Title: August 26, 1999 1
1FY 1999 The Year in Review
August 26, 1999
This slide presentation, including any oral
presentation that may accompany it, includes
forward-looking statements about future
financial results, future products and other
events that have not yet occurred. For example,
statements with words like expect,anticipate
or believe and statements about fiscal 2000 are
forward-looking statements. Investors should be
aware that actual results may differ materially
from our expressed expectations because of risks
and uncertainties about the future. We will not
update the information in the presentation if any
forward-looking statement later turns out to be
inaccurate. Details about risks and
uncertainties affecting various aspects of our
business are discussed throughout this
presentation. Investors should consider all of
these risks carefully, and should pay particular
attention to risks described on slides 15 and 16.
2Review of FY 1999
- Overview
- FY 1999 Financial Performance
- Investments Balance Sheet
- Core Businesses
- New (Internet) Businesses
- Employee Metrics
- Electronic Finance
3Fiscal 1999 Highlights
- Strong Financial Performance
NOTE GAAP comparisons are favorably impacted by
realized gain on the sales and revaluation of
marketable securities and unfavorably impacted by
acquisition-related charges for Lacerte and CRI.
Without these items, EPS would have been a
negative 0.39 for Q499, and a positive 1.26 for
the full year.
NOTE Pro Forma financial information excludes
acquisition-related costs, discontinued
operations, restructuring charges, material
non-recurring marketing charges, and income/loss
for sales of investments and marketable
securities.
See slide 13 for more details on Pro Forma
adjustments and slides 15-16 for risks and
uncertainties relating to future results.
4Core Businesses
- Quicken Continued growth active users to over
11 million - QuickBooks Revenue up 57 and profits doubled
- Supplies Consistent growth profitability
- International Changing business model in
Europe - Pro Tax High renewal rates and high
profitability - Personal Tax Revenue up 36 and profits up 39
Please see slides 15-16 for risks and
uncertainties relating to future results.
5New (Internet) Businesses
Internet Revenue ( Millions)
125.3
48.7
21.0
Please see slides 15-16 for risks and
uncertainties relating to future results.
6Electronic Finance
Intuit is the leader in eFinance on the PC and
on the Web
7Total Pro Forma Revenue
Millions
848
Incl. CRI Lacerte
593
526
Please see slide 13 for a description of Pro
Forma adjustments and slides 15-16 for risks and
uncertainties relating to future results.
8Internal Revenue Growth Rate
Pro Forma Revenue, Excluding Revenue from
Acquisitions (Lacerte CRI)
27.1
Excl. CRI Lacerte
13.7
12.5
Please see slide 13 for a description of Pro
Forma adjustments and slides 15-16 for risks and
uncertainties relating to future results.
9Total Revenue Growth Rate
Pro Forma Revenue, Including Revenue from
Acquisitions (Lacerte CRI)
27.1
Excl. CRI Lacerte
13.7
12.5
Please see slide 13 for a description of Pro
Forma adjustments and slides 15-16 for risks and
uncertainties relating to future results.
10Pro Forma Op Income Percent
As a Percent of Pro Forma Revenue
14.2
Incl. CRI Lacerte
10.2
8.2
Please see slide 13 for a description of Pro
Forma adjustments and slides 15-16 for risks and
uncertainties relating to future results.
11Pro Forma Operating Income
millions
120.6
Incl. CRI Lacerte
60.5
43.2
Please see slide 13 for a description of Pro
Forma adjustments and slides 15-16 for risks and
uncertainties relating to future results.
12Review of FY 1999
- Overview
- FY 1999 Financial Performance
- Investments Balance Sheet
- Core Businesses
- New (Internet) Businesses
- Employee Metrics
- Electronic Finance
13Notes
- Forward-Looking Statements
- This slide presentation, including any
oral presentation that may accompany it, includes
forward-looking statements about future
financial results, future products and other
events that have not yet occurred. For example,
statements with words like expect, anticipate
or believe and statements about fiscal 2000 are
forward-looking statements. Investors should be
aware that actual results may differ materially
from our expressed expectations because of risks
and uncertainties about the future. We will not
update the information in the presentation if any
forward-looking statement later turns out to be
inaccurate. Details about risks affecting
various aspects of our business are discussed
throughout this presentation. Investors should
consider all of these risks carefully, and should
pay particular attention to risks described on
slides 15 and 16. - Pro Forma Accounting
- Intuit looks at its financial performance
in two ways GAAP, and Company Pro Forma. Pro
Forma financial information excludes
acquisition-related costs, discontinued
operations, restructuring charges, material
non-recurring marketing charges, and income/loss
for sales of investments and marketable
securities. Please note that there are
significant differences between our GAAP and Pro
Forma results. See our August 26, 1999 press
release for details.
