Advanced predictive dialer software solution from IQ Autodial - PowerPoint PPT Presentation

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Advanced predictive dialer software solution from IQ Autodial

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IQ Autodial is meant to be one of the leading communication solutions providers across the globe. They are offering and deploying most advanced and high-quality services with latest call business management features. – PowerPoint PPT presentation

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Title: Advanced predictive dialer software solution from IQ Autodial


1
Advanced predictive dialer software solution from

IQ Autodial
2
What are predictive dialer
  • A predictive dialer software is an automated
    calling system which helps to dial numbers from
    the lists fed into business telephony database.
  • This system analyze the call metrics and predicts
    the availability of the agents. Then, it makes
    next call as soon as the agent gets free for the
    next one.
  • The main purpose of the predictive dialer is to
    maintain the consistency and productivity of the
    agents throughout the calling operations of the
    company.

3
Features of Predictive dialer
  • Fax and voicemail
  • Database management
  • Skill based routing
  • Instant messaging
  • Call forwarding

4
  • CRM and ACD integrations
  • Voicemail to email transcription
  • Text to speech
  • Call and Video conferencing

5
Working of DIaler
  • According to the algorithm implemented in the
    predictive dialer, the calls are made when the
    agents are idle and available to handle other
    calls.
  • When another call is in the queue while the agent
    is busy, the dialer searches for another
    available agent and transfer the call.
  • If no phone is idle or no agent is available then
    an automated message is sent to the caller and
    its message will be recorded with details.

6
Advantage of Predictive dialer
  • Productive salesforce
  • More leads, more sales
  • High-quality Communication

7
Why Choose IQ Autodial
  • 100 customer satisfaction
  • Quick installation and deployment
  • 24/7 support and maintenance
  • Secure remote interaction from anywhere
  • 99.9999 uptime

8
Thanks!
  • Any questions?
  • You can find me at
  • 1-844-237-9631
  • sales_at_iqautodial.com
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