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Title: WMES2203 INFORMATION RESOURCE MANAGEMENT IRM


1
WMES2203 INFORMATION RESOURCE MANAGEMENT (IRM)
  • salimah_at_fsktm.um.edu.my
  • or
  • smazz_at_um.edu.my

2
Todays Agenda
  • Course goal
  • Course syllabus
  • Learning Method
  • Active Learning
  • Mind Mapping http//www.mindmapperusa.com/whats-mi
    ndmapping.htm
  • Introduction

3
Course Goal
  • Teaching how to manage information needs of a
    firm, using contemporary technologies (ICT) that
    will yield benefits and profits.

4
Active learning means taking responsibility for
your learning and developing habits of mind and
study strategies that will be the means for
accomplishing your academic goals. Refer to
http//www.cfar.unh.edu/activelearning.html
5
(No Transcript)
6
ROAD MAP TO IRM
7
1. WHAT?
  • Information Information is data that have been
    collected and processed into a meaningful form.
  • Resources A re-usable source of supply to
    produce something. Examples include human,
    financial, material, and information resources.
    To maximize the efficient and effective use of
    resources, they must be classified in order to
    share them and eliminate unwanted redundancy, and
    controlled in order to receive, store and
    distribute them properly.
  • Management - A set of activities (including
    planning and decision making, organizing,
    leading, and controlling) directed at an
    organizations resources (human, financial,
    physical, and information) with the aim of
    achieving organizational goals in an efficient
    and effective manner.

8
MANAGEMENT FUNCTIONS
9
Information as Resources
  • All organization (produce products or provide
    services) have common objectives.
  • To transform raw materials to final product.
  • Information is needed in the transformation
    process- Info on what to do and how to do it.

10
Why Information Needed?
  • To perform task/job.
  • To plan.
  • To solve problems.
  • To make decision.
  • To take action.

11
Sources of Information
  • Internal Sources
  • Organizational chart who does what?
  • Reports and annual accounts
  • List of directors and managers with their
    responsibilities.
  • Telephone directories
  • Personnel departments

12
Sources of Information
  • External Sources
  • Reference books
  • Quality newspapers / magazines
  • Public / academic libraries
  • Public relation department of a company
  • Commercial organization who is expert in
    providing companies information through computer.

13
WHAT?
  • IRM can be stated simply as a process to manage
    information efficiently and effectively in
    fulfilling the objectives of the firm.
  • IRM concepts rest under the premise that
    information, information related activities,
    technologies and personnel are important
    organizational resources that deserve to be
    managed like any other resources in the
    organization (Trauth, 1989).

14
SEVERAL DEFINITIONS
  • IRM is the management (planning, organization,
    operations and control) of the resources (human
    and physical) concerned with the systems support
    (development, enhancement and maintenance) and
    the servicing (processing, transformation,
    distribution, storage and retrieval) of
    information (data, text, voice, image) for an
    enterprise. (Schneyman, 1985)

15
DEFINITIONS
  • IRM is the recognition by an organization that
    data and information are valuable resources and
    the application of the same principles an
    managing data and information as are used in
    managing physical resources such as personnel.
    (McLeod and Brittain-White, 1988).
  • IRM, simply put, is the belief that information
    is an asset that should be managed rigorously and
    can contribute to the success of businesses.
    (Kerr, 1991)

16
DEFINITIONS
  • IRM is an activity that is pursued by managers on
    all levels of the firm for the purpose of
    identifying, acquiring, and managing the
    information resources needed to satisfy
    information needs. (McLeod and Schell, 2001).

17
2. WHY?
  • Necessity in todays modern organization.
  • The engine that is driving the information
    economy whereby information and knowledge are
    intensively used.
  • Information resources --- important asset.
  • Therefore, it need effective management.
  • CBIS as the solution.

18
3. WHO?
  • Any organization that wants to survive in todays
    turbulent dynamic environment has to be adaptive,
    knowing and learning.

19
Adaptive Organization
  • Adaptive organization is an organization that
    modifies its business practices in response to
    the changing needs of its stakeholders
    customers, employees, and stockholders. It
    rapidly adapt to changes in its operating
    environment, it doesnt take the time to
    determine the underlying patterns of change
    within the environment.

20
Knowing Organization
  • Knowing organization - The knowing organization
    possesses information and knowledge so that it is
    well informed, mentally perceptive, and
    enlightened. Its actions are based on shared and
    valid understanding of the organizations
    environments and needs (Choo, Chun Wei The
    Knowing Organization. New York 1998 ).

21
Learning Organization
  • Learning organization an organization in which
    everyone is engaged in identifying and solving
    problems, enabling the organization to
    continuously experiment, improve, and increase
    its capability.  Changing employee behaviors and
    attitudes is key to the continuous organizational
    renewal needed in todays rapidly changing
    world. The organization as a whole is committed
    to continual improvement of every facet of
    itself, its products and its services by
    learning. (Senge, Peter M., The Fifth
    Discipline  The Art Practice of Learning
    Organizations, )

22
4/5 WHERE WHEN?
  • Challenge to perform better, effectively and
    quickly, sharing of information and knowledge is
    critical for organizations.
  • Wherever and whenever possible information should
    be stored in a form that maximizes it's inherent
    usefulness.
  • Information is a valuable resource and requires
    careful stewardship.
  • Organizations that handle information processes
    with people who regularly needs to access
    distributed information in the course of the
    workday such as data workers, information
    workers, and knowledge workers

23
6. HOW?
  • ERP
  • Williard Model

24
ERP
  • ERP stands for enterprise resource planning.
  • ERP is an integrated software solution used to
    manage a companys resources. Business planning
    systems have been evolving for decades, and ERP,
    enterprise resource planning, is the current
    generation. ERPs immediate predecessors, MRP
    (material requirements planning) and MRP II
    (manufacturing resources planning), focused
    mainly on managing the manufacturing and
    accounting resources of a company.
  • Todays ERP systems now integrate all business
    management functions, including planning,
    inventory/materials management, engineering,
    order processing, manufacturing, purchasing,
    accounting and finance, human resources, and
    more.

25
The Willard Model
  • Identification - The discovery of information
    resources and the recording of their features in
    an inventory
  • Ownership - The establishment of responsibility
    for the upkeep of an information resource
  • Cost and Value - Assessment of the cost of an
    information resource and its value to the
    organisation
  • Development - The further development of an
    existing information resource to enhance its
    value to the organisation
  • Exploitation - The processes which may allow a
    resource to generate further value through
    conversion into an asset or a saleable commodity

26
Components of IRM in Modern Organization
27
Benefits of IRM
  • Identifies gaps and duplication of information
  • Clarifies roles and responsibilities of owners
    and users of information
  • Provide costs saving in the procurement and
    handling of information
  • Identifies cost/benefits of different information
    resources
  • Actively supports management decision processes
    with quality information.
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