Angharad Jackson

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Integrated Working IN Salford

• Angharad Jackson

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(No Transcript)
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Victoria Climbié

• Born 2nd November 1991
• Died 25th February 2000
• Inquiry established 20th April 2001 under Lord
  Laming
• Published 28th January 2003
• 407 pages
• 108 recommendations

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Victoria was known to

• 4 Social Services Depts.
• 3 Housing Depts.
• 2 Police CP Teams
• 2 Hospitals
• 1 Specialist NSPCC Centre
• No school
• No GP

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3 key messages

• Clear line of accountability
• Better integration of services
• Clear lines of communication

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Government response

• Transfer of Childrens Services to DfES (now
  DCSF)
• Integration of education and childrens social
  care
• Minister for Children and Families
• Lead Member for Childrens Services
• Director of Childrens Services
• Local Safeguarding Children Boards
• Childrens Trusts

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Integrated Working Toolkit

• Information sharing guidance
• Common Assessment Framework (CAF)
• Role of Lead Professional
• Integrated service delivery model (Family Action)
• Online directory of resources
• ContactPoint (previously known as the Information
  Sharing Index

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What is ContactPoint?

• ContactPoint will be the quick way to find out
  who else is working with the same child or young
  person, making it easier to deliver more
  coordinated support.
• This basic online directory will be available to
  authorised staff who need it to do their jobs. It
  is a key part of the Every Child Matters
  programme to improve outcomes for children
  alongside ICS and (e)CAF

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What will the benefits be?

• Quickly identify whether a child is receiving
  universal services (education, primary health
  care)
• Less time spent trying to find other
  practitioners who may be involved
• Indicates whether a CAF has been completed
• Supports more effective multi-agency working
  which should lead to a better service for
  children and young people

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The Big Picture
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Information held
BASIC DEMOGRAPHICS
ADDITIONAL INVOLVEMENT examples
INDICATORS
CAF Indicator
Childs Name
Youth Worker Contact Details
Social Worker Contact Details
Lead Professional Contact Details
Gender
Unique Identifier
SENCO Contact Details
Date of Birth
Address
Parent(s)/Carer(s) Contact Details
ContactPoint will not hold case data or
assessment information
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What information will be held on ContactPoint?

• ContactPoint will only contain the following
  basic information
• name, address, gender and date of birth of all
  children in England (aged 0-17) and
• name and contact details for
• parents or carers
• educational setting (e.g. school)
• primary medical practitioner (e.g. GP practice)
  
• other services and
• lead professional (if appointed).

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Continued

• There will also be the facility to indicate if
  practitioners have completed an assessment under
  the Common Assessment Framework.
• Informed consent of the child or young persons
  parent/carer will be needed to record contact
  details of sensitive services (currently defined
  as sexual/mental health and substance abuse).
  Access to this information will be restricted.
• ContactPoint will NOT contain any detailed
  information (such as case notes, assessments,
  medical data or exam results).

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Who will have access?

• Access to ContactPoint will be restricted to
  authorised users who need it as part of their
  work.
• In order to be granted access, users will
  require
• enhanced Criminal Records Bureau clearance
• authorisation from line manager
• training
• A authentication token
• Authorised users will be able to access
  ContactPoint
• Through an existing case management system
• Directly through a secure web link
• Via another authorised user (mediated access)
• It will not be possible for any user to access
  any case management systems or case data held by
  another agency through ContactPoint.

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Viewing ContactPoint
ContactPoint
Authorised practitioner uses a security token to
view ContactPoint directly through a web
interface
Practitioner is working with a child or young
person
Management Information
Mediated access authorised ContactPoint user
accesses ContactPoint through another authorised
user
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ContactPoint will be updated from case management
systems wherever possible
Case Mgmt System
automatic update of involvement and contact
details
ContactPoint
Practitioner updates case information
Practitioner is working with a child or young
person
Mediated access - alternative route where no
system link is possible
Authorised user updates ContactPoint
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ContactPoint in Salford

• Salford is an early adopter of ContactPoint
• First users of ContactPoint in Salford go live
  October 2008
• Roll-out throughout 2009

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Further information

• Resources
• www.ecm.gov.uk/contactpoint
• www.salford.gov.uk/contactpoint
• Newsletter
• http//www.salford.gov.uk/contactpointnewsletter.h
  tm
• Contact details
• Angharad Jackson
• angharad.jackson_at_salford.gov.uk