Title: Direct EDI Mark Stevens
1Direct EDI Mark Stevens
27 Steps to Marketing Success
Marketing Metrics Financial Metrics Deeper
Insight
- Farris Bendle,
Pheifer Reibstein, Marketing Metrics
3Organizational Overview
- Primary Secondary Research Should Include
- Surveys/Focus Group Studies
- Financial Records
- Industry Reports
- SWOT Analysis
- New Customer Acquisition Rate
- Customer Retention Statistics
- Lifetime Value of a Customer
- Current Marketing Cost Per New Customer
4Sales Objectives
- Determine the overall sales objectives in
dollars. - Review historical budgets and profit
expectations. - Set both short term and long term objectives over
a period of one to five years.
5Target Markets Marketing Objectives
- Segment the market into two categories -
Short-Term Market Segments - Primary Target
Markets - Secondary Target Markets - Long-Term
Market Segments - Primary Target Markets -
Secondary Target Markets - Create a potential demand analysis for the
primary target markets.
6Target Markets Marketing Objectives
- The primary business roadblocks include
- Long sales cycle.
- Low user adoption rate.
- Ineffective lead generation activities.
- Example Marketing Objectives
- Decrease length of sales cycle.
- Retain X of customers increase customer base
by X. - Expand into X number of new target markets.
- Take X percentage of the market share in X market
segments. - Become the authority within field of expertise.
(SAS/Web-Based EDI Solutions)
7Positioning Competitive Analysis
8Positioning Competitive Analysis
Competitive strategy involves positioning a
business to maximize the value of the
capabilities that distinguish it from its
competitors
Michael Porter, Competitive Strategy
-
- Review Direct EDIs Current Position.
- Compare With Competitors Position.
- Identify Differences Between The Two.
- Develop Messaging By Matching Direct EDIs
Characteristics To The Needs/Wants Of Chosen
Target Markets. - Demonstrate The Benefits Of Choosing Direct EDI.
9Tactical Marketing Mix
Sample Lead Qualification Process
10Tactical Marketing Mix
Determine Appropriate Promotional Activities
- Price Off/Sale
- Trial Programs
- Webinars
- Blogs
- Seminars
- Tradeshows
- Eblasts
- Newsletters
- User events
- Direct mail
- Telesales
- Message Boards
- Buying Guides
- Wikipedia Inclusion
- Trade Publication Advertising
- Online Sales Demos
11Tactical Marketing Mix
Determine Appropriate PR Activities
- Online News Wires
- RSS Feeds
- Press Releases
- Article Submission To Trade Periodicals
- Distribution Lists
- Industry Experts
- Cause Marketing
- Press Kit Development
- eNews Alerts in virtual news room
- Consistent monitoring research
- Build Relationship With Research Organizations
Such As Aberdeen Or Gardner For Inclusion In
Future Reports
12Tactical Marketing Mix
- Research Industry Associations Potential
Awards/Certifications. - Determine Current Future Distribution Channels
i.e. Integrators, Software Partnerships,
Consultants, Referral Programs. - Determine Best Possible Website Strategy To
Support Marketing/PR Initiatives.- The Direct
EDI Website Should Shorten The Sales Cycle
Educate Potential Customers.
13Tactical Marketing Mix
- White Paper Development i.e. Edu-Marketing
- The Key Is To Create Marketing Messages Which
Look Feel Like Objective Unbiased Information.
- Effective White Papers will answer the following
- Who Will Benefit From Using Direct EDIs
Services? - Do They Provide A Solution To Key Issues?
- Why Direct EDI Is Better Than The Competition?
14Budget Analysis Activity Calendar
- Develop Allocate Annual Marketing Budget.-
Include Projected Costs Space For Actualized
Costs. - Develop Annual Marketing/PR Activity Calendar.
- Track Activity ROI To Aid In Refinement Of
Activities.
15Activity Evaluation
- Evaluate success of the Marketing Plan as a whole
by analyzing pre-marketing plan data
post-marketing plan data. - Asses the profitability effectiveness of
individual marketing/PR activities.
16In Conclusion
- I am not going to tell you that I will
- Double, Triple or Quadruple Your Sales!!
- Historically I Have
- Increased Leads.
- Increased Market Share.
- Increased Sales.
- Minimized Marketing/PR Costs.