KPIs to track attrition rate

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Direct sales performance 10 essential KPIs for
2023

• Epixel MLM software
• https//www.epixelmlmsoftware.com 

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Importance of KPIs

• Businesses can make sure that their goals are in
  line with their organizational goals.
• Customer satisfaction (CSAT), net promoter score
  (NPS), and customer retention rate, offer
  significant insights.
• Make proactive decisions and optimize operations
  for increased efficacy and efficiency.

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Important KPIs in direct sales

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KPI to track product performance

• Monthly or annual revenue projections.
• The Net Promoter Index (NPI).
• Metrics for cross-selling and upselling and
  Marketing ROI.

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Tactics to improve sales KPIs

• Lead score and CRM data can be used to find
  high-quality leads.
• Train distributor teams on innovative methods for
  prospecting customers.
• Prepare them for success in the competitive
  industry, promising long-term progress.

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Easy way to improve engagement KPI

• Introduce gamification over channels for
  training, onboarding, and sales.
• Create customized and engaging brand experiences.
• Integrate automated support and marketing modules
  for distributor and client interaction in real
  time.

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KPIs to track number of active distributors

• Sales by individual distributors.
• Fresh prospects in the works.
• Rate of distributor engagement and distributor
  retention.

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Ways to improve team performance KPIs

• Make attainable objectives.
• Set up upskilling workshops and analyze the
  skills of the distributor and  encourage teamwork.
  
• Urge distributors to finish their
  training sessions  and honor their notable
  success.

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Ways to improve acquisition rate

• Focuses on your best-performing sources of
  acquisition and boost your sales procedure.
• Use the list of individualized marketing methods.
• Utilize relevant and interesting content to
  enhance your marketing initiatives and
  also implement Programs for rewards and loyalty.

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KPIs to track attrition rate

• Churn rate per month.
• Rate of client retention.
• Lifetime value of customers  and  rate of
  repeat purchases.

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Ways to improve retension KPIs

• Examine Examine several onboarding strategies 
  and construct engaging brand-building events.
• Set up Set up sessions of immediate assistance
  and examine client opinions.
• Publicize Publicize catalogs and product videos
  and Conduct client surveys and keep an eye on
  client data.

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KPI to improve customer satisfaction

• Net Promoter Score (NPS).
• Customer Satisfaction Score (CSAT).
• Customer Effort Score (CES) and Customer Loyalty
  Index (CLI).

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Ways to improve customer KPIs

• Make customized and relevant offers.
• Build innovative loyalty and rewards schemes. 
• Invest time in immediately addressing your
  consumers' problems and regularly gather input
  from customers.

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KPIs to track customer lifetime value

• Average cost of buying.
• Buying frequency.
• Customer value and  acquisition Cost of
  Customers.

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KPIs to track average order value (AOV)

• Lifetime value of customers and their
  expenditures.
• Abandonment rates of carts.
• The cost, rate of conversion and  income per
  visitor.

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Summation

• KPIS are essential to monitor leads and
  conversions and thus track the number of
  potential customers. Understanding Customer Value
  can help you concentrate on keeping valuable
  customers. Thus mastering the 10 key Direct Sales
  KPIs  is essential for staying ahead in the
  dynamic landscape of 2023.

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Thank You

• For more information on direct sales KPIs visit
• https//www.epixelmlmsoftware.com/blog/direct-sale
  s-kpis