New Updated Salesforce User Experience Designer Questions

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User Experience Designer

• Updated Questions

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User Experience Designer Questions

• 1.Cloud kicks wants to hire a deal closer. Which
  three activities would someone in this role do
  each day? Choose 3 answers
• A. Update existing prospect and customer records.
• B. Log activities such as calls, emails, and
  notes.
• C. Review and work through their list of leads or
  opportunities.
• D. Create cases from issues.
• E. Customize and administer Salesforce.

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User Experience Designer Questions

• 2.Service agents are complaining that the new
  custom object to track reservation has too many
  fields and is duttering their layouts. All of the
  fields are necessary, but they would like to
  display fields and sections of the record as
  individual components on the page layout with
  visibility depending on where they are in the
  reservation process. Which feature should be
  recommended?
• A. AppExchange Apps
• B. Dynamic Forms
• C. Process Builder
• D. In-App Prompts

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User Experience Designer Questions

• 3.Cloud kicks wants to incorporates
  human-centered design across its organization.
  Which two practices should be adopted?
• A. Including innovative ideas to showcase
  technology
• B. observing user behavior
• C. putting oneself in the situation of the
  end-user
• D. creating requirements based on business
  leaders priorities

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User Experience Designer Questions

• 4.A UX Designer at Cloud Kicks (CK) recommends a
  Salesforce Console application for CKs service
  representatives. The service representatives work
  on multiple support cases hour, accessing them
  via queues, calls, or live chat. Which console
  navigation feature would NOT be relevant to the
  designer recommendation?
• A. More than one detail item can be open at a
  time.
• B. Multiple subtabs can be beneath a single
  parent record.
• C. A split list of records and individual record
  detail can see on the same screen.
• D. Service representatives with lower resolution
  monitors will have a better user experience.

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User Experience Designer Questions

• 5.W UX wants to customer the end users
  Salesforce app experience. Which two
  administrator capabilities should be used for
  mobile navigation menu setup? Choose 2 answers
• A. Tab visibility is dependent on the location of
  the user.
• B. Different menu configurations can be set for
  different types of users.
• C. Navigation items are configure in the
  Salesforce Navigation Setup mode.
• D. Visualforce pages and Lightning pages can be
  included

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User Experience Designer Questions

• 6.A UX Designer is asked to design a new
  application built on Salesforce. What should be
  their first step?
• A. Create branding sets for each audience using
  Experience Builder.
• B. Find and review relevant AppExchange packages.
• C. Become familiar with the Salesforce Lightning
  Design System (SLDS) component blueprints.
• D. Design a series of custom web component for
  the app.

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User Experience Designer Questions

• 7.A UX Designer needs to create a visual
  representation of a users series of steps to
  achieve a meaningful goal. Which UX design method
  should be used?
• A. User Persona
• B. Site Map
• C. Lightning Flow
• D. User Flow

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User Experience Designer Questions

• 8.How would a UX Designer Differentiate between
  voice and tone?
• A. Voice reflects the expression and tone is the
  way one designs.
• B. Voice reflects the character and tone is ones
  strength.
• C. Voice reflects the frequency and tone is ones
  pitch.
• D. Voice reflects the personality and tone is the
  way one speaks.

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User Experience Designer Questions

• 9.During user interviews, a UX Designer discovers
  that the most common daily task for users is to
  look for and view commonly used reports using the
  global search bar. What should be done to improve
  their experience?
• A. Make the global search bar bigger on every
  page.
• B. Update the Home page with access to commonly
  used reports.
• C. Add the Daily Task component to the Home page.
• D. Create a mood board to communicate the visual
  style of the UI.

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User Experience Designer Questions

• 10.Cloud Kicks's development team is working on
  the build of a new custom component using VS
  Code. They often have new CSS dasses and
  properties conflicting with the Salesforce
  Lightning Design System (SLDS). What should
  simplify working with SLDS in Lightning
  Components?
• A. Salesforce Developer Console should be used
  instead
• B. SLDS Validator extension for VS Code
• C. Install SLDS creator from AppExchange
• D. Keep the SLDS Stylesheet open for reference

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User Experience Designer Answers

• 1.Answer ABC
• 2.Answer B
• 3.Answer B,C
• 4.Answer B
• 5.Answer A,C
• 6.Answer C
• 7.Answer D
• 8.Answer D
• 9.Answer A
• 10.Answer C