Vanessa P. Humphries

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Vanessa P. Humphries

• My Resume

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Summary of Skills and Qualifications
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Working knowledge and experience with window
based personal computers and standard
office.Experience with purchase orders and
receiving procedures including packing slips and
invoice processing.Able to analyze and solve
problems.Skilled in the use of library
resources. Knowledge and work experience in the
use of relevant automated database systems.Team
player with excellent interpersonal skills. Able
to work in a diverse community, maintaining an
excellent relationship with co-workers, faculty,
and students.Ability to interact with a variety
of people in a positive manner and maintain
confidentiality.Able to communicate
effectively, both orally and in
writing.Demonstrated ability to work with
minimum or no supervision. Knowledge and
working experience using good customer service
standards and procedures.Exercises initiative.
Provide support to other staff and faculty
members.Able to prioritize, complete tasks in a
timely manner, pay attention to detail and
accuracy and work with interruptions.Skill in
using an alpha or numeric filing
system.Experience with electronic cash register
along with cash and check handling and credit
card processing.
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Work Experience
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January 2004 Present Saint Xavier
University OPC Orland Park, IL Learning
Resource and Bookstore Coordinator Orland Park
Campus Performs routine clerical tasks as the
relief receptionist or as assigned. Greet
visitors, answer phone, distribute mail and
photocopy as needed.Assembling and preparing a
variety of information and statistical data for
reports, special studies and other purposes
making sure of the completeness of reports and
the accuracy of the figures.
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Orland Park Campus Library Assist the Orland
Park Campus librarian, Ann Buchanan. Provide
reference assistance, instructing patrons and
demonstrating search strategies when using the
online card catalog and other library
databases.Charges, renews and discharges books
for library users using automatic system.
Locate books to be loan out to our students or
to other libraries. Notify students when their
Interlibrary Loan Requests arrives and is ready
for pickup.Check in daily periodicals and
serials using automated system, claiming material
not received.Register new patrons by adding
their record into the library database.Sort
returned books, periodicals and other items and
put them on the designated shelves or returned to
the Chicago campus library.Assist in
maintenance of collection, weeding older material
when requested.Maintain library equipment
replacing printer paper and ink cartridges when
needed.Assist faculty and staff with
audiovisual equipment, troubleshooting problems
and correcting them when able.
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Orland Park Campus Bookstore Manages overall
bookstore operation at OPC, while maintaining
communicating with appropriate Chicago Campus
bookstore staff to maintain all aspects of the
OPC bookstore.Create and maintains an
appropriate bookstore image, keeping store
merchandise in a neat and orderly
fashion.Receive and unpack shipments of
textbooks and other supplies from Chicago campus
bookstore. Verify contents against shelf tag slip
included with books.Create spreadsheet-recording
receipt of books with other identifying
information.Creating shelf tags identifying the
class and section numbersEnsures that shelves
are properly stocked and labeled correctly,
notifying Chicago campus bookstore of
out-of-stock textbooks and when other items are
low.Return unsold textbooks to the Chicago
campus bookstore in a timely manner.Operate
electronic cash register providing customer
service. Process customer merchandise
returnsCreate and maintains the OPC Inventory
Spreadsheet.Assists in fiscal year-end tasks in
preparation of inventory and doing the inventory
of the OPC bookstore merchandise.
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August 1997 December 2003 Saint Xavier
University SC Tinley Park, IL Learning
Resource Coordinator I was responsible for the
weekend opening and nightly closing of the South
Campus. Computer Labs Responsible for the
routine maintenance of computers in four labs,
clearing up the hard drives of saved items or
items downloaded by students. Troubleshooting
and correcting problems when able and referring
more difficult problems to the IS department in
Chicago. Provided technical and software
support to students, faculty and staff. Campus
library/bookstore Set up accounts and ordered
general serials, books and library supplies.Set
up textbooks every semester. Responsible for
selling textbooks to students and collecting of
payments. Processing the closing credit card
transactions at evenings end. Relief
receptionist.
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1993-1996 Saint Xavier University Chicago,
IL Circulation Desk Attendant (part-time
evening weekend) Responsible for the weekend
opening and evening closing of the library.
Maintained library equipment, troubleshooting and
correcting problems when able.Cash drawer
management including opening and closing
reconciliation.Responded to inquiries regarding
the library by phone or in person. Answered
basic reference questions.Charged out and
discharged library books sorting returned books
for student workers to shelve later. Supervising
student workers when necessary.Notified patrons
by phone that their ILL requests were available
in the library for pick-up.Provided support for
patrons unfamiliar with the use of computers,
explaining different databases available for use
in their research.
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1985 July 1997 The Center for Research
Libraries Chicago, IL Acquisitions Receiving
Clerk Received purchase, demand and standing
orders, verifying shipments using original order
against packing slip and invoice. Receipt
information entered on-line.Required knowledge
of MARC Tags when editing order
records.Approved invoices for payment, using
exchange rates to covert foreign currency into
U.S. dollars and ordering bank drafts when
needed.Process items - microfiche, microfilm or
hardcopy and routed to designated
departments/sections in the library.Generated
follow up of material if not received in timely
manner.Responsible for the disbursement of mail
in the acquisitions department.
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1985 June 1986 The Center for Research
Libraries Chicago, IL Acquisitions Order and
Receiving Clerk Ordered material from vendors
in the U.S. as well as overseas. Generated
follow up of material if not received in timely
manner.Orders that were 6 months or older were
claimed or alternate vendor was found. Received
purchase, demand and standing orders, verifying
shipments using original order against packing
slip and invoice. Receipt information entered on
cards.Approved invoices for payment, using
exchange rates to covert foreign currency into
U.S. dollars and ordering bank drafts when
needed.Process items - microfiche, microfilm or
hardcopy and routed to designated
departments/sections in the library.
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1981 1985 The American Medical
Association Chicago,
IL Information Processing Assistant Reviewed
doctors applications containing CME credits for
the AMAs Physicians Recognition
Award.Answered inquiries and handled requests
made by doctors and their staff regarding the
award.Physicians information processed on CRT.
Typed certificates for doctors
approved.Sorted, classified and distributed the
mail throughout the department. Other general
duties as required.
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Education
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August 1998 Present Saint Xavier University
Chicago, IL Computer Studies anticipated date
of graduation, January, 2007. Degree BA in
Computer Studies 1990 1993
Saint Xavier University Chicago,
IL Library Technical Assistant Program
Certificate awarded at completion of
program. 1989 Fred Pryor Seminar
Chicago, IL Finance and Accounting for
Nonfinancial Managers offered through The
Center for Research Libraries for those of us who
handled invoices.