Institutional Capacity Building for DFIs: The DBP Experience (Second presentation)

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Institutional Capacity Building for DFIs The
DBP Experience (Second presentation)

• Isidro A. Sobrecarey
• Vice President and Chief of Staff
• Office of the Chairman
• Development Bank of the Philippines
• ADFIAP-CEO Forum VIII
• Dec. 5-7, 2011, Thimphu, Bhutan

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DBPs Corporate Culture Program
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The Strategy -
Human Resource Management
Value Formation
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The DBP Human Resource Experience
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The DBP Human Resource Experience

• HR investment Financial Social Dividends

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The DBP Human Resource Experience

• HR investment Financial Social Dividends

Organizational and People Transformation
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Non-Performing Accounts
Economic Difficulty and Political Interventions
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Bankrupt

World Bank wanted DBP CLOSED
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1986 Rehabilitation Plan

• Viability
• Professionalism
• Integrity

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• Unifying Force

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Corporate Culture Program

• Unifying Force

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DBP Rehabilitation and Institutional Strengthening
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DBP Rehabilitation and Institutional Strengthening
Values reform
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DBP Rehabilitation and Institutional Strengthening
Values reform
Organizational reform
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DBP Rehabilitation and Institutional Strengthening
Values reform
Organizational reform

• Credit process
• reform

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Changes Through Corporate Culture

• dramatic turnaround in business growth and image
  rebuilding
• conduct of personal and professional lives

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Institutionalization of Corporate Culture

• DBP Family
• Guiding Principle of HRM Strategy

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Weekly Monday Commentaries
DBP Family Traditions

• DBP Family Credo (Head Office and Branches)
• Concepts, norms and values supportive of
  Corporate Culture Themes

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If we accept that banking is people, then our
human resource must have the highest strategic
value to our organization.
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DBP HRM Programs

• Innovative training programs
• Knowledge transfer and replication
• Echo training
• Alternative training media
• more effective training in less time and less
  cost

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Career and Development Programs

• Targeted selection
• Assessment Center
• Quality Circles QuEST
• Continuing Professional Education

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HR Programs (cont.)

• Excellence Awards
• Presidents Award
• DBPs Best
• New Performance Evaluation System

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New Performance Evaluation System

• CSC-model
• shift from 360 degree appraisal to rigid
  performance measurement indicators and ratings

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• interdependencies of HR systems, programs and
  processes

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Corporate Culture

• interdependencies of HR systems, programs and
  processes

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Corporate Culture

• interdependencies of HR systems, programs and
  processes
• unifying force

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Corporate Culture

• interdependencies of HR systems, programs and
  processes
• unifying force
• Core Values Integrity, Competence, Teamwork and
  Professionalism

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Global Paradigm

• Corporate Culture not as abstract entities
• Found not in archives
• Very hearts and minds of people
• Not a one shot deal

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Sustaining Corporate Culture

• Viability through values and virtues
• Fulfilling DBP Mission under exceptionally sound
  values and virtues
• Values Efficient Vehicle for Development

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AWARDS and CITATIONS
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EMPLOYER OF THE YEAR
Personnel Management Association of the
Philippines
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Center for Excellence
Senate Committee on Civil Service and Government
Reorganization
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People Development and Management
Asian Institute of Management and Far Eastern
Economic Review
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EMPLOYEE-FRIENDLY EMPLOYER
Convenors Group of Public Sector Unions and
Association in coordination with the Civil
Service Commission
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AMONG THE TOP TEN EMPLOYERS
Hewitt Associates
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Best Human Resource Development Project Among
DFIs in the Asia Pacific Region
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A Premium Human Resource Development
Program Attracting the Best and the Brightest to
join DBP A Corps of Dedicated, Efficient and
Committed Public Servants
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DBPS CORPORATE RE-BRANDING
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DBPS CORPORATE RE-BRANDING
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DBPS CORPORATE RE-BRANDING
FORWARD LOOKING
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CORPORATE CULTURE

• Competitive edge

• Synthesis versus
• analysis

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CORPORATE CULTURE
DEVELOPMENT
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Thank you!