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Performance Management and appraisal systems

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Title: Performance Management and appraisal systems


1
Performance Management and appraisal systems
2
  • Performance Management
  • ??????????????????? ??? ??????????????????????????
    ??????????????????????????????????????????????????
    ????? ???????????
  • - ????????????????????????????????????????????????
    ??????????????????????????
  • - ????????????????????????????????????????????????
    ????????????????
  • - ????????????????????????????????????????????????
    ??????????
  • - ????????????????????????????????????????????????
    ???????
  • - ????????? ??????????????????????????????????????
    ???????????????????????

3
Performance management system
???????????????????
??????????????????????????
??????????????????????????
Performance Planning
Performance Development Planning
Performance Feedback
Performance appraisal
4
Performance Appraisal Systems
Performance Management Systems
  • Evaluation of individuals
  • Periodic evaluation
  • Rating and evaluation
  • Rewards
  • Designed and monitored by
  • the HR department
  • Performance improvement of
  • individuals, teams and organization
  • Continuous process
  • Performance Planning analysis
  • review, development, improvement
  • Performance standard
  • Designed by HR development
  • but monitored by the respective
  • department themselves

5
  • ??????? Performance Planning
  • (?????????????????????????????? individual
    Performance)
  • 1. KPA (Key performance area)
  • 2. KRA (Key result area)
  • 3. Task analysis
  • 4. Activity plan \ action plan
  • 5. Goal setting exercise

6
  • Some example of KPA For an RD manager
  • 1. Identifying Product improvment
  • 2. Development of new products
  • 3. Testing Sample
  • Role Manager(RD)
  • KPA Development of new production (Weightage-2)
    Performance Targets
  • Complete design and development of a new
    prototype in 12 months

7
  • Performance analysis should lead to the
    following
  • 1. Facilitating factors
  • 2. Hindering factors
  • 3. Identifying developmental needs for better
    performance
  • 4. Gaining a better understanding about the
    appraise.

8
  • Improving Quality of Performance Rating
  • 1. ???????????????????????????????????????????????
    ??????????(Trait Rating Based approach)
  • 2. ???????????????????????????????????????????????
    ?????????????????(Job performance or Behavior
    Based)
  • 3. ???????????????????????????????????????????????
    ??????????????????????????(Result or objective)
  • 4. ??????????????????????????????????? (Hybrid
    Based Approach system)
  • 5. ???????????????????????????????? 360 ????
  • 6. KPI

9
  • Behavior Based Approach
  • 1. ???????????????????????????????????(Critical
    Incidents)
  • 2. ?????????????????(Free Written Evaluation)
  • 3. ???????????????????????????????????(Multiple
    appraisal)
  • 4. Peer Rating ??????????????????????????????
  • 5. Self-Appraisal ???????????????????????
  • 6. ???????????????????????????????????????(Assessm
    ent Center)
  • 7. ??????????????????????????????????????????(BARS
    )

10
  • Result Based Format
  • 1. ?????????????????????? (Appraisal by Result)
  • 2. ????????????????????????????????(The Direct
    Index)
  • 3. ?????????????????????????????????????????????(S
    tandards of Performance)
  • 4. Production Records \ Periodic Test \
    Performance Test
  • 5. ???????????????????????????????????????????????
    ??

11
  • Performance Review Discussion(PRD)
  • It involves the following
  • 1. To realise their potential
  • 2. Understand themselve-strangths and weakness
  • 3. To acquire more insight into their behavior
  • 4. To have better understanding of the
    environment
  • 5. To increase their personal and inter-personal
    effectiveness
  • 6. To set goals for further improvement
  • 7. To develop various action plans for further
    improvement

12
  • Data from performance management process
  • 1. Detail performance plans of individuals
  • 2. Support requirements of each employee to
    achieve or carry out their performance plan and
    meet target
  • 3. Performance analysis facilitating factors
    and blocking factors
  • 4. Ratings on qualities
  • 5. Development needs of individual
  • 6. Performance standards
  • 7. High ratees could be studied to see how their
    potential could be utilised
  • 8. Trends in performance improvements
  • 9. Training needs data stated by the individual
    or their supervisor.

13
  • Using Performance Management Systems for HR
    Decisions and Performance Improvement
  • 1. Organising training programs
  • 2. Job Rotation
  • 3. Career Development
  • 4. Potential development
  • 5. Delegation
  • 6. Performance rewards
  • 7. Placement and transfer
  • 8. Promotions
  • 9. Change of duties
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