Technical management and maintenance management in the Netherlands

1
Technical management and maintenance management
in the Netherlands

• Introduction
• Geert Vijverberg,
• Research Institute OTB

2
Subjects

• Real estate stock in the Netherlands
• Different owners of real estate
• Building production in
• Life span and degradation of buildings
• Accommocation and maintenance policy
• Condition-based maintenance
• Contracting out planned maintenance
• Performance-based contracts

3
Real estate stock in the Netherlands

• 6,6 million dwellings
• 47 rental
• 53 owner occupied
• 520 million m2 utility building sector
• 430 million m2 privat
• 90 million m2 public

4
Ownership in the Dutch housing stock
5
Ownership in Dutch utility sector
6
Building production in housing and utility
sector (in billions of
7
Refurbishment and maintenance demand

• 15.9 billion every year
• Reason buildings age/ dont meet the
  requirements

8
Lifespan of buildings (no maintenance/investments)

Performance level
Demands
Surplus
Acceptation level
Life span
Time
9
Different life spans

• Technical
• Functional
• Economical

10
Technical and functional
Investments
Performance level
Maintenance intervals
Demands
Surplus
Acceptation
Verwachtings- patroon
Levensloop
Time
End of life span
11
Economical lifespan
Moments of investments
Income
Conjunctuur/lagere huren/leegstand
Surplus/-rendement
Costs
End of economical lifespan
12
Investments
Requirements real estate
Performance real estate
Yes
Tuning acceptable?
No
1. Extension of function 2. Change of function
3. End of function
13
Accommodation policy and maintenance policy
Company policy
Ontwikkeling organisatie
A. Informatie van de doelgroep/consument
D. Aanpasbaarheid
Accommodation policy (1) Strategieën (verbouw,
uitbreiding, herbestemming, consolideren,
verkopen, slopen)
B. Exploitatie perspectief
E. Uitbreidbaarheid
(2) Prestaties/conditie (3) Budget

• Maintenance policy
• Prestatie (na te streven conditie gebouw en
  gebouwcomponenten)
• Allocatie (benodigd budget en afstemming budget
  en scenario)

Long term maintenance planning
C. Technische conditie (voor)
Inventarisatie en Gebrekenanalyse
Onderhoudsmaatregelen en kosten
Technische conditie (na)
14
Condition-based maintenance

• Almost every management organisation has long
  term maintenance planning
• 71 housing associations condition assetment
• Registration of defects play important role
• Type en extent most often used (90)
• Intensity (60)
• Condition marks as combination by 1/3 of housing
  associations

15
Contracting out planned maintenance

• 84 private tenders with one contractor
• 89 use private tenders with several contractors
  (20 part/80 all). New phenomenon is electronic
  tendering.
• 12 public tendering

16
Performance-based contracts

• Central heating (58)
• Lifts (52)
• Paintwork (37)
• Outside maintenance (5)
• Roofs (4)
• Total maintenance (2)