Institutionalizing Assessment: Changing a Mindset

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Institutionalizing Assessment Changing a
Mindset
Al Foderaro, Director Denise Schmidt, Associate
Director Career Services Cooperative
Education COUNTY COLLEGE OF MORRIS Randolph,
New Jersey
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Academic Advisement Admissions Athletics Campus
Life Counseling Services Financial Aid Health
Services Records and Registration Womens
Center
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Training Approach for Implementation

• Plans Implemented
• ?
• Plans Finalized
• ?
• Plans Reviewed
• ?
• Department Plans Developed
• ?
• Trained Additional Staff in all Departments
• ?
• Trained Directors

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...The Assessment Loop
What is it?
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ASSESSMENT FRAMEWORK

• Mission
• Objectives
• Programs and Services
• Intended Outcomes
• Assessment
• Feedback/Change

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MISSION

• Describe your departments purpose
• Identify your constituents
• Relate your mission statement to those of your
  division and the institution

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Career Services and Cooperative Education
MISSION

• The Office of Career Services and Cooperative
  Education supports students and alumni as they
  make career decisions, develop job search
  strategies, pursue experiential education, and
  secure employment.

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OBJECTIVES

• Broad, general statements (3-5)
• What is your department trying to accomplish?
• What are your functions?
• Each objective will have several
  programs/services that support it.

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Career Services and Cooperative Education
OBJECTIVES

1. Disseminate information on current and projected
   employment opportunities and career-related and
   job search topics.
2. Provide resources to help students assess and
   relate their interests, skills, education, and
   experiences to possible careers.

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Career Services and Cooperative Education
OBJECTIVES

1. Provide experiential education opportunities and
   campus employment placements for eligible
   students.
2. Assist students and graduates in the development
   of job search tools and competencies.
3. Support students and graduates as they explore
   off-campus employment opportunities.

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PROGRAMS SERVICES

• What are the activities of your department?
• Do these activities support your objectives?

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Career Services and Cooperative Education
PROGRAMS SERVICES

• Resource Preparation / Distribution
• Group Presentations
• Individual Counseling
• Web Site
• Career Week
• Job Listings
• Resume Critiquing

• Job Locator Developer
• Job Fairs
• On-Campus Recruiting
• Student Employment Program
• JobMatch
• Graduate Survey
• Co-op/Internship Program

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PROGRAMS AND SERVICES
Career Services Cooperative Education
Resource Prep/Dist. Group Presentations Individual Counseling Web Site Career Week Job Listings Resume Critiquing JLD Job Fairs On-Campus Rec. Student Emp. Prog. Co-op/Intern Prog. JobMatch Graduate Survey
1. Disseminate information on current and projected employment opportunities and career-related and job search topics. l l l l l l l
2. Provide resources to help students assess and relate their interests, skills, education, and experiences to possible careers. l l l l l
3. Provide experiential education experiences and campus employment placements for eligible students. l l
4. Assist students and graduates in the development of job search tools and competencies. l l l l l
5. Support students and graduates as they explore off-campus employment opportunities. l l l l l l l
OBJECTIVES
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Why look at outcomes?

• Need to demonstrate effectiveness
• Utilization and satisfaction are important in the
  broad picture of assessment
• May not give you information you need to identify
  improvements that should be made

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TYPES OF OUTCOMES

• Program/Service Outcomes
• Learning Outcomes
• Developmental Outcomes

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. . WRITING
YOUR OUTCOMES

• Create specific, detailed statements using
  active verbs in the future tense.

