NonVerbal Communication

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Non-Verbal Communication

• The body says what words cannot.
• Martha Graham, Choreographer

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Quiz about Non-Verbal Communication

• Thursday, November 10

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Non-Verbal Communication
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Body Gestures (Kinesics)

• Emblems
• Illustrators
• Affect Displays
• Regulators
• Adaptors

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Emblems

• Substitute for words and have rather specific
  verbal translations.
• Okay sign
• Come Here
• Hitchhikers sign
• Wave

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Illustrators

• Accompany and literally illustrate verbal
  messages.
• Fish Tales Hands far apart when talking about
  something large

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Affect Displays

• Movements of the face that convey emotional
  meaning.
• Happiness, surprise, fear, anger, sadness,
  disgust, etc.

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Regulators

• Monitor, maintain, or control the speaking of
  another individual.
• Facial expressions and hand gestures
• Keep going
• Slow down
• what else happened?

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Adaptors

• Satisfy some need
• Three kinds
• Self Adaptors physical need
• Alter Adaptors response to interactions
• Object Adaptors manipulation of an object

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Facial Feedback

• Facial Feedback Hypothesis facial expressions
  influences physiological arousal
• Influenced by Culture

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Facial Management

• Intensify
• Deintensify
• Neutralize
• Mask

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Eye Communication

• Monitor feedback
• Secure attention and interest
• Regulate or control conversation
• Signal nature of relationship
• Compensate for physical distance

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Eye Contact

• Average length of gaze in US
• 2.95 seconds
• Mutual Gaze
• 1.18 seconds
• Staring Contest

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Eye Avoidance Functions

• Civil inattention averting your eyes
• Signal lack of interest
• Block out other stimuli

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Touch Communication (Haptics)

• Positive Emotions
• Playfulness
• Control higher status person initiates touch
• Ritualistic hello and goodbye
• Task-Related fever, helping out of a car

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Touch Avoidance

• More likely with people who have communication
  apprehension.
• High among low self disclosers
• Influenced by age and gender

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Paralanguage

• Vocal, but nonverbal dimension of speech.
• Rate
• Volume
• Rhythm
• Vocalizations
• Pitch

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Paralanguage

• Physical impressions
• Personality impressions
• Evaluative impressions
• Status and credibility judgments

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Persuasion and Paralanguage

• Fast talkers more persuasive, more evaluated
• Fast talkers rated more intelligent and
  objective
• Too fast in IC creates problems

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Functions of Silence

• Time to Think
• Hurt Others
• Response to Anxiety
• Communicate Emotional Responses
• Achieve Specific Effects
• Nothing to Say

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Spatial MessagesProxemic Distances

• Intimate Distance
• Personal Distance
• Social Distance
• Public Distance

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Spatial MessagesTheories About Space

• Protection Theory
• Equilibrium Theory
• Expectancy Violations Theory

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Protection Theory

• Establish a buffer zone around your body as
  protection against unwanted touching or attack

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Equilibrium Theory

• The greater the intimacy the closer the distance.

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Expectancy Violations Theory

• Explains what happens when you increase or
  decrease distances in IC
• Cultural expectations
• Idiosyncrasies
• Small violations
• Heighten preconceived notions

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Spatial MessagesTerritoriality

• Possessive reaction to an area or particular
  object
• Primary your room, desk
• Secondary neighborhood, favorite table
• Public shopping mall, city park

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Markers

• Central items reserving a place
• Boundary fence, armrests between chairs
• Ear marking an object to show its yours

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Artifactual Communication

• Space Decoration
• Color Communication
• Clothing and Body Adornment

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Olfactory Communication

• Smell communication
• Attraction messages
• Humans emit sexual attractions
• Odors to feel better
• Taste impaired without smell
• Memory messages
• Identification Messages

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Non-Verbal Communication