14Notes
- Cyclical Business Cycle
- The seasonal nature of our desktop
software products, especially our tax products,
typically causes the Company to experience higher
revenue in the January and April fiscal quarters.
Costs to develop, market and support these
products are incurred at relatively consistent
levels throughout the year. Consequently, the
Company generally reports a loss, or lower
profits, in the October and July fiscal quarters. - Period-to-Period Comparisons
- In performing year over year comparisons,
please note the following FY98 includes only
six weeks of results for our Lacerte professional
tax software subsidiary, which we acquired in
June 1998. FY99 includes a full year of Lacerte
results. FY98 does not reflect any results for
CRI, our payroll processing subsidiary, which we
acquired in May 1999. FY99 includes three months
of CRI results. Year over year comparisons are
also impacted by the timing of major product
launches. Specifically, we had QuickBooks
launches in June 1998 and January 1999, which had
a positive impact on FY99 results. Prior to
these QuickBooks releases, we had not launched a
new version of QuickBooks since December 1996.
15Risks Uncertainties
- Risks and Uncertainties Relating to Future
Performance and Results - Anyone who may be considering an investment in
Intuit Common Stock should carefully consider the
following risks - and uncertainties that may affect Intuits future
performance and financial results. More details
about these issues - are included in Intuits fiscal 1998 for Form
10k, its fiscal 1999 Form 10Qs and its other
recent SEC filings. -
- Our revenue and earnings are highly seasonal.
- Our quarterly and annual financial results
fluctuate significantly. - We face intense competition from many companies
in all of our business areas, both domestically
and internationally. - We expect Microsoft to enter the personal tax
preparation market in the 1999 tax year, and we
may also face competition from the Internal
Revenue Service and state tax agencies. - Our Internet-based products and services require
us to successfully adopt, refine and
operationally support a new business model. - We must continue to maintain important
distribution and other contractual relationships
for our Internet-based products and services and
successfully market and promote these products
and services. - Our Internet businesses face risks relating to
customer privacy and security and increasing
regulation. - Our Internet businesses require significant
research and development and marketing
expenditures. - The expansion of our Internet-based products and
services has had a significant impact on our
development process. - Expansion of our desktop product Internet
connectivity initiatives depends to some extent
on industry adoption of OFX as a connectivity
standard. - In order to succeed in the payroll business, we
must continue to improve the integration of the
operations of our payroll processing service
provider and expand availability for our online
payroll processing service. - Our tax products must follow a demanding and
rigid annual development and release cycle. - Our web-based tax preparation and electronic
filing services must handle extremely heavy
customer demand during the peak tax season.
16Risks Uncertainties, cont.
- Product bugs can be expensive to fix and can
cause Intuit to lose customers. - Product returns might exceed reserves.
- We face increasing competition for access to
retail distribution channels. - Businesses that we acquire must be integrated
into our business. - Our recent acquisitions have resulted in
significant acquisition-related expenses. - Our recent acquisitions of Lacerte and CRI pose a
number of risks that could affect our ability to
achieve the anticipated benefits of those
acquisitions. - We must provide responsive customer service and
technical support. - Business conditions in international markets can
negatively impact our financial performance. - We depend on a single source supplier of checks.
- We face intense competition for qualified
employees. - Our ability to protect our proprietary technology
is limited. - We rely on third party licenses for some of our
products and services. - Some of our products and services are regulated
businesses under federal or state laws that do
not apply to most software companies. - Regulation of encryption technology could
adversely affect our international sales and
services. - Problems related to the Year 2000 could have a
significant adverse effect on our operations. - We hold significant investments that have been
very volatile. - The market price of our common stock has been
volatile. - We have implemented a number of anti-takeover
provisions that may adversely affect the market
price of our common stock.
17Business Divisions
18GAAP - Fourth Quarter
Millions, except EPS
NOTE Q499 comparison is favorably impacted by
realized gain from the sale of Excite stock and
revaluation of remaining holdings in Excite_at_Home,
and unfavorably impacted by additional
amortization of acquisition-related items.
Without the impact of these items, Net Loss would
have been 26 million and a negative EPS of
0.39.
Please see slides 15-16 for risks and
uncertainties relating to future results.
19Pro Forma - Fourth Quarter
Millions, except EPS
NOTE Q498 includes benefit from QuickBooks 6.0
launch in June 1998.
Please see slide 13 for a description of Pro
Forma adjustments and slides 15-16 for risks and
uncertainties relating to future results.
20Fourth Quarter Comments
- 28 Revenue Growth vs Prior Year
- Stronger-than-expected QuickBooks sales in U.S.
