Aligning IT with Business/Business Transformation Productivity, Governance, Innovation

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Aligning IT with Business/Business
TransformationProductivity, Governance,
Innovation

• Dr Tariq Aslam

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Agenda

• Critical Business Challenges
• Aligning IT with Business
• IBM Solution
• Success Stories
• Q A
• Next Steps

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Agenda

• Critical Business Challenges
• Aligning IT with Business
• IBM Solution
• Success Stories
• Q A
• Next Steps

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Critical Business Challenges/Pain
Organization is not aligned with
vision/mission/KPI.
Organizational structure or capabilities do not
match with the technology we acquire.
Companies have difficulty understanding the
impact of a change.
After the restructuring either the business
processes do not work or technology fails.
Operational/business processes are inefficient.
Companies procure system that do not integrate.
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Agenda

• Critical Business Challenges
• Aligning IT with Business
• IBM Solution
• Success Stories
• Q A
• Next Steps

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Enterprise Architecture Helps

• Enterprise Architecture is the description of the
  current and/or future structure and behavior of
  an organization's processes, information systems,
  personnel and organizational sub-units, aligned
  with the organization's core goals and strategic
  direction.
• The primary purpose of creating an Enterprise
  Architecture is to ensure that business strategy
  and IT investments are aligned. As such,
  enterprise architecture allows traceability from
  the business strategy down to the underlying
  technology.
• Enterprise Architecture relates more broadly to
  the practice of business optimization in that it
  addresses business architecture, performance
  management, organizational structure and process
  architecture as well.

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Bridging the Gap with Business Alignment and
Optimization
ENTERPRISE INFORMATION ENTITIES
Perspectives
Organizations create and consume information as
part of their planning, management, execution and
delivery activities on continuous basis.
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Bridging the Gap with Business Alignment and
Optimization
A Business Strategy is Executed by
DEFINING THE ENTERPRISE
Providing business services that .....
Business Architecture
Are implemented by processes that.....
Are executed through activities that.....
Are automated by a service (functionality) of an
application...
Information Applications Architecture
which uses the component(s) of a system.....
Infrastructure Architecture
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What is EA Planning
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If you don't know where you are going, any road
will take you there Lewis Carroll

• .

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Enterprise Architecture
Strategy
Business
Métier
Applications Systems
Information Data
Network Infrastructure
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Agenda

• Critical Business Challenges
• Aligning IT with Business
• IBM Solution
• Success Stories
• Q A
• Next Steps

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Gartner EA Tools Magic Quadrant
IBM System Architect positioned at the front of
the Leaders Quadrant.
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Capture and Model all Domains of the Organization
System Architect NO 1 in Magic Quadrant
Application and Service Models
Network Infrastructure
Behavior (UML Support)
Network Topologies
Matrix Views
Relational Data Modeling
Organizational Charts
Application Models
Process Models
Business Process Modeling and Analysis
Data Models
Goals Objectives
Class Diagrams
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Create an Organizational BlueprintLeverage Your
Existing Information
System Architect NO 1 in Magic Quadrant
CMDB
IDL
CSV
Visio
Disparate Data
Rose
XMI
Excel
Visio
DDL
XML
Business Strategy
Applications and IT
Organization Process
Create Roadmap
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Simulate and Optimize Processes
System Architect NO 1 in Magic Quadrant
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Time Lapsed Visualizations As-Is/To-Be Transition
System Architect NO 1 in Magic Quadrant
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Impact Analysis

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Impact Analysis

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What if Analysis
System Architect NO 1 in Magic Quadrant
WHAT part of the organisation will be affected
IF this process step is removed in the future
state?
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Customer Strategy Map

• This diagram shows the mapping of the Strategic
  Objectives along the 4 BSC perspectives, adhering
  to the Balanced Scorecard principles.
• Objective Automate Core Processes is chosen
  for further elaboration

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Objective Automate Core Processes

