Lock, Stock and 2 Administrators

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Lock, Stock and 2 Administrators

• George Panagiotidis David Ong

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Introduction

• Background

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Introduction

• Background
• Libraries Australia Document Delivery (LADD)
• CAVAL Inter Library Consortium (CLIC)
• Adhere to Aust. ILL Resource Sharing Policy (ILRS
  Code)

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LADD and CLIC interoperation

• 250,000 filled transactions
• LADD also performs as the Australian Payments
  Gateway

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Payments Gateway
Requester
Responders
Payments Gateway
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Similarities between the 2 systems

• Few similarities
• Virtual Document eXchange software (VDX)
• System is shared by multiple libraries

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Differences between the 2 systems

• Radically different
• business models
• system admin skill sets/experiences
• system configuration
• user needs

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System Configuration

• Holdings availability
• Automatic Mediation
• Rota Sorting

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Sharing methodology

• Testing results
• upgrades
• new functionality
• Software configuration
• specifications
• methodology
• System and practical knowledge
• Positive and negative experiences

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Sharing philosophy

• The more you share, the more you benefit
• Overcome traditional in-house documentation
• Dont hold back
• Aid proactive system administration

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Tangible benefits

• Speed up application testing implementation
• Preventing ISO ILL interoperability issues
• Overcome technical challenges
• Exploit VDX system capabilities
• Disaster recovery

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Real life examples

• Application testing
• Interoperability assessment
• Disaster recovery

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Example Application Testing

• Test scripts

• Unexpected by-product
• Training tool

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Example Application Testing (cont.)

• Joint logging
• Sharing workarounds

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Example Interoperability

• Not Plug and Play
• Not Set and Forget
• Requires ongoing adjustments between ISO ILL
  systems
• Cooperation between ISO ILL admins

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Example Interoperability (Cont.)

• Cooperation results
• LADD and TePuna interoperation
• Suspension Script

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Example Disaster Recovery

• Friday 430pm
• System breakdown
• Requests lost
• Panic?

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Trends and Observations

• Sharing decreases vendor dependency
• Standalone, part time administrators dont
  benefit from sharing
• Standalone systems are often behind in
  functionality

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Trends and Observations

• Cost of ILL software and upkeep is a financial
  hurdle for most libraries
• Utilities and consortiums benefit from shared
  resources, ie
• Hardware
• Software
• Administration personnel

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Trends and Observations

• Increased number of ISO ILL sites
• Australia 36 ISO ILL sites
• 4 different ISO ILL systems
• Awaiting testing of 2 other ISO ILL systems

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Trends and Observations

• Sharing prototype to progress
• Solutions logged in wikis
• Alternative communication
• Instant messaging
• Skype

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Conclusion

• Do it!
• georgep_at_caval.edu.au
• dong_at_nla.gov.au