Title: P1253296632UmIYq
1VMT CSCL WorkshopJune 2004
2Group Formation,Facilitation,Recruitment
This material is based upon work supported by the
National Science Foundation under Grant Nos.
0333493 and 0325447. Any opinions, findings, and
conclusions or recommendations expressed in this
material are those of the author(s) and do not
necessarily reflect the views of the National
Science Foundation.
3Present
Future
- - Motivated
- Improving problem-solving skills
- Improving communication skills
- Increasing content knowledge
- Works for unlimited numbers of participants
4How do people collaborate face-to-face?
- Middle school students
- - College/Grad students
Present
Future
- - Motivated
- Improving problem-solving skills
- Improving communication skills
- Increasing content knowledge
- Works for unlimited numbers of participants
5How do people collaborate face-to-face?
- Middle school students
- - Grad students
Present
Future
How do people collaborate online?
- - Motivated
- Improving problem-solving skills
- Improving communication skills
- Increasing content knowledge
- Works for unlimited numbers of participants
- PoW-Wow! (AIM)
- - College/Grad students (Blackboard)
6How do people collaborate face-to-face?
- Middle school students
- - Grad students
- - Parallel conversation is easy
- Erasing makes reconstruction hard
- Tone, expressions, gestures are easy
- Speaking is fast
- - ...
Present
Future
How do people collaborate online?
- - Motivated
- Improving problem-solving skills
- Improving communication skills
- Increasing content knowledge
- Works for unlimited numbers of participants
- PoW-Wow! (AIM)
- - Grad students (Blackboard)
7How do people collaborate face-to-face?
- Middle school students
- - College Grad students
- ...
- - Parallel conversation is easy
- Erasing makes reconstruction hard
- Tone, expressions, gestures are easy
- Speaking is fast
Present
Future
How do people collaborate online?
- - Motivated
- Improving problem-solving skills
- Improving communication skills
- Increasing content knowledge
- Works for unlimited numbers of participants
- PoW-Wow! (AIM)
- - College/Grad students (Blackboard)
- - Parallel conversation is hard
- Typing is slow
- Tone, expressions, gestures are hard
- ...
8How do people collaborate face-to-face?
- Middle school students
- - Grad students
- - Parallel conversation is easy
- Erasing makes reconstruction hard
- Tone, expressions, gestures are easy
- Speaking is fast
- - ...
Present
Neutral scaffolding Easy things should remain
easy, hard things should become less hard.
Future
How do people collaborate online?
- - Motivated
- Improving problem-solving skills
- Improving communication skills
- Increasing content knowledge
- Works for unlimited numbers of participants
- PoW-Wow! (AIM)
- - Grad students (Blackboard)
- - Parallel conversation is hard
- Typing is slow
- Tone, expressions, gestures are hard
- ...
9Neutral scaffolding
Identify obstacles to exploration, provide tools
(e.g., shared whiteboard) to mitigate them.
10How do people collaborate face-to-face?
- Middle school students
- - Grad students
- - Parallel conversation is easy
- Erasing makes reconstruction hard
- Tone, expressions, gestures are easy
- Speaking is fast
- - ...
Present
Neutral scaffolding Easy things should remain
easy, hard things should become less hard.
Future
How do people collaborate online?
- - Motivated
- Improving problem-solving skills
- Improving communication skills
- Increasing content knowledge
- Works for unlimited numbers of participants
- PoW-Wow! (AIM)
- - Grad students (Blackboard)
Positive scaffolding Make it easy to do the
right thing, and to learn what that is.
- - Parallel conversation is hard
- Typing is slow
- Tone, expressions, gestures are hard
- ...
11Positive scaffolding
Make it clear where theyre supposed to go
easier to go there more difficult
to go somewhere else.
12How do people collaborate face-to-face?
- Middle school students
- - Grad students
- - Parallel conversation is easy
- Erasing makes reconstruction hard
- Tone, expressions, gestures are easy
- Speaking is fast
- - ...
Present
Neutral scaffolding Easy things should remain
easy, hard things should become less hard. People
should be able to find collaborators.
Future
How do people collaborate online?
- - Motivated
- Improving problem-solving skills
- Improving communication skills
- Increasing content knowledge
- Works for unlimited numbers of participants
- PoW-Wow! (AIM)
- - Grad students (Blackboard)
Positive scaffolding Make it easy to do the
right thing, and to learn what that is. People
should be able to find appropriate
collaborators.
- - Parallel conversation is hard
- Typing is slow
- Tone, expressions, gestures are hard
- ...
13Exploring How People Collaborate
- So far we did some experiments to get a feeling
for this - Face-to-face
- Fall 03 In a middle school classroom, we
observed a face-to-face lesson - Winter 04 Taxicab Geometry session in Gerrys
class (university level) - Online
- Winter 04 3 online sessions in Gerrys class
- Winter Spring 04 20 PoW-wow! sessions
14What Factors Affect Collaboration?
Environmental Factors Group Attributes Individual Attributes
Math Problems - Difficulty - Resource availability - Learning goals
15F2F Experiment I - Sharswoodgroup formation
- In the middle school classroom, we observed a
face-to-face lesson in which students were
grouped by their classroom teacher. - Students were asked to self-assign typical
cooperative learning roles (reporter,
facilitator, recorder). - Results They did not continue to use the roles
as they worked together.
