A National HR Capacity Building Initiative Case Study: Information Technology Institute Ministry of

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A National HR Capacity Building Initiative Case
Study Information Technology InstituteMinistry
of Communications Information Technology -
Egypt15 Years of Human Capital Investment

• Eng. Riham Moawad
• ITI Deputy for Business
  Development

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History

• Established in 1993, as an affiliate to the
  Information and Decision Support Center The
  Cabinet

HE Dr. Atef Ebeid Former Prime Minister Former
Minister of State for Administrative Development
In April 2005, HE Prime Minister Decree for
changing the affiliation of the ITI to the
Ministry of Communications and Information
Technology
HE Dr. Ahmed Nazif The Prime Minister Of Egypt
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Board of Trustees
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Mission

• To pave the way for the evolution of a
  knowledge-based society by developing new
  generations of professionals, enhancing existing
  capabilities and addressing new trends and
  directions through its own state-of-the-art
  programs and in partnership with others

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ITI National IT Booster
Professional Training
More than 4519 professional graduates in IT
through the 9-month program
Skills Enhancement

• Trained more than 120,000 employees through the
  e-government evolution
• EDUEgypt Project

Community Awareness

• In 53 affiliate governorate centers all over
  Egypt
• Training 750,000 Egyptian youth
• Supervision to ensure the education quality
• Technical Support to maintain the ISO certificate

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Geographical Coverage
Mansoura
Alexandria
Cairo
Giza
Assiut
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Train the Trainers
In 53 governorate centers all over Egypt
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Professional Training
4519 Professional in IT
25 of the working force in their category in
Egypt
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9
Professional Training

• Intake 28
• 816 Trainees in 20 Different Platforms

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Guaranteed Quality
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Knowledge Transfer PartnershipStarted 3 years
ago as a program . . . Now it is a TREND
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Industry Accreditation
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IT Offshoring/Outsourcing ServicesTARGET
Egyptian Revenue IT Export Industry to reach 1.1
B by 2010
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Offshoring Services
Directive I Creating the Want

• Create the community awareness and leverage the
  knowledge about Offshore business potentials
  impacts on the Egyptian market.
• Mobilize the ICT companies on augmenting their
  applications and services to penetrate the
  Offshoring outsourcing global markets.

Journalist community awareness session, 28-06-07
Gathering of ICT companies , ITI graduation
party, 9-07-07
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Offshoring Services
Directive II Satisfying the Need
Objective Satisfy the immediate needs of
companies current business leads and Offshore
projects in terms of HR capacity building.
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Offshoring Services
Directive III Developing the Base

Business Development Marketing for ICT
Offshoring Outsourcing Business
Advanced Leadership Program
Successful Project Management in BPOs Offshore
Outsourcing
2days
Outsourcing in Healthcare, Education, ITO
Services- Case Studies
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Offshoring Services
Directive III Developing the Base

• Objective
• Leverage the skills of the companies to get
  engaged in the business of offshore services by
  developing their internal capabilities to the
  international standards.

• International Experts
• Corporate Marketing and Communication - Zensar
  Technologies Ltd, India IBM
• Wipro Technologies, India
• School of Business Informatics and Software
  Engineering University of Technology,
  Mauritius
• Department Management and Economics Donau -
  Universität Krems, in cooperation with PARDIS
  (Projects Research in Diverse Systems)
  Austria

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Offshoring Services
Directive III Developing the Base
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Offshoring Services
Directive IV Securing the Seed
A workforce Ready for Employment

• Securing the fast growth of the industry needs
• continuous pipeline of skilled manpower
• Long Term Action

Mutual Cooperation between MCIT MHE
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EDU Egypt Project
Project Partners
30 December 2007 Protocol Signing
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EDU Egypt Project
30 December 2007 Protocol Signing
13-14 January 2008 Awareness Sessions
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EDU Egypt Project
30 December 2007 Protocol Signing
13-14 January 2008 Awareness Sessions
23 Feb Aug 2008 Training
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EDU Egypt Project
Target
IT Backgrounds
Non-IT Backgrounds
Cairo Univ.

• Computers Information
• All Departments (400).

• Economics Political Science (500).
• Commerce (1000).

Ain Shams Univ.

• Commerce (1000).

• Computers Information
• All Departments (270).

670
2500
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EDU Egypt Project
Program Structure
IT Backgrounds
Non-IT Backgrounds
Within Academic Year
Orientation Promotion Campaign
Qualification Exam
English Placement Test
Soft Skills Training (48 hrs)
Soft Skills Training (48 hrs)
Technical Training ERP(SAP/Oracle/MS) (60 hrs)
After Academic Year
English Soft Skills Training (180 hrs)
Final Exams, Certification, Job Fair, and
Assessment
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EDU Egypt Project
Students Feedback
Instructor's performance in more than great, I
dont think it can get any better
Excellent, Marvelous scientific background as
well as exquisite and easy performance
This course is too late, I think that it was
better for us to study this course in our first
year in college
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EDU Egypt Project
30 December 2007 Protocol Signing
13-14 January 2008 Awareness Sessions
23 Feb Aug 2008 Training
26 March 2008 Industry Engagement
BPO
Mobile Operators
ITeS
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EDU Egypt Project
Industry Engagement
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Academic Accreditation
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Conferences
ICICT ITI International Conference on
Information Communication Technology
ArabMap ITI International Conference on
Geographic Information Systems
DigiMedia ITI International Conference on
Digital Media
2003 2004 2005 2006 2007
ICICT 16 18 Dec,08 Human Capacity Building
for Progress URL www.icict.gov.eg
2004
2005
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ICICT 2008

• Human Capital Development for Progress
• 16 18 December 2008
• Marriott Hotel
• Cairo, Egypt

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ICICT 2008

• Planning for Human Capital Development

• Strategies, Policies, and Methodologies.
• Demand Forecast Models Supply Models.
• Delivery Facility Planning.
• Educator Trainer Development Planning.
• Quality Assurance Assessment Planning.
• Budget Financial Resources Planning.

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ICICT 2008

• Current Status Future Trends

• Market Needs at the National Level.
• Market Needs at the International Level.
• Onshoring Offshoring.
• Globalization and Competitiveness.

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ICICT 2008

• Curriculum Development Delivery Technologies

• Content Planning and Customization.
• Blended Learning Solutions (Self-paced,
  Instructor Led, Virtual Classrooms).
• Digital Libraries, Virtual Laboratories and
  Technology Museums.

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ICICT 2008

• Country Success Stories Worldwide
• (Challenges, Motivations, Initiatives and
  Implementations)

• The Irish Experience.
• The Japanese Experience.
• The Chinese Experience.
• The Indian Experience.
• The Finnish Experience.
• The Filipino Experience.
• The German Experience.

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ICICT 2008

• Discussion Panels

• Authors are encouraged to submit quality panel
  proposals addressing practical/hard won
  experiences in human capital development which
  include (but not limited to)
• Vocational Training
• Education Partnerships (Public/Private -
  Local/International)
• For more info about the conference, you may need
  to visit our website http//www.icict.gov.eg

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Thank you for your kind attention Eng.
Riham Moawad, MSc. ITI Deputy for
Business Development e-mail
Rihassan_at_iti.net.eg
URL www.iti.gov.eg