Media Xchange Manager Briefing

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Media Xchange Manager Briefing
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Media Xchange ManagerTM (MXM)

• Centralized management administration for a
  multi-vendor video network
• Integration with advanced rich media
  applications
• Videoconferencing Bridge (MCU)
• Scheduling
• Instant Messaging Collaboration
• Streaming Video
• IP video telephony features
• H.350 LDAP support
• Support for H.323 and SIP devices
• Scalable up to 5,000 users and500 concurrent
  calls per server

MXM Server
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The Heart of a Managed Rich Media Conferencing
Network
MXM
Multi-Vendor Device Management
MCU
Gateway
Proxy
Directory
Videoconferencing Endpoints
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Benefits of Client/Server Architecture

• Better manageability and control
• In the IP world, there is an opportunity to
  better balance where the functionality, and
  therefore cost, resides
• In the ISDN world, all the functionality had to
  be in the endpoint
• Endpoints can be less expensive and less complex
• Quicker deployment of new applications - once
  implemented on the server, new applications can
  immediately be made available to the users
• Better scalability
• Opportunity for tighter integration with other
  network-centric components (PBXs, policy servers,
  directories)

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MXM-Management Capabilities

• QoS Services
• Bandwidth limits
• Personal (point-to-point, multicast, calls w/
  non-reg users)
• Within a zone
• Between zones
• QoS IP Precedence or DiffServ prioritization
• Maximum packet size
• Firewall port range sync
• H.323 Gatekeeper
• RAS
• Directory gatekeeper
• Address translation
• Event Log

• Policy Services
• Neighbor zone calling rules
• Gateway dialing rules (bandwidth exceptions)
• Calls with non-registered users allow or
  disallow
• Class-of-Service feature and resource access per
  user
• High Availability
• Standby failover
• Windows NT cluster support
• Software watchdog
• Database backup restore
• Call Status Monitor
• Alert Agent

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MXM-Administration Capabilities

• Remote Endpoint Config
• VCON all settings
• Direct link to integrated web managers (Polycom,
  PictureTel, Tandberg, RADVISION, Sony, Starbak)
• Directory Services
• Including manual entries for ISDN calls through a
  gateway
• Remote Call Initiation
• Remote Software Upgrade
• VCON vPoint HD desktop client
• VCON HD2000
• VCON HD3000
• VCON HD4000/HD5000

• Reporting Billing Tool
• Pre-formatted reports
• Tool for generating customized reports
• Scalability via Zone Mgmt
• Up to 150 zones per video network (5,000 users
  per zone)
• Administer multiple zones from a single, remote
  console
• Mobility
• Identity and capabilities basedon login
  information
• Allows traveling CoS per user
• Call Handling Rate of 100 calls/sec

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MXM-PBX Capabilities

• Ad Hoc Conferencing
• Dynamically add a 3rd or more participants
• Call Transfer
• Call Forward
• Conditions no answer, busy, unconditional
• Call completion (to PSTN or voicemail via
  gateway)
• Call Pickup
• Specific non-specific

• ACD Hunting Groups
• Routing Rules linear, circular, least recently
  called, simultaneous
• Simplified Gateway Dialing
• 9ISDN / 9PSTN dialing
• Least cost routing
• Gateway line hunting
• Gateway downspeeding
• Call Detail Records (CDR)
• Real-time database access
• Dial Plans
• Dial by alias, E164 number, URL or email address

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Advanced Applications Managed by the MXM

• Instant Messaging
• Install and manage within the enterprise for
  security and control
• One-on-one or multi-party messaging sessions
• QuickNote option for simple messages
• QuickPoll for easy voting
• Integrated Collaboration Environment
• Web based
• Application and partial-screen sharing
• Snapshot
• File transfer