16F2F Experiment II TaxiCab Geometry Sessions
- Student surveys were used to form groups
- Decisions were mainly based on availability of
students for synchronous communication. - Students were not highly motivated
- Depending on their math knowledge and problem
solving skills, each group followed very
different approaches.
17F2F Collaboration in General
- Easy to coordinate discussion, taking turns
etc. - Effective communication channels, can benefit
from gestures, body lang. etc. - - Resource limitation, discussed ideas are
volatile, could be forgotten etc. - - Access to information resources is limited
18Our Experience with Online Experiments In Class
- Groups were initially grouped randomly for the
first online session. - For the second two virtual problems groups were
the same as in taxicab sessions. (longevity) - Groups used Blackboard software (shared
whiteboard, synch chat, equation editor) - Groups did better as they became familiar with
the software and their group members - Facilitation instructions
- Inscribed-Circle Tangent-Square
Ducks-in-a-row
19Our Experience with Online Experiments PoW-Wow!
- Collected information
- Age
- Grade
- Gender
- Math class
- Knowledge about math
- Knowledge about technology
- How often they join a Pow-wow
- Group size
- Original goal of 3-4 students
- Later goal of 3-5
- With small numbers of registrants, groups were
usually small
20PoW-Wow! - Facilitation
- In initial Pow-wows, instructions were given
within the chat room. Later general instructions
were printed only on the problem page. - Goal basic, clear information
- Script Facilitator Information
21PoW-Wow! - Recruitment
- We have promoted the Pow-wows on the Math Forum
site - Problem of the Week index page
- Algebra and Geometry problem pages
- Instant Messages from MFpowwow to see if
registrants are serious and if past participants
are coming back - We contacted some active PoW submitters
22PoW-Wow! - Statistics
- 20 Pow-wows
- 37 different participants
- 7 repeating participants (2, 3, 3, 4, 4, 6, 11)
- 64 never-shows (some registered more than once
some participants were no-shows at times) - VMT facilitators joined 4 chats to fill space
23PoW-Wow! - Getting Return Visitors
- Problems
- Time zones, home schedules, other homework
- Kids who register dont show up
- A few rude participants
- Software?
- Purpose not clear?
- Whats in it for the participant?
- Socializing, chatting
- Math help
24Online Collaboration in General
- - Coordination is difficult (taking turns,
following ideas etc.) - - Limited communication channels
- Hard to share your work (e.g. diagram)
- Typing issue
- Resources, easy keep a log of the discussion
for future reference - Math resources Can benefit from online
searches to retrieve necessary math info
25What Factors Affect Collaboration?
Environmental Factors Group Attributes Individual Attributes
Math Problems - Difficulty - Resource availability - Learning goals Activity structure (roles) Software Interface - Affordances - Usability of the system Facilitation Group Size Member composition Longevity Cohesion Math skills - Math background - Problem solving skills Social skills - Communication style - Linguistic skills Technical skills - Familiarity with tech Availability Learning style Personality Motivation/Confidence Familiarity with tools/collaboration.
26Some Desirable Outcomes of Small Group
Collaboration in Our Context
- Mastering problem solving (logical reasoning)
skills - Mastering communication skills, becoming better
collaborators - Developing mathematical thinking logically
linking topics learned in class to solve a
problem - Asking insightful questions
- Raising different viewpoints, perspectives
- Paying attention to other members thoughts and
needs providing feedback, help - Critiquing other members ideas in a constructive
way - Learning from mistakes, making corrections/refinem
ents with the help of other members - Intertwining of perspectives through a process of
negotiation collectively constructing a solution
to the problem
27To get to the desirable situation
- We need to find out how we should set the
parameters effecting the collaboration. - I.e. we need to answer questions like
- How we should form our groups?
- What sort of software tools do we need to provide
scaffolding? - What sort of facilitation/help features can we
build into the system? - What sort of problems should we use?
28Approximating Parameters
- Answering previous questions requires us to
approximate the values of key parameters
(especially those regarding skills of group
members) - Possible data sources
- Self-assessment data obtained from surveys
- Observed performance in previous sessions (if
such historical info is available)
29Automation Issues
- We expect to serve 100s of users around the globe
- Due to the projected scale of the system we need
- a reasonable group formation scheme
- an automated facilitator agent (handle group
formation, providing feedback etc.) - a scheme for forming/updating user profiles
- updating user profiles according to observed
performance
30A simple framework for collaboration...
Present Future ?
Sharing drawings, resources is awkward. Sharing drawings, resources is fast and easy. Remove this obstacle.
Typing is slow, error prone. Other input modes are supported. Remove this obstacle.
Students dont seem to understand problem reduction. Tracking and coordinating sub-problems is facilitated by the environment. Provide this structure.
Hypotheses already rejected can resurface. Tracking confirmed or rejected hypotheses is facilitated by the environment. Provide this structure.
Limited perspectives lead to circling, stuckness. Multiple perspectives increase alternatives. Form groups more effectively
Mismatch in knowledge levels leads to excessive catch-up discussions. Compatible knowledge levels support facile exploration of problem space. Form groups more effectively
In wiki...