Title: How ImpactQA has Helped the Second Largest Food Chain Company in Automating Processes by 60
1How ImpactQA has Helped the Second
Largest Food Chain Company in Automating
Processes by 60?
According to a recent report, the food automation
market is expected to reach 29.4 Billion by
2027, at a CAGR of 9.5 from 2020. Food
companies have to scale up their operations to
meet the demands that peak seasons bring. They
do so by temporarily increasing their labour and
supplies. Though this strategy is apt for small
and medium-sized businesses, implementing it for
multinational companies having multiple stores
around the world is impossible.
With the advent of next-gen technology that
enables automation, big companies can meet these
demands easily. Automation technology not only
reduces the errors that arise due to human
involvement in certain aspects of the business
but also helps the efficiency of the companys
manual labourers. But this technology requires
testing to ensure that it functions properly. It
has to be put through multiple tests to ensure
that the end-user gets the best end product.
Companies end up losing millions of dollars
every year due to the improper functioning of
their automation technology and mobile apps. A
leading, independent software testing company can
protect you against these losses. A proper
automation and mobile app testing company not
only ensures that you dont end up making
massive losses they also create frameworks that
allow you to improve the efficiency of your
company. Lets look at some of the other benefits
that a QA testing company can provide to a food
and beverage company.
Benefits of Test automation in the Food
Beverages Industry
2- The food and beverages industry has implemented
automation in its processes to achieve high
productivity around the globe. Test automation
has thus become necessary to ensure that the
company has a framework that works all the time.
Listed below are some of the benefits of test
automation in the food industry - Test automation improves consistency, thus making
it easier to comply with government regulations.
This consistency eliminates the fines that
companies incur for non-compliance yearly - Streamlines the business. This streamlining of
business activities allows the food and
beverages company to be more productive and
efficient, thus increasing the profits - Automated testing allows organizations to be
flexible. This flexibility allows them to quickly
adapt to the changes and demands of the market - Test automation has allowed food and beverage
companies to create frameworks that facilitate
seamless business operations. Market demands
change repeatedly test automation allows
companies to meet these demands without any
hassle. - What is OMS? How have Food Beverage Companies
Utilized it? - Food and beverage companies have started using
the order management system (OMS). OMS automates
the entire order management process, keeping tabs
on the entire organizations business processes
without any human involvement. An OMS also helps
you keep track of your KPIs by delivering
detailed reports and insights. These valuable
insights enable a company to reduce costs and
improve the efficiency of the food and beverage
company.
Advantages of the OMS Test Framework
- Gets rid of human errors that arise during the
creation and execution of test scenarios - Expediates time-to-market for updates and new
products - Improves customer experience by fulfilling orders
promptly - Reduces time, resources, and costs
- Enables faster adaption to change in demands and
conditions - But the OMS is known to develop issues and
bottlenecks as theyre not properly tested, these
problems might even arise after a new update of
your OMS software.To resolve these issues, an
organization should acquire the software testing
services of a test automation company. - In this blog post, we will showcase how ImpactQA
resolved the problems of the worlds second-
largest restaurant chain headquartered in
Louisville, Kentucky, that specializes in fried
chicken. With 24,000 locations globally in 150
countries as of December 2019.
3The business faced many challenges to create a
fully automated pipeline. ImpactQAs dedicated QA
team performed a thorough inspection to
understand all the core problems that the
enterprise was facing and accordingly came up
with a strategy that solved all these
problems. First, Lets go through all the
challenges that the business was facing.
Business Challenges
- The client needed an intelligent automation
solution for setting up the QA process using
Agile methodologies for their pre-developed Key
Application and OMS - The clients business environment had an
over-the-air frequent change in functionality
additions and OMS requirements without any QA
expertise - The clients platforms (Mobile App OMS) lacked
critical technical requirements product
specification documentation - The requirement for setting up the Quality
Assurance Process to address post-delivery
production defects, affecting the user experience - Lack of effective communication process between
teams and management - The client already had a predeveloped OMS and
core application but it lacked QA expertise. This
lack of expertise was hampering the day-to-day
operations, which was leading to a reduction in
the revenue of the company. - They approached ImpactQA, an independent QA
and software testing company, for a solution to
this issue. Our team understood the issue at
hand and provided the company with a dynamic
automation framework that fulfilled all its
requirements. The ability to test the app and OMS
across a combination of devices and networks,
along with the third-party integration made us an
ideal partner for long-term engagement. As
ImpactQA tailored automation solution
and application testing services delivered a
secured and smooth OMS Mobile Application
imparting high user experience, leading to a
multi- year QA engagement. - Let us now understand how ImpactQA tackled all
the problems that the company was facing using
its cutting-edge tools and knowledge.
ImpactQAs Solution
- ImpactQA initiated and set up an intelligent QA
process leveraging Agile addressing clients
business requirements and rationale - Diligent Functional and Test automation followed
for Mobile App and OMS, ensuring improved
operations productivity with consistently-tested
and enhanced quality SAP releases in the future - ImpactQA implemented usability testing to
encounter real user problems and experience
confusion, discovering all vulnerabilities in the
target web and application servers
4- End-to-end testing function operating through
Crowd Testing, helping in vulnerabilities in
regards to a threat to product quality - Building up effective cross-team communication
process and channels for collaboration with - the development team for quick closure of the
defects leading to high-quality releases with
reduced time to market - Provided futuristic QA and automation roadmap for
deployment plans and features add-on through QA
consulting services, helping them in
standardizing the QA/testing process at the
organization level
Lets look at the improvements that the company
was able to make after acquiring the services of
ImpactQA
- The improvement in communication enhanced the
companys time-to-market by 80 - 100 Payment Integration API
- 100 Test Coverage Achieved
- ImpactQA was able to resolve 70 of the
vulnerabilities in the system - But the scope of ImpactQAs test automation
services for an OMS is not limited to the
aforementioned solution. Automation testing also
allows you to automate many processes such as
order flow across various statuses, shipment
charges, tax calculation, discount, promotional
charges, and many more. - Test automation also allows you to automate many
processes such as order flow across various
statuses, shipment charges, tax calculation,
discount, promotional charges, and many more. Go
through our client testimonials to understand how
our services have helped several companies in
different domains to achieve test automation. - ImpactQAs test automation can improve the
productivity of an OMS by streamlining the below-
mentioned tasks - Order flow across different status
- Holds resolution
- Credit card authorization
- Fraud checking validation
- Sourcing and scheduling
- Release
5- Ship confirmation, ship cancellation, status
tracking - Settlement and invoicing
- Data purge
- Order load
- Inventory load, ATP, and sync
- Item load and sync
- Customer data management
- Alerts, emails, and exceptions
- To Conclude
- Complying with regulatory bodies in the food
industry requires you to deliver consistency in
your product. Every product must maintain a
certain standard. - Food and beverage companies can keep up with the
changes in regulations easily with the help of
test automation. - ImpactQA gauged the depth of problems that the
worlds second-largest food and beverages company
was facing with our QA expertise. This expertise
allowed ImpactQA to act swiftly in alleviating
the pain points of our clients, helping them in
automating their process by 60. Our test
automation services obliterate errors and
time-wastage, improves productivity and
efficiency, and boost profits. - Test Automation allows food and beverage
companies to cut costs and channelize them into
other aspects of their business such as RD. - ImpactQA has helped several companies from
different domains with our wide array of
services. Go through our case studies to learn
how we deliver excellence to our clients.