- Strong Quicken QuickBooks launches in Europe
- Higher growth in Internet-based businesses
- One-Time European Expense
- Transition of German operations to licensing
model - CRI Results Included in 4Q99
- Neutral impact on Pro Forma operating income
Please see slide 13 for a description of Pro
Forma adjustments and slides 15-16 for risks and
uncertainties relating to future results.
21GAAP - Full Year
Millions, except EPS
NOTE FY99 comparison is favorably impacted by
realized gain on sales and revaluation of
marketable securities, offset somewhat by higher
amortization of acquisition related costs from
Lacerte CRI. Without the impact of these
items, FY99 Net Income would have been 80
million and EPS 1.26.
Please see slides 15-16 for risks and
uncertainties relating to future results.
22Pro Forma - Full Year
Millions, except EPS
Please see slide 13 for a description of Pro
Forma adjustments and slides 15-16 for risks and
uncertainties relating to future results.
23Full Year FY99 Comments
- 27 Internal Growth Rate (excl. Lacerte CRI)
- Strong season for personal tax -- PC, Web and
e-filing - QuickBooks and related revenue up 57 (two
launches) - Internet-based revenues up 157 vs prior year
- 43.0 total growth rate (including Lacerte and
CRI) - Pro Forma Operating Income Doubled
- QuickBooks and related profit contribution
doubled - Personal tax profit contribution increased nearly
40 - Includes strong profitability from Lacerte (not
included in FY98) - FY99 Challenges
- Quicken profit / Europe business model /
Insurance slow ramp
Please see slide 13 for a description of Pro
Forma adjustments and slides 15-16 for risks and
uncertainties relating to future results.
24Review of FY 1999
- Overview
- FY 1999 Financial Performance
- Investments Balance Sheet
- Core Businesses
- New (Internet) Businesses
- Employee Metrics
- Electronic Finance
25Strategic Investments
Excluding Investments Without a Public or
Third-Party Valuation ( Millions)
All but one up at least 70
Please see slides 15-16 for risks and
uncertainties relating to future results.
26Balance Sheet
Value of Cash and Marketable Securities at Fiscal
Year-End ( millions)
1,255
Does NOT include 131 million of cash held as
float in payroll business
882
431
Please see slides 15-16 for risks and
uncertainties relating to future results.
27Review of FY 1999
- Overview
- FY 1999 Financial Performance
- Investments Balance Sheet
- Core Businesses
- New (Internet) Businesses
- Employee Metrics
- Electronic Finance
28Quicken
Customer Base Continues to Grow ...
29Quicken 2000
- Six weeks early
- Back on the Mac !
- And connected ...
30QuickBooks
- Robust Growth and Doubling Profits
Please see slides 15-16 for risks and
uncertainties relating to future results.
31Financial Supplies Group
Revenue ( Millions)
Please see slides 15-16 for risks and
uncertainties relating to future results.
32International
- Focusing Efforts on Small Business
- Revenue up 12 in FY99
- Swung from small loss to small profit
- Canada
- Strong Across the Board Quicken, QuickBooks
QuickTax - Japan
- Revenue flat traditional businesses mature
- QuickBooks-J launched
- Europe
- Uneconomic business models transitioning to
partnerships - Established relationship with Haufe in Germany
33Tax Division
Pro Forma Contribution ( Millions)
34TurboTax
TurboTax MacInTax Federal Units (Millions)
4.1 million
NOTE Microsoft Entering Personal Tax Market in
FY 2000
Please see slides 15-16 for risks and
uncertainties relating to future results.
35Pro Tax
Renewal Rate (excluding pay-per-return customers)
92
ProSeries
89
ProSeries
85
ProSeries
82
ProSeries
Please see slides 15-16 for risks and
uncertainties relating to future results.
36Americas Choice
Based on company estimates Unit sales times
number of returns filed per unit sold, as
reported by users on survey questionnaires.
37Review of FY 1999
- Overview
- FY 1999 Financial Performance
- Investments Balance Sheet
- Core Businesses
- New (Internet) Businesses
- Employee Metrics
- Electronic Finance
38New (Internet) Businesses
Multiple New Internet-Based Businesses Are Ramping
- Online Tax Filing
- Online Tax Prep
- Online Payroll
- Online Business Services
- Online Investments
- Online Mortgage
- Online Insurance
- Online Billing Payment
- Online Orders Downloads
TO THE WEB
39Internet Revenue
Internet Revenue as a Percent of Total Revenue
20
12
11
6
Please see slides 15-16 for risks and
uncertainties relating to future results.
40Internet Revenue
Millions
Please see slides 15-16 for risks and
uncertainties relating to future results.
41Electronic Filing
Plus, Another Million Pro Federal Returns
Personal Federal Returns (000s)
DOUBLING EVERY YEAR
Please see slides 15-16 for risks and
uncertainties relating to future results.
