How to Fix the Echo Dot Does Not Turn on or Respond? - PowerPoint PPT Presentation

About This Presentation
Title:

How to Fix the Echo Dot Does Not Turn on or Respond?

Description:

If your Echo Dot not responding, feel free to contact our Amazon Echo Dot support Team of specialists and read all these steps to solve the issue. – PowerPoint PPT presentation

Number of Views:40

less

Transcript and Presenter's Notes

Title: How to Fix the Echo Dot Does Not Turn on or Respond?


1
How to Fix the Echo Dot Does Not Turn on or
Respond?
  • Alexa Echo Help
  • Visit On Our Website https//alexa-echo-help.com
  • Contact Number 6092322932

2
Echo Dot Not Responding?
  • Do not worry there are many solutions if
    your Echo Dot does not start after pressing the
    button.
  • If your device does not turn on or respond to
    your commands, try these Echo Dot troubleshooting
    steps.

3
(No Transcript)
4
  • Be sure to use the supplied AC adapter. Other
    adapters do not provide enough power for Echo Dot
    to turn on and work properly.
  • Press the Action button to see if Echo Dot is
    responding to your requests.
  • When connecting your Echo Dot to a speaker (via
    Bluetooth or the audio cable), make sure it is at
    least one meter (3 feet) away from the speaker.
    When Echo Dot is close to external speakers, it
    may be more difficult for Echo Dot to hear the
    wake-up and other queries.

5
  • Make sure your device is at least 20 cm away from
    walls or other objects.
  • Make sure there is no background noise when you
    speak.
  • Speak naturally and clearly.
  • Download Alexa App Amazon Alexa App Not Working

6
(No Transcript)
7
  • In particular, we will see in this article
    solutions such as hard restart, battery restart,
    interference with applications or electrical
    problems.
  • Your Echo Dot can finally be under warranty or
    repaired by a specialist.

8
Unplug Your Echo Dot from Any Electronic Device
  • If your Echo Dot is connected to a computer,
    internet box or other, then we strongly recommend
    that you unplug it.
  • Indeed, it is possible that software
    incompatibilities come to jeopardize the startup
    of your Echo Dot. In this case, the solution is
    simply to disconnect the USB cable from your
    phone.

9
(No Transcript)
10
  • Remove the battery from your Echo Dot
  • Another possible solution is to remove the
    battery from your Echo Dot. This can be a simple
    and effective solution if you want to start your
    Echo Dot.
  • Amazon Echo Dot Setup Echo Dot Setup

11
Do a Factory Restart Conditionally?
  • The factory boot restores your phone as if it
    were out of the box, from a software point of
    view. If you have accumulated viruses or unwanted
    software, this may be a good solution to start
    your Echo Dot.

12
(No Transcript)
13
My Echo Dot Not Start Anymore
  • Refer to your manual to restore the
    factory settings of your Echo Dot, or consult a
    professional. This will ensure that the steps
    have been done on this point. Be careful though,
    you will lose all your personal data by doing
    this. Be sure to have made a backup beforehand.

14
The Battery does not work on your Echo Dot
  • Battery completely discharged
  • In case the battery is completely discharged,
    then there may not be enough power to start your
    Echo Dot. We recommend that you charge your Echo
    Dot and wait patiently. Once the charge indicator
    is at least 20 then you will be able to restart
    your phone.

15
(No Transcript)
16
  • My Echo Dot does not start anymore
  • More about this on our Echo Dot pages.
  • Note that charging with a USB cable connected to
    a computer or other electronic device is not
    recommended.
  • Indeed, the load would be slowed down, and
    software interference or even a virus could
    spread.

17
Battery Too Old to Change
  • Another problem with your Echo Dot may be that
    your battery is too old.
  • In this case, the only solution is to change it.
  • We advise you to go see a professional or test
    your battery on another Echo Dot before making a
    possible purchase of a battery, sometimes
    expensive.

18
(No Transcript)
19
  • If all the previous solutions do not work
  • Play your guarantee
  • Your Echo Dot may still be under warranty.
  • Most of the time, it is important for this step
    to have kept your receipt.
  • The best is to go to your dealer who will help
    you start your phone.
  • Go see an authorized repairer

20
  • If you do not have a warranty, then it will be up
    to you to call a repairer.
  • We advise you to refer only to specialized
    repairers for your Echo Dot. Be careful to ask
    for a quote before you engage with a professional
    of this type.
  • We hope to have helped you best on this issue
    related to your mobile.
  • Amazon Tap Setup Reset Amazon Tap

21
(No Transcript)
22
How to Restart Your Echo Dot
  • If you want to have a free memory or just get rid
    of your phone Echo Dot, you can restart it via a
    restart force, with the purpose of erasing all
    its data.
  • We will see in this article, how to do it via the
    Settings and Recovery menus of your Echo Dot.
  • It is important that you back up your data before
    performing a restart. Force restarting will lose
    all of your data, including music, photos, pdf
    documents, settings of your apps or any other
    type of data stored on your Echo Dot. On the
    other hand, what is on your Drive or online
    account will normally be restored. Be careful to
    read the conditions for saving your account so
    you do not have a bad surprise.

23
  • Restarting your Echo Dot will return it to the
    state it left the factory.
  • From a software point of view, your Echo Dot will
    be like new. Android gives you the ability to
    erase your data from the Settings menu.
  • While the standard procedure is usually
    sufficient, malicious people who would like to
    see your data erased could do so.
  • Thus, we strongly advise you to encrypt your
    phone, especially if you want to give it or sell
    it to a third party in which you do not have a
    high level of trust.

24
(No Transcript)
25
  • In case it is only for you that you do this, we
    will never advise you enough to save all of your
    data to be able to find them after this
    Restart. The Play Store is full of apps
    allowing you to do it.
  • Refer to user notes and comments before
    installing and using such an application.

26
Use the Button to Restart the Speaker
  • Here is the usual routine to perform a restart
    via this menu
  • As described before, be sure to save all the
    important data for you.
  • The best is to connect the speaker to a mobile
    phone if you are unsure of yourself.
  • Go to the Settings or Settings menu of your Echo
    Dot.
  • Under the Personal menu, tap Save and Restart.
  • Follow the instructions on the screen.

27
(No Transcript)
28
  • Under Personal data go to Restart.
  • You may need to enter your PIN or password during
    these actions.
  • This is completely normal and aims to prevent a
    third party from erasing all your data.
  • When prompted, press Clear All to erase all
    data from the internal memory of your Echo Dot.
  • It is surely something that will be asked
    spontaneously anyway, but you will need to
    restart your phone.
  • Do not worry, its completely normal and that
    means the restart went well.

29
  • You will know that the restart is a success when
    you see the home screen just like what you could
    see right after the purchase of your Echo Dot. It
    will then be easy for you to reinstall the
    applications you want, or to put back in memory
    photos and music according to your tastes.

30
(No Transcript)
31
  • At any time during this process, if your Echo Dot
    not responding, you have the option to restart
    the system via the power button, held down for a
    few seconds.
  • In the case of absolute necessity, you can remove
    the battery of your Echo Dot, but this is not
    recommended and could damage your phone.
  • In any case, we advise you to contact a telephony
    professional if you are not sure of yourself or
    if you encounter difficulties.

32
  • Finally, the manufacturer or salesperson of
    your Echo Dot can be of assistance if need more
    information.
  • We hope to have helped you best on this issue
    related to your mobile.
  • Need more help? Feel free to contact our Amazon
    Echo Dot Support Team of specialists on the
    contact form or read our other articles on your
    model Echo Dot

33
(No Transcript)
Write a Comment
User Comments (0)
About PowerShow.com