MARINE CORPS FAMILY TEAM BUILDING

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• MARINE CORPS FAMILY TEAM
  BUILDING
• FUNCTIONALITY ASSESSMENT
• OUT BRIEF

18 May 2007
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MCFTB AS-IS

• MULTIPLE OWNERS
• COMMANDERS
• MCCS
• CHAPLAINS
• NONSTANDARD ORGANIZATIONAL STRUCTURES AND/OR
  PROGRAM DEFINITION
• 17 DIFFERENT FUNCTIONAL DEPLOYMENT METHODS
• FOCUS IS ON SPOUSE EDUCATION AND
  SELF-SUFFICIENCY

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MCFTB AS-IS LABOR

• LABOR
• MORE VOLUNTEERS THAN EMPLOYEES
  (118 VOLUNTEERS 1 EMPLOYEE)
• 7,450 VOLUNTEERS
• 63 EMPLOYEES
• MANY EMPLOYEES ARE EITHER PRIOR MILITARY OR FROM
  A MILITARY FAMILY (SPOUSE, CHILD)
• PREDOMINANTLY NONAPPROPRIATED FUND EMPLOYEES
• HIGHLY EDUCATED
• NONSTANDARD BILLET TITLES

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MCFTB AS-IS FINANCIALS

• COMPLEX FUNDING FLOW
• INSTALLATION TRACK
• OPERATIONAL TRACK
• FY06 EXECUTION
• 4.07M APF
• 617K NAF
• EXECUTED PRIMARILY IN SUPPORT OF INSTALLATION
  REQUIREMENTS

ADDITIONAL FUNDS MAY HAVE BEEN EXECUTED BUT
COULD NOT DOCUMENT
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MCFTB AS-IS UTILIZATION

• PROGRAM UTILIZATION FY06
• KEY VOLUNTEER NETWORK
• 706 TRAINING SESSIONS
• 3,674 KVs AND FROs TRAINED
• 813 KV TRAINING AND INFORMATION BRIEFS
• 607 KV OUTREACH EFFORTS
• 599 DEPLOYMENT SUPPORT BRIEFS
• L.I.N.K.S.
• 137 L.I.N.K.S. SESSIONS
• 1,690 L.I.N.K.S. PARTICIPANTS
• 876 L.I.N.K.S. OUTREACH BRIEFS

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RESULTS OF CUSTOMER SURVEY

• SNCO AND NCO PREDOMINANT PARTICIPANTS
• TOTAL RESULTS INCLUDED
• 93 AWARE OF KVN
• IDENTIFIED EFFECTIVENESS CHALLENGES
• 80 AWARE OF L.I.N.K.S.
• DETERMINED EFFECTIVE
• 38 AWARE OF SLS
• DETERMINED EFFECTIVE

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BENCHMARK PRICEWATERHOUSE COOPERS

• SISTER SERVICES
• ALIGNED WITHIN FAMILY SERVICES
• MISSION DRIVEN, NONSTANDARD ORGANIZATIONS
• COMMANDERS INDIVIDUAL AND UNIT READINESS TOOL
  (BEST PRACTICE)
• UTILIZE PAID AND VOLUNTEER STAFF
• OTHER BENCHMARK PARTNERS
• MISSION DRIVEN, NONSTANDARD ORGANIZATIONS
• CHAPTER VOLUNTEER RECOGNITION SYSTEM TO ADVANCE
  PERFORMANCE GOALS (BEST PRACTICE)
• UTILIZE PAID AND VOLUNTEER STAFF

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PLANNING TO BE

• OPTIONS
• RETAIN AS-IS MINOR TWEAKS
• REDESIGN MAKE SIGNIFICANT CHANGE
• DECISION FACTORS
• AS-IS REPORT
• CUSTOMER SURVEY
• BENCHMARK REPORT
• MISSION OF THE MARINE CORPS AND CMC GUIDANCE
• RECOMMENDATION FOR TO-BE REDESIGN

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MCFTB TO-BE REDESIGN ELEMENTS

• REFOCUS PROGRAM
• UTILIZE TECHNOLOGY
• SUPPORT EXTENDED FAMILY
• BORN INTO
• SWORN INTO
• MARRIED INTO
• ACHIEVE OUTCOMES OF ACCOUNTABILITY AND
  SELF-SUFFICIENCY
• INITIATE ACTION IN 2007, FULLY IMPLEMENT WITHIN A
  YEAR

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MCFTB TO-BE CONCEPTFOCUS ON MARINE
MARINE
LIFE EVENTS
MISSION EVENTS
COMMAND TEAM
MCCS
YOU CAN DO IT, MARINE WE CAN HELP
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TO-BE MCFTB PROGRAMS/SERVICES
READINESS AND DEPLOYMENT SUPPORT
L.I.N.K.S. (EXPANDED)
MCFTB
LIFE SKILLS
FAMILY READINESS TRAINING
PREP AND CREDO TO BE ADDRESSED LATER
ENHANCE AWARENESS
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MCFTB TO-BE COMMANDERS PROGRAMS
COMMANDER
MARINE AND FAMILY DEPLOYMENT PROGRAM
MARINE AND FAMILY READINESS PROGRAM
COMMANDERS OFFICIAL INFORMATION NETWORK (COIN)
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MCFTB TO-BE STAFFING
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MCFTB TO-BE COMMAND STAFFING MODEL
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MCFTB TO-BE VOLUNTEER STAFFING

