PARAMETERstatisticsx29y3

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Step 6
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Academic Library Web Pages for Health Care
Administration

• Auburn University
• http//www.auburn.edu/burnsma/ha.html
• Cornell University
• http//www.mannlib.cornell.edu/reference/subjects/
  hlth.html
• George Washington University
• http//fact.gwumc.edu/library/iresources/subjtitl.
  cfm?sHealth20Care20Administration
• Hawaii Medical Library
• http//hml.org/WWW/hospital_admin.html

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Academic Library Web Pages for Health Care
Administration

• Iona College
• http//www.iona.edu/library/research/subjectguides
  /HEALTH1.HTM
• Mary Baldwin College
• http//academic.mbc.edu/library/hca.html
• Oregon State University
• http//osulibrary.oregonstate.edu/research/srg/hel
  adm.htm
• Pennsylvania State University
• http//www.hhdev.psu.edu/hpa/links/
• Seton Hall University
• http//library.shu.edu/distance/sww-hca.htm
• Stonehill College
• http//www.stonehill.edu/hca/links.htm

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Academic Library Web Pages for Health Care
Administration

• University of California San Diego
• http//scilib.ucsd.edu/bml/subjects/hospadm.htm
• University of Michigan
• http//www.lib.umich.edu/govdocs/healpol.html
• University of Southern California
• http//cwis.usc.edu/hsc/nml/e-resources/health.htm
  l
• University of Texas Health Center at Tyler
• http//library.uthct.edu/admin.htm
• University of Washington
• http//depts.washington.edu/hsic/refdesk/
• Western Connecticut State University
• http//www.wcsu.ctstateu.edu/library/b_healthcare_
  administration.html

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Mercer

• Swilley Library. Mercer University
• http//swilley.mercer.edu/pharmacy/healthcare.asp
• Search strategy page
• http//swilley.mercer.edu/search_strategy.htm
• Amy Allison will be revising these during the
  next few months