USDOT NG9-1-1 Initiative Task 4 Overview

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USDOT NG9-1-1 InitiativeTask 4 Overview
5th Standards Development Organizations
(SDO)Emergency Services WorkshopOctober 10,
2008 Vienna, AT
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Task 4a Final Analysis of Cost, Value, and Risk
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Task 4a Final Analysis of Cost, Value, and Risk

• Revised the Preliminary Analysis, based on
• Results of the Proof-of-Concept demonstration
  (specifically, impacts to the architecture and
  implementation costs)
• Additional stakeholder working group sessions to
  refine the value structure and value and risk
  surveys
• Revised scenarios for NG9-1-1 deployment
• Final deliverable will provide an updated summary
  of value, costs, and risks across the current and
  NG9-1-1 scenarios

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In assessing the 9-1-1 environment, multiple
stakeholder perspectives were incorporated into
the value framework
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The Value Structure is comprised of key value
factors to represent viewpoints across
stakeholders

• Although each of the factors below represents
  important stakeholder value, the factors are not
  necessarily equal in importance and therefore
  should not carry equal weight in the decision
  making process.
• The weighting was accomplished through the
  administration of a standardized Value Survey to
  a diverse group of stakeholders.

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Direct User and Operational benefits
comprisedthe majority of the top 10 benefits
for NG9-1-1

• The greatest benefits identified through our
  Value Survey process were largely direct
  user-related
• Accessibility totaled almost 10 of the total
  value identified
• Reliability of service was second with 9.3 of
  the overall value
• Timeliness was third with 8.5
• Ease of Use came in eighth with 6.8 of the total
  value
• Of the top ten benefits, four related to
  Operational and Foundational issues
• Scalability Adaptability topped this list with
  7.0 of the total value (sixth overall)
• Information Accuracy and Security and Privacy
  came in seventh and ninth with 6.9 and 5.5 of
  total value respectively
• Operational Efficiency tied for tenth with 5.2
  of total value
• Of the social benefits, Public Safety and Safety
  to Responder appeared in the top ten, coming in
  fourth and fifth with 7.9 and 7.4 of the
  overall value respectively
• The only Strategic/Political Value to make the
  top ten was Coordination Between PSAPs, which
  tied for tenth with 5.2 of the total value

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Based on our value analysis, NG9-1-1 is expected
to deliver significantly more value than the
current environment

• The value analysis considered multiple
  stakeholder perspectives in an attempt to
  leverage expectations in identifying the key
  objectives of 9-1-1 and the potential migration
  to NG environment
• Stakeholders estimated the level of expected
  value each NG9-1-1 scenario would provide
• Based on our value analysis, NG9-1-1 is expected
  to deliver more than 60 percent additional value
  over the current operating environment to the
  9-1-1 community

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Risk categories were identified to serveas a
basis to develop the risk inventory

• Risks may degrade performance, impede
  implementations, and/or increase costs.
• Risk that is not identified cannot be mitigated
  or managed, and may cause new (NG9-1-1) or
  existing (current 9-1-1) organizations to miss
  performance targets, or to fail either in the
  pursuit of funding, or during implementation.
• The greater attention paid to mitigating and
  managing risk, the greater the probability of
  success.

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The risk inventory is designed to capture the
full spectrum of risks to estimate the
likelihood of occurrence and impact on value and
costs
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The likelihood of a risk occurring is weighed,
and then the magnitude of its effect on the
identified value or cost is assigned

• Risk Probability and Impact are measured based on
  a notional scale of High, Medium and Low
• Not every value or cost was impacted by every
  risk factor.
• Employing the defined scale, the degree of impact
  was assigned to each risk factor. Then, the
  impact was applied to the affected value and cost
  factors

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Timing and Availability of the Report

• http//www.its.dot.gov/NG911
• Preliminary report has been briefed to USDOT
• Expected final by 11/30/2008
• Likely available on the USDOT website by
  12/31/2008

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Task 4b Final Transition Plan
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Understanding Transitional Challenges and
Mitigation Options helps manage risk, decrease
implementation time and overall cost

• The NG9-1-1 Transition Plan summarizes key
  funding, standards and technology, operations,
  governance and policy, and education and
  awareness issues that will affect the transition
  from todays 9-1-1 to a nationwide NG9-1-1
  system.
• The Plan (at a high level) identifies potential
  strategic options from which each affected
  stakeholder type can select to mitigate or
  resolve the transition issue.
• The Transition Plan can inform public policy
  officials at all levels of government on
  considerations for legislative or regulatory
  attention to ensure successful transition to
  NG9-1-1.

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Task 4b Final Transition Planning

• Summary of Major Changes to the Preliminary
  Transition Plan
• Added a new executive summary (replaced
  Overview)
• Funding Added more emphasis on the decline in
  funding due to changes in consumer technology
  usage
• Funding Added five funding options from the NENA
  Next Generation Partners Program (NGPP) document
• Added information from the POC including several
  operationally-focused lessons learned to help
  increase awareness of operational issues needing
  more attention
• Updated SDO Standards Efforts in the What has
  been done? section
• Governance / Policy Added more detail outlining
  legislative and regulatory barriers and gave
  multiple specific examples of issues that need to
  be addressed
• Updated liability section to reflect impact of
  the NET 911 Improvement Act
• New Education and Awareness section added

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Stakeholders are Key to the NG9-1-1 Transition

• Early and continued participation by all 9-1-1
  stakeholder groups is critical to successfully
  deploying an NG9-1-1 system.
• 9-1-1 Authorities and PSAP Administrators
• State Government (Legislative and Regulatory
  Bodies)
• Federal Government Agencies and Regulatory
  Bodies
• Non Governmental Organizations
• Service and Equipment Providers Third Party
  Call Centers
• Responder Agencies
• General Public

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Planned and coordinated deployments of NG9-1-1
will most likely be governed by authorities to
enable a cooperative deployment.

• Single Statewide 9-1-1 Authority
• Usually created by statute or executive order, or
  operate as a function of existing authority (like
  a state utility commission, for example).
  Authority generally covers both funding and
  implementation, although the latter ranges from
  statewide systems and outright authority over
  PSAP service migration and enhancement, to
  limited powers of encouragement, coordination,
  and guidance of the same.
• Regional Authorities Without a Statewide
  Authority
• Local governments are authorized to join together
  in regional efforts to coordinate service
  delivery and share resources. May occur through
  specific enabling legislation or a by-product of
  existing joint powers/inter-local cooperation
  legislation. May operate as political
  subdivisions of the state.
• Informal Mechanism, Locally-Initiated
  Coordination
• Generally, local initiatives coordinate services
  across traditional jurisdictional boundaries
  where more formal mechanisms do not exist. These
  efforts vary and are more informal in nature
  (e.g., conducted through regional and state
  associations, and other cooperative endeavors),
  but can be quite effective, depending on the
  organizations involved.

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The NG9-1-1 agenda for transition is defined by
five strategic and interdependent elements
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The NG9-1-1 agenda for transition is defined by
five strategic and interdependent elements
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The Plan includes potential options to address
issues and provides a potential indicator of
which stakeholder has the power to take future
action
Identifies the options stakeholders could pursue
to progress toward NG9-1-1
Identifies which stakeholder has the power to
take future action
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Selected Strategic Options for StandardsDevelopme
nt Organizations (SDOs)
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Timing and Availability of the Plan

• http//www.its.dot.gov/NG911
• Pre-Final version is currently under review
• Expected final by 10/31/2008
• Likely available on the USDOT website by
  11/30/2008