.
Participants will be able toidentify, write,
demonstrate, prepare, explain, calculate
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...The 3 Ms of Outcomes

• Meaningful
• Measurable
• Manageable

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PROGRAM/SERVICE Co-op/Intern (3)

• Intended Outcome
• Intended Outcome
• Intended Outcome

Eligible students will identify and secure
jobs related to their educational programs.
Co-op students/interns will acquire job
knowledge, identify professional skills and
abilities, and become familiar with workplace
realities of their intended careers.
Students will be offered continued employment at
the conclusion of their work experiences.
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ASSESSING YOUR OUTCOMES

• Determining the degree to which your outcomes
  were achieved
• Collecting proof of your effectiveness
• Use a combination of methods
• multiple, varied, quantitative, qualitative
• Conduct on-going measurements

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ASSESSMENT METHODS

• Statistics
• Surveys/Evaluations
• Interviews/Focus Groups
• Internal/External Review
• Pre test / Post test
• Performance-based

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Program/Service CO-OP/INTERN (3)

• Intended Outcome
• Co-op students/interns will acquire job
  knowledge, identify
• professional skills and abilities, and become
  familiar with
• workplace realities of their intended careers.
• Methods of Assessment
• Program evaluations students, faculty,
  employers
• Focus groups (advisory board, co-op faculty,
  student participants in class)
• On-line student learning assessment

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• Program/Service
• Intended Outcome
• Methods of Assessment
• Intended Outcome
• Methods of Assessment
• Intended Outcome
• Methods of Assessment

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PLAN FOR ASSESSMENT

• Dont try to assess all of your programs and
  services all of the time
• Create a timeline for assessment activities
• (implementation grid)
• Assign individuals to be responsible

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IMPLEMENTATION GRID
Program/Service
Assessment methods used When is assessment done Who is responsible
Outcome 1
Outcome 2
Outcome 3
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FEEDBACK / CHANGE

• Analyze your findings
• Report your results
• Identify / establish benchmarks
• Make adjustments, implement change

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• ASSESSMENT SUMMARY
• insert name of program/service here
• Assessment Activities
• Feedback/Change

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MANAGE ASSESSMENT

• Assessment is a process, not an event.
• Assessment should be meaningful and sustainable.
• Whats important is that assessment is happening!
  

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ASSESSMENT LOOP

• Mission

Objectives
Programs and Services
INTENDED OUTCOMES
FEEDBACK/ CHANGE
METHODS OF ASSESSMENT
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ASSESSMENT LOOP

• Mission

Objectives
Programs and Services
INTENDED OUTCOMES
FEEDBACK/ CHANGE
METHODS OF ASSESSMENT
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ASSESSMENT LOOP

• Mission

Objectives
Programs and Services
INTENDED OUTCOMES
FEEDBACK/ CHANGE
METHODS OF ASSESSMENT
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ASSESSMENT LOOP

• Mission

Objectives
Programs and Services
INTENDED OUTCOMES
FEEDBACK/ CHANGE
METHODS OF ASSESSMENT
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ASSESSMENT LOOP

• Mission

Objectives
Programs and Services
INTENDED OUTCOMES
FEEDBACK/ CHANGE
METHODS OF ASSESSMENT
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ASSESSMENT LOOP

• Mission

Objectives
Programs and Services
INTENDED OUTCOMES
FEEDBACK/ CHANGE
METHODS OF ASSESSMENT
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ASSESSMENT LOOP

• Mission

Objectives
Programs and Services
INTENDED OUTCOMES
FEEDBACK/ CHANGE
METHODS OF ASSESSMENT
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About the College
. . . .
AssessmentOver the past several years, County
College of Morris has embraced outcomes
assessment, with departments in all divisions
designing and implementing assessment plans and
processes to determine the effectiveness of their
programs and services.  These ongoing assessments
have resulted in continuous improvements in the
classroom and across the campus. Today, the
campus community speaks the same language of
assessment, departments share common goals toward
improvement, and individuals recognize that an
institutions overall effectiveness in educating
its students is measured in the effectiveness of
every one of the programs and services it
delivers. Assessment plans of both academic and
administrative departments have been posted on
the colleges website in an effort to inform the
campus community and to share with our external
constituencies the ways in which the College is
monitoring, improving, and enhancing student
learning and student success.  Click here to
view this information.
www.ccm.edu
Click here
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CCM Divisions
ccm.edu/spider
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