Title: Social Media Strategy
1Social media Marketing Analysis
Mobile - 9212306116
2Introduction
Welcome to the hand-out version of our training
session focusing on social media monitoring and
research. This is a very top line look at some of
the tools you can use to keep track of online
conversations. Lets begin...
310 Reasons Why Brands Listen
Complaints Compliments
Expressed needs
Competitors
Crowd sentiment
Influencers
Measurement
Audits
Crisis / issues
Threads / chains
4Listening out for?
- We want to listen for things like
- Brand mentions
- Products / services
- People mentions
- Topics / subjects
- Journalists / bloggers
- Comments / views
- The great thing is that everyone is providing
these insights for free. - Right here, right now.
5The Basic Monitoring Toolkit
Today, we are going to briefly look at some basic
free tools you cant start using straight away
for current and prospective clients. You may be
familiar with some of the tools, but each has a
role to play if you want to get an overall
picture of what is being said / shared. Lets
go...
6Best General Snapshot Tools
- http//www.socialmention.com http//www.addictoma
tic.com - Uses
- General / day-to-day
- Audit stage
- Activity monitoring / buzz Tip
- Make these the tools the foundation of your
listening efforts
7Real Time Twitter Tools
- http//www.twazzup.com
- Uses
- Great for Twitter hashtags
- Can identify influencers (basic level)
- Ranks content in order of
- popularity which is useful
- Tip
- Make the most of the keywords featured in the
bottom left corner
8Twitter Specific
http//search.twitter.com http//backtweets.com
- http//moitter.com
- http//tweetreach.com Uses
- BackTweets is great to see how often
- people are tweeting links to a website
- Monitter is great for looking at local buzz,
especially when managing an issue - Tip
- Only use these if Twazzup.com doesnt go deep
enough for your particular search
9Blog Searching
- http//wikio.co.uk
- http//blogpulse.com http//www.technorati.com
Uses - Discover blogs by topic / author
- Track published posts and run archive searches
- Get an indication of blog popularity
- Tip
- Search both posts and blogs as results can vary
10Forums / Blog Comments
- http//boardtracker.com
- Uses
- Goes beyond blogs and gives you an insight into
responses to topics (especially useful for
customer insights) - Gives you a feel for what lengths people will go
to in order to be heard
11Google Tools
http//google.com/ (then search by tool
type) Uses - iGoogle is such an easy way to
keep track of news, feeds, searches worth
setting up as your home screen dashboard
12Bookmarking Tools
http//delicious.com http//ww.evernote.com Uses
- Bookmark any page from the web and store it
via tags / folders
13Get in Touch! Website - https//www.webinfomatrix
.com/ Skype - shalabh.mishra Telegram -
shalabhmishra Whatsapp - 919212306116 Email -
contact_at_pressreleasepower.com Mobile - 1 646
204 3425
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