• Simultaneous Streaming
• Simultaneously stream a live H.323
  videoconference via VCB
• Point-to-point or multipoint
• View with no-charge VCON Broadcast Viewer
• Web-Based Scheduling and Moderation
• Schedule point-to-point and multipoint calls
• View conference statistics, add participants,
  start/stop streaming
• User ID/password authentication

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MXM SIP Proxy Interface

• Allows mixed H.323 and SIP calls
• Acts as a H.323/SIP gateway
• Ideal for Windows XP Messenger clients
• SIP endpoints receive services such as
• Bandwidth management (group and individual)
• Policy services
• Call status monitor and event logging
• CDRs for reporting and billing
• Remote call initiation
• Call forwarding
• Dial plan administration
• Investment protection

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Reporting and Billing Tool

• Query Tool
• Ability to Define New Reports
• Pre-Formatted Reports Provided by VCON
• Dial Plan Report
• Gateway MCU Reports
• User Reports (VCON and non-VCON)
• Multicast report
• Remote Call Initiation Report
• Ad-hoc Report (forward, transfer, invite)
• ISDN call report
• System Activity Report
• Call Details Report (per user)
• Call Frequency Reports (per user per day)

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Multi-Vendor Support
Mgmt Features Pt-to-pt bandwidth limits BW limits
to non reg Gatekeeper RAS services Directory
gatekeeper Multicast content server Neighbor zone
calling rules Gateway dialing rules Gateway
upspeeding/ downspeeding rules Least cost GW
routing Calls with non-reg users Class-of-service
Conv. status monitor Event log Multicast BW
limits IP Precedence DiffServ Maximum packet
size Firewall port sync
Admin Features Scalability via zone mgmt Remote
call initiation Reporting tool Web-based
scheduler Remote call termination Presence in
online dir Direct link to embedded web
managers Remote endpoint config Access online
directory Mobility
Video PBX Features Ad hoc conferencing Call
transfer Call forward no answer Call forward
busy Call forward uncondit. Call forward to
PSTN Pickup permissions Call pickup H.323/SIP
Gateway Hunting group member 9ISDN gateway
dialing Gateway line hunting CDR capture Dial by
alias, E.164, URL Dial by email address
Multi-Vendor Feature VCON-Only Feature
Feature accessed via dial string (TUI) or DTMF
message on non-VCON endpoints
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Advanced Applications
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Advanced Applications
MXM
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vPoint HD
Low cost, software-based client H.264 video
support H.239 HD DualStreamTM support H.235
encryption Data rates up to 1.5Mbps Integrated
broadcast viewer vMailTM for video email and
video recording Video telephony and remote
management features (via MXM)
vPoint HD
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IPNexus Instant Messaging and Data Conferencing

• Data Conferencing
• App Share share an application with any user(s)
  on the directory list
• Web Share share presentations to anyone with a
  web browser
• Personal FTP host files on FTP for easy remote
  access
• File Transfer distribute a file to any
  participant

• Messaging
• QuickNote send an electronic sticky note
• IPMessenger interactive instant messaging
• QuickPoll send a question to a group on the
  directory list that can be answered

Click a button to add videoconferencing to a
session
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Multipoint Conferencing and Streaming Server

• Combines traditional multipoint videoconferencing
  and streaming
• MCU scalable from 8 to 64 ports per server
• Interactive conferences can be broadcasted to
  thousands of passive participants
• Embedded scheduling and conference moderation
• Includes advanced features traditionally found
  only on expensive, large MCUs

VCB 2000 2500
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VCB Multipoint Conferencing and Streaming

• IP-based video bridge (MCU)
• Simultaneous streaming of active conferences
  (multicast)
• Data rates up to 4Mbps per participant
• 8-64 port configurations per server
• Continuous presence or voice-switched
• Up to 64 participants per session
• Cascading
• H.264 support

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VCON Conference Moderator Scheduling
Capabilities

