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SureStartSM Program for Users

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Title: Clark-Reliance Boiler Trim 2004 Product Update Author: Clark Reliance Last modified by: Jim Kolbus Created Date: 7/13/2004 8:18:49 PM Document presentation format – PowerPoint PPT presentation

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Title: SureStartSM Program for Users


1
SureStartSM Program for Users
  • 2013

2
Elements of the Program
  • ? Verify Proper Installation
  • ? Verify Code Compliance
  • ? Provide Operational Training Understanding
  • ? Provide Proper Maintenance Training

3
Features of the Program
  • ? Establish C-R and our representative
  • as the primary technical resources for
  • one of the harshest man-made environments
    (High Pressure Steam)
  • ? Improve plant and personnel safety
  • ? We stress the significance of OEM parts

4
Marketing and Promotions
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Power Engineering Magazine Feb 2010 - 2 pages
9
Benefits for the Customer
  • ? Training of plant personnel
  • ? Improve operational knowledge and reliability
  • ? Reduced down time with longer service life
  • ? Reduced maintenance time expense
  • ? Prevent Code violations

10
The Program
  • ? Cost 1,500 for one day of on-site service
    with our qualified engineer, including travel
    expenses
  • ? The fee for this Program is Waived with
  • significant orders for Complete Boiler Drum
    Level Indication Systems, valued at 15K net or
    greater to C-R
  • ? The fee may be negotiated with orders for less
    than Complete Level Indication Systems, by
    consulting us to discuss your proposal

11
The Program
  • ? This program is available for all users of C-R
    Boiler Trim products
  • ? We will issue a numbered certificate to the
    primary customer contact (end user) for this
    service well in advance, in order to coordinate a
    site date

12
The Program
  • ? We provide a detailed report including
  • - List of Instrumentation Evaluated
  • - List of Staff Trained
  • - List of Findings
  • - List of Recommended Inventory Parts
  • (This will establish the correct standard
  • in the plant, with our identification)

13
Parts Statement
  • The use of non-original equipment manufacturer
    parts (such as glass, gaskets, probes, modules,
    etc.) will VOID the agency approval (FM, UL, CSA,
    CRN, ABS, ETC.), pressure/temperature rating, and
    the warranty of the instrument.
  • Clark-Reliance requires the use of OEM parts
    on this product in order to maintain plant
    personnel safety and reliable operation.

14
The Report
  • ? We provide a detailed digital report
  • ? All site activities will be documented
  • ? The report is user friendly, easy to complete,
    and it is the Base" for follow-up business.

15
The Program
  • ? This program is currently available to any user
    within the Continental U.S. or Canada
  • ? Our factory Engineer / Specialist will
    accompany our Regional Manager and the
    Representative for the first one or two Sure
    Start meetings in their territory

16
Our 1st Sure Start Service was Successfully
Conducted in January 2010
  • Issues with the installation were identified
  • O M training was conducted
  • The report was provided to the customer
  • The customer was pleased with our support

17
New Sure Start Tool Kit
  • This kit (Ref Item RSSTOOLKIT) contains the
    tools required for proper maintenance

18
Summary
  • ? This program is a fantastic opportunity to
    support our Users from the start of an
    installation
  • ? Please contact us with any questions?
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