• FAMILY READINESS PROGRAM ADVISOR
• INTERVIEWED, SELECTED, TRAINED, CERTIFIED, AND
  APPOINTED
• COMMANDERS OFFICIAL INFORMATION NETWORK (COIN)
  VOLUNTEER
• INTERVIEWED, SELECTED, TRAINED, CERTIFIED, AND
  APPOINTED
• RESPONSIBILITIES
• PASS OFFICIAL COMMAND MESSAGES
• INFORMATION AND REFERRAL
• NOT RESPONSIBLE FOR COMMAND INITIATED SOCIAL
  EVENTS

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MCFTB TO-BE BUSINESS RULES

• MANDATORY ESTABLISHMENT OF FAMILY READINESS
  OFFICER STRUCTURE
• DEVELOP AN AUTOMATED INDIVIDUAL AND COMMANDER
  READINESS ASSESSMENT TOOL (AIR FORCE BEST
  PRACTICE)
• EXPAND MCFTB PROGRAMS TO SUPPORT MARINES,
  SPOUSES, PARENTS, CHILDREN
• CURRICULUM
• EXPAND DEFINITION OF FAMILY TO INCLUDE SPOUSES,
  CHILDREN, AND PARENTS
• RECONSTITUTE THE MCFTB COUNCIL TO ACCOMMODATE NEW
  STAFFING MODEL

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MCFTB TO-BE BUSINESS RULES

• REVIEW FRC SUBCOMMITTEES STRUCTURES AND REWRITE
  CHARTERS
• STANDARDIZE VOLUNTEER RECRUITMENT, MOTIVATION,
  AND APPRECIATION PROGRAM
• REQUIRE A SOLUTION FOR VOLUNTEER AND PARTICIPANT
  CHILD CARE REQUIREMENTS
• DETERMINE WHO IS ELIGIBLE TO VOLUNTEER FOR
  EXPANDED L.I.N.K.S. PROGRAM

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MCFTB TO-BE BUSINESS RULES

• DEVELOP MCFTB STANDARD TRAINING CURRICULUM
• MCFTB REQUIRES A DEDICATED AND QUALIFIED LIFE
  SKILLS TRAINER DUE TO WAR TIME FOOTING
  REQUIREMENTS
• 202K
• CHAPLAINS DEPLOYED
• MARINE AND FAMILY SERVICES NOT ALWAYS ABLE TO
  SUPPORT
• MCFTB REQUIRES CENTRALIZED AND UNIT TRAINING
  CAPABILITY
• DEVELOP STANDARD LIST OF LIFE SKILLS CLASSES AND
  CURRICULUM
• DEVELOP STANDARD LIST OF READINESS AND DEPLOYMENT
  TRAINING CLASSES
• CONTINUE DEVELOPMENT OF STANDARDIZED FAMILY
  READINESS TRAINING FOR THE COMMAND TEAM (COMMAND
  TEAM GUIDE FOR FAMILY READINESS)
• MERGE CURRENT COS VOLUNTEER AND DEPLOYMENT
  INFORMATION

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MCFTB TO-BE TECHNOLOGY

• AUTOMATE MARINE AND FAMILY READINESS ROADMAP AND
  ACTION FLAGGING SYSTEM
• WIDE AREA RAPID RESPONSE NETWORK (WARRN)
• EXPAND MARINE ONLINE CAPABILITY TO ADDRESS AND
  CAPTURE A MARINES FAMILY READINESS REQUIREMENTS
• UTILIZE MEMORANDUM FISCAL SYSTEM (MFS) FOR 1164
  FORM PROCESSING AND TRACKING
• MARINE CORPS WIDE TRACKING SYSTEM OF VOLUNTEER
  INFORMATION (I.E., HOURS, TRAINING,
  CERTIFICATIONS)

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MCFTB TO-BE PERFORMANCE METRICS
NOTIONAL NOT ALL INCLUSIVE
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ADDITIONAL RECOMMENDATIONS

• REVIEW FUNDING FLOW AND ALLOCATIONS APF AND NAF
  (UNIT FUNDS)
• REVIEW AND ESTABLISH REVISED POLICY FOR VOLUNTEER
  REIMBURSEMENTS
• REVIEW AND DETERMINE MCFTB FACILITY REQUIREMENTS
• COMMAND PREROGATIVE TO ALIGN MCFTB WITHIN MCCS
  ORGANIZATION
• DEVELOP A MARKETING AND EDUCATION PLAN TO SUPPORT
  TO-BE MODEL
• DEVELOP CLIFF NOTES TYPE EDUCATION GUIDE FOR
  USE OF MARINE ONLINE FOR PULLING OF ROSTERS

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ADDITIONAL RECOMMENDATIONS

• DETERMINE ROLE OF THE BASE OR STATION CHAPLAIN
• DEVELOP AND OFFER VARIOUS MEDIA OPTIONS ONLINE
  (PODCASTS, DVD)
• ADD FAMILY READINESS TO FORMAL ENLISTED AND
  OFFICER SCHOOLS AGENDA
• COST OUT TO-BE DESIGN AND PROGRAM
• KEEP ABREAST OF NEW WEBSITE REQUIREMENTS
• EVALUATE RELATIONSHIP OF PREP AND CREDO TO LIFE
  SKILLS COMPONENT OF MCFTB
• DETERMINE IF AREA COORDINATOR AND COMMAND LIAISON
  BILLETS SHOULD BE AVAILABLE AT ALL INSTALLATIONS