DEVELOPING THE PRIMARY CARE WORKFORCE

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DEVELOPING THE PRIMARY CARE WORKFORCE

• Helen Broadbent
• Director of Modernisation and OD
• Bradford South West PCT

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All sorted..

• Workforce LDP
• HR in the NHS Plan
• Liberating the Talents
• Primary Care Workforce Planning Framework
• etc etc etc
• JDI

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Our objective is to liberate the talents and
skills of all the workforce so that every patient
gets the right care in the right place at the
right time
GMS/PMS contract
Developing new services
10 key roles for nursing
Integration across boundaries
There is an ambitious vision of what primary care
will look like in the future delivering fast,
convenient, integrated and high quality services
Valuing generalists
Primary Care Trusts can ill afford not to harness
and develop the skills of this workforce

• Developing specialist roles

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So what are we doing exactly

• Do we know what the primary care workforce is?
• Do we know what we want it to be?
• Do we know how were going to get from A to B
• Can we accept that A to B is not a linear process
  and learn to live with that

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The Primary Care Workforce

• Patients
• Voluntary and Community Sector
• Admin, clerical and management staff
• Unqualified health care staff
• Nurses
• Doctors
• AHPs
• Dentists
• Pharmacists
• Opticians
• Dental Nurses
• Pharmacy technicians
• Counter Assistants
• Dispensing technicians
• etc etc etc

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Knowing a bit more about A

• Recruitment and retention
• The market
• Sickness, stress, morale, motivation
• Efficiency
• Diversity
• Safety and risk
• History
• Culture and environment

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So where is B

• Service strategies and plans
• OD plan
• Efficiency
• Vision
• Best practices
• A from another perspective

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B in terms of the workforce

• Specialist roles
• Generalist roles
• Skill mix
• More and different leaders
• Empowerment
• Highly trained and appropriately skilled
• Safe and effective
• Efficient
• Attitude and behaviour

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A to B

• Do not develop the workforce in isolation
• Try a bit of over supply (for a change)
• Take risks
• Culture, style, leadership provide the fertile
  soil to grow the new workforce
• Engage

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A few examples

• Staff Nurse development programme
• District Nursing and Health Visiting
• Health Care Assistants
• Pathways to Health
• GPwSI
• NwSI
• Nurse Practitioners specialist roles

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And finally

• Dont expect to get it right all the time
• Dont worry too much about what right is
• Its not a science
• Take risks (lots of them)
• Small changes
• Be driven by some need but dont wait for
  everything to line up before you do something