42WebTurboTax
- Full Desktop Capability
- On the Web!
43Payroll Services
Payroll Tax Table Service Subscribers (000s)
STEP ONE
Please see slides 15-16 for risks and
uncertainties relating to future results.
44Payroll Services
Gross Payroll Dollars Processed Through Online
Payroll Service, Excl. CRI
267 million
More customers in first year than Paychex got in
first six years
Online Payroll Service
STEP TWO
Millions
NOTE Early-Stage Effort Fast Growth, But
Small Base
Please see slides 15-16 for risks and
uncertainties relating to future results.
45Quicken.com
Millions of Page Views Per Month
Page Views and Reach Soft in Late Spring
Please see slides 15-16 for risks and
uncertainties relating to future results.
46Insuremarket
Small Revenue
Please see slides 15-16 for risks and
uncertainties relating to future results.
47Insuremarket
Small Revenue
Minimal Revenue
Please see slides 15-16 for risks and
uncertainties relating to future results.
48Online Mortgages
Percentage of Total Mortgage Market Originated
Online
Rapid Growth Projected for Online Mortgages
Please see slides 15-16 for risks and
uncertainties relating to future results.
49Quicken Mortgage
Number of Loans Closed, as an Index versus E-Loan
Partially based on Intuit estimates
100
Index vs E-Loan
Calendar Quarters
Please see slides 15-16 for risks and
uncertainties relating to future results.
50Quicken Mortgage
Number of Loans Closed, as an Index versus E-Loan
Partially based on Intuit estimates
100
Index vs E-Loan
- NOTE
- Loans Revenues Lower than E-Loan
- Interest Rate Increases Reduce Volumes
Calendar Quarters
Please see slides 15-16 for risks and
uncertainties relating to future results.
51Review of FY 1999
- Overview
- FY 1999 Financial Performance
- Investments Balance Sheet
- Core Businesses
- New (Internet) Businesses
- Employee Metrics
- Electronic Finance
52Employee Survey Results
Average of 46 Quality of Work Environment
Questions - Top-Two-Box Scores
Average of All 46 Questions
Employee Satisfaction FY99 is Highest Measured
69
67
65
Please see slides 15-16 for risks and
uncertainties relating to future results.
53Turnover Rate
Radford reports average turnover for comparable
Northern California companies to be 27 for
calendar year 1998.
Intuits Personnel in the Silicon Valley
22
18
Total company turnover down from 22 to 19 to
18 (excluding recent acquisitions)
13
Please see slides 15-16 for risks and
uncertainties relating to future results.
54Employee Productivity
Pro Forma Revenue per Employee ( Thousands)
209
172
154
Please see slides 15-16 for risks and
uncertainties relating to future results.
55Summary of FY 1999
- Internal revenue growth rate has doubled
- Pro Forma operating income up four points
- Cash securities increased to 1.2 billion
- Core businesses are flourishing
- Multiple new Internet businesses ramping
- Employee satisfaction highest measured
- Retention rates employee productivity up
Please see slide 13 for a description of Pro
Forma adjustments and slides 15-16 for risks and
uncertainties relating to future results.
56Ongoing Challenges
- Execution
- Peak season capacity and customer service quality
- Reliability and security in transactional
businesses - Overseas business models
- Competition
- Loss-laden Internet start-ups, fueled by VCs and
IPOs - Increasing pressure in personal tax business
- Transition to the Internet
- Human resources hiring and retention
- Financial balance profitability versus Internet
investment - Culture speed and agility
Please see slides 15-16 for risks and
uncertainties relating to future results.
57Thoughts on FY 2000
- Enter The Year in Strong Position
- Products, customers, employees, financial
resources - Revenue Growth Rate Likely to Slow
- Europe moving to royalty-based business model
- Microsoft entry into the personal tax market
- No benefit from one-and-a-half QuickBooks
launches - Internet businesses face intensifying competition
- Financial Goals
- Target 15 revenue growth and 20 op income
growth - Target reinvest any upside in the Internet
Pro Forma. See slide 13 for a description of
Pro Forma adjustments.
58Review of FY 1999
- Overview
- FY 1999 Financial Performance
- Investments Balance Sheet
- Core Businesses
- New (Internet) Businesses
- Employee Metrics
- Electronic Finance
59Small Business eFinance
Connecting Small Business Finances to the Net
QuickBooks
Data Store
60Electronic Finance is...
- Immense in Size
- Sticky Recurring Revenue
- Competitive Advantage
- High Return on Investment
- (With Scale)
- Multiplicative
Please see slide 15 for a description of Pro
Forma adjustments and slides 17-18 for risks and
uncertainties relating to future financial
results.
61Intuit is Electronic Finance
Examples of Companies Offering Electronic Finance
Capabilities
62Thanks for joining us.