• This page shows tabulated information about the
  strategic objective. It provides a linkage
  between Strategic and Operational components as
  observed through the sub reports Related Business
  Flows and Initiatives.
• The business flow Declare to Collect/Refund is
  chosen as a process that realizes the objective

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Business Flow Declare to Collect/Refund

• The Business Flow realizes the Strategic
  Objective through the execution of a set of Core
  and Non Core Business Processes. This graphical
  representation shows the interaction between
  these processes.
• The business process Validate Declaration is
  chosen for further elaboration

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Process Validate Declaration

• The Business Process is modeled using BPMN,
  graphically models business events, activities,
  data objects, locations, and executors in a
  logical sequence.
• The activity Register Declaration is chosen for
  further elaboration

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Activity Register Declaration

• Activity attributes include Inputs, Outputs
  (in terms of Data Objects), Volumes, Actors,
  Location, KPIs, Business Rules, Tasks, and
  supporting Use Cases that capture functional
  requirements for automating that activity in UML
  format.
• The use case Submit Declaration is chosen for
  further elaboration

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Use Case Model Submit Declaration

• - Use Case Diagram modeled in UML showing the
  interactions between Actors and Use Cases
• The use case Submit Declaration is chosen for
  further elaboration

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Use Case Details Submit Declaration

• This Use Case represents a functional requirement
  captured as part of an SDLC project to build an
  application supporting the modeled Business Flows
  and Processes.
• A screen shot of the user interface developed to
  automate the selected activity will be shown in
  the next slide

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User Interface Screen Shot

• The user interface was developed based on the use
  case specifications detailing the screen
  functionalities needed

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Impact of Changes across the enterprise
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The 110 applications used within a large group
are managed through multiple support groups
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Only 5 applications consume the resources of 102
servers across 4 physical locations
GIS
PORTAL
EDMS
Retail
EAM
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Routine Analysis Key Stakeholders Questions

• Compiled a list of 49 Questions in the Explore
  Phase
• List of answered questions

Sample Questions answered by EA Sample Questions answered by EA
How Does an application support corporate vision What will be the impact of reorganization on process
Which process consumes the largest number of services Which services will be impacted by change in Infrastructure
Which Department and role owns which Master Data What is the impact of shifting Infrastructure from a location
Is there opportunity to consolidate technology infrastructure How can I plan introduction of a new initiative
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Application / Service Overlap
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BUSINESS PROCESS ANALYSIS EXTENDED FOOTPRINT - ERP
Business Domain
Vision
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BUSINESS PROCESS DECOMPOSITION SAMPLE MODELS
Business Domains
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Visualize the Organization
Enterprise Strategies Direction
Business Processes Services
Orgs
People
Data
Applications
IT Infrastructure Services
With SA you can see key EA components supporting
Enterprise strategies goals!
With SA you can see key EA components dependent
upon specific technologies!
With SA you can manage key EA components as
projects and initiatives!
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Portfolio overview
EXECUTION DOMAIN
BUSINESS DOMAIN
Enterprise Architecture Frameworks
Product, Project Portfolio Management
Measurement Reporting
Production/Operation
ELM
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EA Fast Start Workshop Tasks Schedule
Next Step

• Day 1 Pre-work Client EA Assessment/Workshop
  Planning
  Con-call/WebEx Workshop Materials Prep
• Day 2 AM System Architect Demo, EA Concepts and
  Initial EA Stakeholder Identification/Value Use
  Scenarios - Onsite
• Day 2 PM Meta-concepts Development, Meta-model
  development
• Day 3 AM Fast Start Tasks/Deliverables Overview
• Day 3 PM Use Scenarios Prioritization,
  Meta-model and Initial Customization Development
• Day 4 Meta-model Refinement and Draft
  Encyclopedia Reviews
• Day 5 Encyclopedia Data Population, Initial EA
  Value Analyses
• Day 6 n EA Value Analysis Refinement,
  additional of new EA Domains, EA Value
  Presentation/Demonstration Development, Next Steps

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