• Schedules all videoconferences
• Point-to-point
• Multipoint
• Gateway calls
• Recurring events
• Conflict resolution
• Conference resources
• Conference participants
• Redial option if busy
• Browser based
• Outlook calendaring
• User ID/Password authentication

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VCON Conference Moderator Moderation
Capabilities

• Data conferencing capabilities
• Integrated VCON WebShare functionality
• Integrated access to WebEx conferencing
• Chair control
• View participants list
• Add and remove participants
• View conference statistics
• VCB session configurator
• Voice-switched or continuous presence
• Number of participants
• Audio algorithm
• Conference data rate
• Start/stop streaming

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Security and Encryption
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Firewalls IP-Based Communications

• Firewalls are often used to create a safe zone
  between the enterprise data network and the
  public network (Internet)
• Firewalls create numerousconnectivity challenges
  for IP-based communications (voice and video)
• Any solution that enables firewalltraversal must
  do so without creatinga security risk
• Encrypted conferences give added security for the
  media streams themselves (audio video)

Firewall
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SecureConnect Family Overview

• Extends the benefits of IP-based communications
  safely beyond the edges of the managed data
  network
• Remote branch offices
• Home office workers
• Customers and business partners
• Solves the connectivity problems associated with
  firewalls and NAT servers without eliminating
  security
• Encryption component for added security of the
  actual media and signaling streams
• Highly scalable and centrally manageable

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The VCON ALG Proxy Server

• Application-level gateway (ALG) that can proxy
• Gatekeeper registration
• Call setup messages signaling
• Media streams (audio video)
• MXM admin console login andremote device
  administration
• Far-end camera control messages
• Solves connectivity problems from firewalls and
  NAT
• Scalable up to 100 concurrent video calls per
  server
• Encryption option

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The VCON Advanced Encryption Server

• Supports DES, 3DES AES encryption standards
• Establishes peer-to-peer encrypted
  tunnelsbetween authenticated users
• Combine with ALG Proxy to encrypt all traffic
  that leavesthe proxy
• Scalable up to 10,000 concurrently logged in
  clients and 1,000 concurrent calls per server
• Remote users only have access to pre-determined,
  application-specific resources
• Versus traditional VPN solutions, which give the
  user full access to the enterprise or service
  provider network

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Versatility of the SecureConnect Solution
Branch Office or Small Business
Headquarter / NOC
Encryption Server
ALG Proxy
MXM
Public Network
ALG Proxy
Home Office
VCB
Road Warriors
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Multizone Topology LayoutCall Completion
Examplesand Select Screen Shots
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Distributed Deployment Scalability
London
New York
WAN
MXM
WAN
MXM
MCU
WAN
MXM
VCB
Beijing
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Call Completion Scenarios
Video call to another user
No answer or busy
No Answer- or -Busy
Option 1 Redirect to the same users voice
handset,then to voicemail(legacy phone through
GW or IP phone)
MXM
Option 2 Redirect to another video user
Gateway
Option 3 Redirect through a gateway to a cell
phone
PSTN
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Administrators View - All Resources
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Conversation Status Monitor
Multiple custom views available
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Bandwidth Management
Within the Zone
Per User Point-to-Point Multicast
Calls With Non-Reg Users
Between Zones
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Remote Endpoint Configuration
Video Settings
Communication Settings
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Remote QoS Configuration
IP Precedence Settings
DiffServ Settings
Drop-down box shows all possible DSCP values
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Open and Closed Mode Registration
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Call Forwarding Template
If No Answer
If Busy
Unconditional
Note VCON MeetingPoint 4.6 and vPoint endpoints
will also be able to control this from their
endpoint
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Summary of MXM Benefits

• Centralized platform for video network
  management, video telephony and advanced
  applications
• Unmatched investment protection
• Flexible configuration choices to meet all needs
• Incorporates a low-cost, managed
  videoconferencing client for the desktop
• Easily upgradeable and expandable
• Provides ease-of-use for the end user and
  reliability for the network administrator

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Thank you!